Maradiva Villas Resort and Spa
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Historical Traveler Reviews Maradiva Villas Resort and Spa Flic En Flac
Good - but others in Mauritius much better
The villas are stunning - glad we went for the Vila Suite - wonderful position and very well designed. My summary Villas 5*+ probably the best we've ever been in - the service I would say 4* - a pity because the staff are amongst the most enthusiastic and pleasant that we've come across - they just in some case don't know what to do - they just haven't been told - it's definitely poor management. And the food I'm saying 3.5* - the food in the second restaurant Cilantro was great - the problem we had was with the half board standard offer in nthe main restaurant
Half board is a ripoff - and it would be better if it was not there. I've no objection to paying more but I do object to being put in a position where the normal offer is so poor that I have to pay more and if you stick with the half board offer you are made to feel second class citizens. We've never had this problem in other Mauritius hotels where the standard half board is very comprehensive and well done for normal good quality eating and then we can choose something off the a la carte for something special occasionally. The half board menu is very short - 3 choices each of 3 courses of which one in each case is the vegetarian option - and one day they ran out of some of the ingredients of one of the main courses - no mention, it just turned up without it - no alternative offered - disgraceful
The beach service is very poor - non-existent for the first few days - so we'd go and find a bed and then go and find some towels and then prepare the bed - I did complain and suddenly there was an occasional passing guy, usually after we'd gone through the preparation - with the opening question - everything ok? - hopeless - but again, nobody has given them proper instruction
I suppose in summary, if this had been our first visit to Mauritius we'd probably think this was ok, but we've been spoilt by some of the other hotels and in that context the Taj falls way short on service and food
Fab food and very relaxing
The welcome at this hotel was great if a little over the top. The staff cannot do enough to help and seem to memorise all the guests names and villa numbers. One thing that did start to annoy was the amount of time the staff come to the room either to clean, turn down the bed, replenish the coffee etc the weather wasn't great so we did spend time in the villa which was great but it would have been good to have a do not disturb sign! The qulaity of the villas is excellent, large, beautiful bathroom and lounge area. I agree with the privacy point though due to the resort being new the gardens are not established so there is a lack of privacy. There were a few things that we weren't told about at the start of our stay which would have been useful eg they have bicycles, they have a small library of books and DVD's. It is very quiet though so if you want great food, romance and peace in a lovely setting its for you. Be very careful when you go to Mauritius it rains a lot even when its not the rainy season. Most of the hotels are built in their own grounds so there isn't much other than the hotel complex. Port Louis is worth a visit but the traffic is dreadful so avoid rush hour.
Its a great hotel for honeymoons if you want a quiet one.
Great hotel but spa treatments-A BIG LET DOWN
we spent a week at the new taj exotica in mauritus. great stay, great food but the spa was disappointing. compared to the prices, the treatments were a disaster. just took one treatment which lasted for about 2 plus hours and at the end i had to say to stop it as it was getting too mechanical and the therapist also had lot of negative energies. i could feel it. didn't dare to take another treatment at those prices.
compared to devrana, banyan tree and mandara, jiva spa is way below. they need to improve all round. their decor was fantastic but the substance of the treatment was just not there. the therapists had no aura, the manager seemed dis interested. i did feel cheated and i expressed it to the therapist and the manager. but no response. so, i told them to go to other international standard spas and check out where they lack.
moreover, one must check with taxi details at the hotel. taxis are pretty expensive if you don't bargain. so get an idea from the reception of the hotel.
otherwise, a great holiday. could have been better if the spa was fine. we intended taking a spa vacation and ended up with a beach holiday. thanks to jiva spa. i reckon, not to get misled by their claim of it being a spa destination. go there as a beach resort and i guess you'll be a winner.
We stayed at the 'Taj' for our honeymoon and having booked just after it opened and before we could find any reviews on the resort we were worrying about whether or not the 'Taj' was the right choice for a relaxing honeymoon, all I can say is it was 'Amazing!'
Having now read all the reviews on the 'Taj' on tripadvisor I can only agree with all the comments.
I still feel that the planting has scope for improvement and although it does not produce total privacy when lounging around your plunge pool it does provide enough privacy to completely relax without people looking directly in at you! They were still doing quite alot of planting while we were there so I think they are aware there is still room for improvement!
The staff are incredibly friendly and can't do enough for you, they even call you by your surname once they know you which is really very polite. On the downside, at times the service can be a little slow compared to the UK but you can live with that and it is very relaxing after all so what is the rush!
