Tarrytown House Estate & Conference Center
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Historical Traveler Reviews Hotel du Coq St-Germain-en-Laye
Wonderful Weekend Retreat
My husband and I recently stayed here and absolutely loved it. We found the staff to be very pleasant and accommodating. The grounds are lovely, and the breakfasts were delicious. Probably the only negative was that there was not enough parking even though the hotel was pretty empty, and where you had to walk to get into the building was a bit dark at night. However, that said, we would definitely return. Thought it was a wonderful deal for the cost.
We stayed 2 nights at this hotel and though it is not your standard hotel we found it charming. It definitely caters to conferences (hence the name) but it is still a wonderful place to stay for a night or two. We arrived from Los Angeles late and the restaurant had closed but the lady at the reception desk gave us a brochure listing several eating establishments in the area that would deliver. We ordered from our room and had them deliver it to the bar. We had to go upstairs to eat as the bartender said take out food was not allowed in the bar. We understoon their reasoning (why order from their menu if you could have someone deliver something else for less). It worked out well anyway as we sat by the fire and enjoyed our dinner in a quiet and somewhat romantic atmosphere. Breakfast in the morning is good and has a good selection. The rooms are in the process of being renovated and they show the drapery, wallpaper, etc. selection in the lobby. I think it will be spectacular when it is done. The grounds are beautiful and I highly suggest taking some time to meander around. I do not understand others that say the help is rude. We did not encounter this at all. When we asked about taking a train into Manhattan they provided us with the train schedule and told us exactly what to do (we were novices at train travel). If you are looking for a quiet getaway for a couple of days this is definitely the place to stay.
People there are rude and the place is old. Don't go there!
The hotel is really old and you can see they haven't redecorated in years. What's worse is that the staff is incredibly rude and they don't care anything about retaining repeat customers. They just want your money and don't care about service or quality. Absolutely terrible place. Don't bother going there. They have a lot of conferences and weddings there and if that's what you're going for, look elsewhere. If you have a whole group of people, the service will be even worse.
Based upon how happy she was with her wedding in September she personally tipped captains, valet attendants and servers above and beyond the charges already added to the bill.
The guest then asked for the money back from our hourly associates which was promptly returned and then demanded we acknowledge her claim of fraud.
After explaining a multitude of times that she and her guests elected to hand out gratuities and she knew in advance service charges were included as part of any banquet event we refused to acquiesce to her demands for a refund.
This client is no longer permitted at the estate and our lawyers have also apprised her of both her malicious slander as evidenced here and on bridal websites as well as her attempt to seek a refund which by some can be described as extortion.
Not one smiling employee all weekend!
The Tarrytown House staff was uniformly grouchy. They tried hard not to accomodate the simplest of tasks. Rooms were adequate, but clearly in need of renovation. The layout of the rooms kept me wandering in the maze-like halls for long periods of time.
We stayed at the hotel for a family wedding. After the wedding party ended, the hotel bar closed down at midnight. We were told we couldn't stay in the public areas of the building. We landed up sitting in the drab lobby without even a glass of wine. Other people went back to guestrooms to continue their parties, and the floors were quite noisy until about 2:30AM each night.
The food service areas are extremely short staffed. For both buffet "brunches" (only till 10AM on Sunday;they literally LOCK the door to the food at 9:55) we had to eventually find our own silverware and pour our own coffee. The help made NO attempt to help us out.
The facility could use a good manager and a major change in attitude!
Old world ambiance
Reserved a room in late July for a wedding in September. Room was to be a smoking room with King bed. Received confirmation of availablity. Changed reservation a week later to a smoking room w/ 2 full sized beds & received written confirmation. Upon arrival was told that there were no smokings rooms available that evening & I was forced to take a non-smoking room even after I showed the clerk my written confirm.
The room was relatively small & lacked some of the ammenities one expects from a top hotel but the grounds were a well maintained garden type setting.
The wedding reception was nicely done with an attentive staff in a small, although not cramped, beautiful stone castle-like building.
Aside from some problems with rooms & the logistics of the wedding itself (bridal party gowns were delivered to rooms late) the staff was attentive & tried to deliver a quality experience.
However, this hotel would not be my choice should I return to Tarrytown in the future as I believe that better value could be found elsewhere.
We stayed there for an extended weekend Thurs., July 21 to Mon. July 25. They have a special weekend deal that is a great value.
Our flight arrived late and we got to the hotel at 3AM. The lady at the desk expedited our checkin and answered all of our questions. The security guy helped carry our luggage and showed us to our room.
We were in the Putnum building (which is the newest one). We had a view of trees and the river. The room was spacious & nicely appointed.
The breakfast was included. There is a lot to choose from and the food is very good.
The grounds are lovely. There is a large gym and indoor pool. The outdoor pool was nice and there were plenty of chairs.
We went to check out the bar one night. It has pool tables and a bowling alley! Very nice atmosphere even though it is in the basement of the building that the breafast is served in.
This place is a GREAT value for a weekend away in the Hudson River Valley. There are so many things to see in the area and great restaraunts too.
Decent room, nice grounds
I stayed for 2 nights in April with my boyfriend. Property had been part of the Dolce chain, but is no longer affiliated. Grounds are nice, with the occasional deer chomping on grass. Initially had a room facing a courtyard; asked for one with a view of the Hudson and was able to move across the hall to a room with a partial view. Room was okay size, same with bathroom. Really nothing exceptional. Long interior hallways and stairs; outdated, bleak sofa and table in one of the areas seemed rather out of place. Breakfast was included, in the old estate buidling. Definitely set up for business travelers, as they only serve breakfast until 9:00, which seems too early. Was upset to find that the indoor pool and gym area was having carpets cleaned with very toxic-smelling stuff, and therefore I was not able to use the facilities. There is an onsite pub, but did not eat there. The whole place could use some sparkle.
Mansions & Royalty
My husband and I needed a place to stay while driving upstate NY to our son's college. The area was busy and most local hotels recommended Tarrytown House as they were sold out.
We paid a bit more than the roadside chains but it was well worth it. 2 historic 19th century mansions and acres of gardens. A well trained service staff who made us feel welcome despite the fact they were busy with multiple conferences. Food was superb but expect to pay, Westchester is an upscale area and charges NYC prices.
We are already booked for a mid summer return as the outdoor pool and spa looks incredible.
Room nothing special, breakfast o.k., amenities great
We stayed here for the night of the Big East Tournament Championship game. We got the Travelzoo special, one night for $119.
The room was pretty small and was nothing special-just your standard hotel room. The bathroom and shower were pretty small as well.
The breakfast was a nice spread, but the food was kind of cold. The service at breakfast was kind of slow and we had to wait to get a table and silverware.
The amenities were really nice. They had a business center where you could access the Internet free of charge.
Their sports and pool area was really nice. They have a racquetball court, which was a nice surprise. The pool and jacuzzi were nice, which we took advantage of. They also had a sauna.
Parking was not a problem, although we could see how it would be if it is more crowded.
There is a really nice bagel shop down the street.
Overall, the place was nothing special, except some of the amenities.
Lastly, be careful for some of the tiles you step on the walkway outside the hotel-some are loose and dangerous.
TripAdvisor Reviews Hotel du Coq St-Germain-en-Laye
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