The Villa's are really fantastic, the outdoor living area is very large and comfortable and the plunge pools and sunbathing area are just great, and once inside the room the bedroom & bathroom are amazing! The bed is by far the most comfortable I have ever slept in and we had to drag ourselves out of it every morning for breakfast. The bathroom has a huge indoor glass shower so you can see the outside (private as a large wall gives complete privacy) and the outdoor shower is great fun at night! All in all the villa's really are very well designed and are very luxurious to say the least.
The location of the villa's around the resort is quite interesting and although all have a sea view if you are at the back of the horse shoe it is quite a long view to the sea! We stayed in villa 216 after we changed as some of the villa's do not get the sun in the afternoon. I think the management know this as when we asked to change rooms he said 'ahhh you want to change to the sunny side!' Which I must say was the best decision we made as the villa got the sun all day long and the sunsets were amazing!
The facilities at the hotel are also excellent, The Spa is to die for and we had several treatments including the couples 'Soma' which is highly recommended! The gym is first class (I wish my gym in the UK was half as good). The pool is very beautiful especially at night when it is all lit up. The watersports are great and what ever you do don't miss the dolphin trip to see the wild dolphins in the bay area. One tip though get there early before 8am before all the other boats arrive!
The only other point to comment on is the food and I can safely say you will not be disappointed. The food presentation, quality, taste are first class and you are spoilt for choice. The HB supplement enables you to choose a starter & main from most of the menu's without going over budget. Just another word of advice, the food and service at Cliantros & the Tepanyaki are amazing and you will not be disappointed watching chef 'Bruno' cook your food right in front of your eyes (great experience!).
The only grumble I do have is the price of the drinks and the wine which are massively over priced to say the least! My tip get some duty free from the airport and enjoy as the price of drinks will almost certainly knock you back a small fortune and even more so if you like a bottle of wine with dinner as the cheapest bottle is around £40 for a South African Rose!
We have been back for a week now and we both wish we could go back to the 'Taj' as it really was everything you could ever want from a luxury resort!
All in all a fantastic honeymoon and hopefully one day we will return.
Taj Exotica -
We have not long returned from our fortnight honeymoon at the Taj.
August 22nd to September 6th.
First of all I have to say that this hotel is fab. I have taken on board a few reviews regarding plants, the housing estate look etc , however these people are clutching at straws for problems.
The accomodation was excellent, the bedroom, bathroom, walk in shower and al fresco areas are truly top notch, the plunge pool was occasionally chilly, but ideal for midnight skinnydipping ! . The Bose Sound system can also be connected to Ipod etc.
The Spa - " I would quite like to die here" passed through my lips after our first visit. An amazing place, with friendly caring staff, the treatments are absoloutely superb, the ambiance of the place was so tranquil. I can reommend the Deep Relax Massage, The Soma, and the Deep Detox Facial.
Food - Excellent, good variety, both speciality restaurants were super.
Drink - Expensive, but given location, hotel setting etc etc can somewhat be justified (beware of sparkling water and wine costs). We brought duty free in dubai and would reccomend that you do aswell.
Beach - Very nice indeed with free watersports
Staff - very attentive, friendly, the service was superb.
Weather - Was very pleasent, windy at times with an occasional shower, but mainly warm sunshine 24 - 26 degs. It did get cool of the evenings
My only real gripe about the hotel was the entertainment, some of it was excellent but the relentless late evening Jazz, did get a bit tedious, thankfully we had the Ipod back in the villa.
I hope this helps some of you, i'll be happy to answer and questions etc
Absolutely stunning hotel. Calm and peaceful but trendy and sophisicated with every whim catered for. Travelled with 11 month old baby - staff could not have been more helpful or kind. Used babysitting service couple of evenings but equally not a problem to take our little one to dinner. Spa was excellent - a really fab treatment pavillion with a beautiful tranquil outdoor pool area - therapist was very good. This hotel has caused us a problem as it has set a very very high standard for future holidays which I think may be difficult to find many other places! Anybody with moans is nitpicking for the sake of it as the resort is amazing!
Well, spent 12 days at Taj Exotica in late July, after a week on La Réunion (don't miss it - it's a 45 min flight from Mauritius and is stunning for scenery although only one 4* hotel on the island - a great place to visit). And...
Superb. Better weather than east coast helps. Quite quiet really as it was off-season although still 24-26°C each day. That allowed them to repair one restaurant's floor but still left all menu options available.
Accommodation: The villas (and we're talking the standard minimum) have a large air-conditioned inside with a bedroom with flat-screen TV and DVD (they have a library of DVDs but we took some of our own). Sun sets at about 6pm so you have a time between daylight and dining to maybe watch a film. The bathroom has a large bath, double sinks and a walk-in wardrobe (with ample space for hanging and drawers) and the shower "cabinet" is a glass cylinder - maybe 6 feet across - which, like the bathroom and the separate loo, looks out over a small courtyard of your villa which has a high stone wall. You can bather by candle-light while watching the stars... In the courtyard you have an outdoor shower for use probably when returning from the beach. There are no curtains but nobody can see in (the courtyard has its own locked door for which you have the key. Outside, you have a plunge pool unheated (of about 25 feet long and 15 feet wide?) and a seating area with settee, arm chairs etc. You also have an outdoor bed of about 10 feet square for lounging on. This is about the size of the inside (and is not the courtyard I mentioned above!). Also you have a mini-bar and coffee-making machine, as well as CD player. Prices for wine start at GBP40 for an Italian white or £9 for a glass of a Chardonay or rosé, beer is about £5 per bottle, water £3 for 0.5l bottle.
Your villa (inside and out) is candle-lit by staff at night when they come to make up beds and replace towels (you get 4 bath, 8 hand, 4 face, 4 beach which are refreshed morning and night i.e. any used ones are removed).
Restaurants :The basic restaurant Coast-to Coast was closed for repair but opened the day we left (30.07). It overlooks the sea and is next to the cocktail bar. The other restaurant is Cilantro where all meals were. It has an outside area and two inside areas, one being dedicated to Japanese teppan-yaki where you sit around the cooking area (about 12 seats so you may need to book at peak times but the meal is relatively quick) and one just being part of the restaurant for when it's a bit cool or windy. With half-board you get a 3-course meal from a menu of 3 starters, 3 main and 2 desserts. This was normally a very good option with regard to quality and quantity. Alternatively you can dine à la carte or at the teppan-yaki and you receive a credit of 1250 rupees (about £28) per person towards your bill. In fact this is a good deal. Typically a 2-course meal at the Japanese or from their Asian à la carte would come to about 1500 rupees per person or nett 250 i.e. £6. In fact you could dine for less than 1250 - but don't expect a refund! And the non-menu options are of course equally good. We dined maybe 3 times Japanese, 3 times Asian and 5 times menu. Breakfast was superb and, since we were up late, we often didn't bother with lunch at all. Expect cereals, fruit,muesli as well as a variety of hot dishes. Plus fresh pastries, bread etc.
Other prices - G and T: £8, martinis: £15, glass of champagne: £20. One night per week there is a management cocktail for guests (champagne) and on our last night we received a glass of champagne with dinner. We also had our anniversary (10th) and had a surprise - I won't spoil it by telling you but it was a nice touch, it's worth you or your travel agent mentioning it to them if you have an event (and yes, it was private and not a violin trio serenading us at dinner in front of everyone else!).
They have a small library of books (gradually building up - sorry we left the ones we'll never read again...), 2 computers with permanent internet access (I should have sent this from there...) and DVD/CD libraries. You get a choice of 8-page A4-newspapers at breakfast e.g. Daily Mail (not our cup of tea...) and Britain Today while TV has CNN, BBC World and Sky News (at breakfast as a Mauritian TV feed).
Staff: Very attentive. They have golf buggy style transport which, after dark, drive around and stop with lights off to let guests past. This can be a bit surreal or even spooky under the stars but again a nice touch. The hotel manager would do the rounds at dinner or the cocktail to stop and chat and nothing seemed a problem. Beach towels available as soon as you appear and some of the lounging areas around the beach and pool were opulent - mini-pagodas where you could pull the curtains around you or large beds (12 fete by 12 feet minimum
Privacy: Someone mentioned the question of plants. They are still not so high and you can be overlooked but it's really not a problem. The villas are in groups of 16 detached villas with 7 up one side and 7 up the other and two across the top which are attached and can form a single family double villa. The open end of the U is right on the beach and you can enter each villa from within the U (it's a grassy area maybe 20yds across) with the outside area of each villa along the side angled towards the sea. The numbering starts at the sea with, for example, 401 on the north side and has 408 and 409 across the top (east side), continuing back to 416 at the beach (south side). 401 and 416 are great for access but 408 and 409 give most privacy. South side outside areas face north i.e. to the sun in the southern hemisphere from villas 409 to 416. The outside of the U has the main path and entrance to the villas. 408 and 409 are closest to the restaurant. Take your pick if you want to make a request for location.
There is also one (or was it two?) tennis court(s) and a gym. We didn't try the spa so no comment but it seemed professional rather than a half-hearted token gesture. They have a wide range of options for treatments.
Overall: Great, good service, good quality food, frienldy staff. Minor details could be improved
If its privacy your after, the Taj is not for you
We visited the Taj Exotica in Feb. 2005. We had booked a luxury pool suite. The first disappointment was to find that the pool was more of a plunge pool and the second was that there was no privacy. The villa's are open plan with the lounge being outside next to the plunge pool. So anybody walking by can look right in. On the plus side the spa and other leisure facilities are top notch, and the staff very friendly and helpful. The food at both restaurants was excellent and the service could not be faulted.
I'm sure as time goes on the teething problems will be ironed out, and maybe they will plant some bushes or bulid a half wall to give the villa's more privacy?
Mauritius' new Nr. 1 Resort!
I stayed at Taj Exotica Mauritius together with my fiancée for two weeks in early February, and upon booking I had mixed feelings about it being such a brand new resort. But it proofed too be the right choice: This is definitely the Island's new leading hotel, setting new standards in service, comfort and ambience!
The General Manager, Mr. Hans Koch, is a very caring and friendly Swiss, who is personally engaged in the wellbeing of all guests.
The 65 villas have been built in 4 half circles, each open to the ocean. The villas are, however, not "ocean-front", but "ocean-angled" - this unique layout provides both direct sea view for all villas and privacy as well, as there is no direct view from one villa to the other. The west side location provides great sunset views, which can be enjoyed best from the divan overlooking the infinity-swimming pool and the ocean, sipping a "Tropical Caipirinha".
All of the standard villas are about 160m2 in size, featuring an open air sitting area next to a private pool, with (n)espresso machine and minibar, an air-conditioned inside area with bedroom, dressing room and a huge bathroom (beige marble, limestone and wood) with double sink, bathtub, indoor and outdoor waterfall shower. All the furniture is of the highest quality, in dark natural wood and very unobtrusive. They used very warm colours everywhere, which makes you feel very relaxed and comfortable.
During our stay, a new gardening company was employed, as the general manger was not satisfied with the previous one - it was indeed a bit scarce in some places - which we only really noticed after the new gardening company had started its work and kept adding fairly sized plants every day. But it wasn't a problem for us, even the plants being small, the layout of the resort and the villas still prevents any view from one villa to another.
There is a Fitness Centre in large air-conditioned separate pavilion, with very modern state-of-the-art equipment, brand new mountain bikes for use out of the resort, and a tennis court for which they also provide the equipment. Everything free of charge of course. There is also a water sports centre at the beach, that offers waterskiing and snorkelling (they give you the equipment and take you by boat out to the reef) and many other services, all free of charge as well.
The spa is beautiful, very nice and professional staff, also sauna, steam room, open air showers, chill pool and another regular pool. Treatment rooms available for couples also, all with private shower and courtyard with a divan, to relax and get slowly back into the real world after your treatment. Most memorable was the "Dev Nidra -- The nectar of the gods" treatment. You should try it yourself....
Whitesanded, with beautiful old trees and straw umbrellas to provide shade, and even at full occupancy it will never crowded, as it is as big or even bigger than ones of the neighbouring hotels with their >200 rooms. The ocean is great for swimming and crystal clear.
Absolutely excellent. They have a british chef de cuisine who has been trained in France, and 2 restaurants: COAST2COAST, the main restaurant, offering "international" cuisine (french, mediterranean, asian, indian, creole), a daily changing evening 3-course menu with choice (2 appetizers, 2 main courses, dessert) and a large à la carte menu from which you can choose anything you like as well, without any surcharge, including prawns, and all kinds of high quality fish and meat. They also prepare special requests, some of them at a surcharge (like a whole grilled fish, being filleted a our table, or a perfect large sushi platter which we had one night). The restaurant is open for lunch as well, with a more casual menu (club & steak sandwich, pizza, pasta...), but at the same high standards of taste and quality - the steak sandwich was the best I've ever had.
The other restaurant, CILANTRO, offering a very interesting and spicy indian/asian cuisine at a remarkable quality. The Lounge bar, BREAKERS, serves great exotic fruit cocktails (try the Tropical Caipirinha) and daily changing finger food every night at aperitif time - something definitely not to be missed.
We absolutely enjoyed out stay at Taj Exotica Mauritius and we can gladly recommend it to anyone seeking a luxury holiday resort with the highest possible standards. When we arrived, we had our demands and expectations set very high, and to our delight, they where not only met, but exceeded!
Any more questions? Feel free to send me an E-mail.
TripAdvisor Reviews Maradiva Villas Resort and Spa Flic En Flac
Travel Blogs from Flic En Flac
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