Vivanta by Taj - Ambassador, New Delhi
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Fitness/Health center
- Business Services
Photos of Vivanta by Taj - Ambassador, New Delhi
TravelPod Member ReviewsVivanta by Taj - Ambassador, New Delhi
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Vivanta by Taj - Ambassador, New Delhi
Way overpriced, money games at check-out. Towels from old Motel 6?
I travel for a living, I am a service Engineer, and have spent more than 8 years out of the last 25 years in hotels all over the world so these comments do not come from an occasional traveler. I have spent quite allot of time in 5 star hotels like The Raffles (formally Westin) Plaza, Singapore and The Landmark, Bangkok and no star motels like Motel 6 in the middle of nowhere.
First, I was shocked by the price for that small room. I have had bigger, nicer rooms in metro areas for much less money.
Then I was shocked by the quality of towels and linens. For US$280+ per night I would expect nothing but the best, instead I got thin, cheap, hole filled towels and wash clothes.
Then I was absolutely shocked by the financial game you play at check-out. Converting the price, at a very poor rate, to US Dollars? Please! Who gets that extra bit of profit?
I stayed at the Ambassador for one night in November. It is a beautiful hotel excellently located in central Delhi. With prices for four and five star hotels in Delhi through the rood the Ambassador at about $250 per night is good value.
My room was huge and had a balcony that overlooked the inner courtyard. The bed was comfortable and the bathroom was also large. Everything was spotlessly clean.
The front desk staff were helpful although I wish they would do away with the need to survey their customers when all you want to do is check in.
I spent some time in the bar which is rather small for such a large hotel. The snack food there were good but on the expensive side.
All in all a good experience and given the sky high hotel rates in Delhi it is an excellent choice in my opinion.
Very pleasant, excellent location
Ambassador hotel belongs to Taj group, and my experience with these hotels has generally been very positive although the "service" can be a little overwhelming. The room I stayed (111) is large but has no view. Apparently rooms with a view are considerably more expensive. I booked through expedia and paid less that half of the Standard rate (225 US$). Bathroom is very functional and clean. I have stayed often at the Meridien but found no real difference in quality. Breakfast is OK but not as sumptuous as some of the other hotels. The restaurant is average, in the 24 hour bistro they play techno beat all the time, which they turned off on my request. The location is very good, very close to Khan market (Barista, shops, even McDonald's) and Lodhi Park (the most beatiful and pleasant park of Delhi). The centre is really quite close by.
Average but ok for delhi
We stayed one night in ambassador. It's an average business hotel, a little bit shabby but all in all clean. The pool is not interesting because of its noisy unpleasant surrounding. The service was very helpful, the breakfast good.
As all hotels in delhi it's overpriced if you have to pay the regular charge, with discount via internet it's ok.
Great location, lovely hotel
We were pleasantly surprised with this hotel as it was the only one available when we booked. Apparently it has been refurbished very recently. Location was central in wide treelined area of Delhi. Not sure what the standard rooms were like, as we had an executive room. It was huge and immaculately clean with impeccable service from the staff. Room service was good but choice of food was limited outside of main meal times. Also, breakfast was not included in price, so if you go to the buffet (excellent) make the most of it as it's a fixed price, or order in room. Food was slightly overpriced but a very good variety. You can book a car from the hotel to show you round Delhi, this was a good service, and driver will act as tour guide. There is a pool which looked clean and well serviced but didnt use this as it was too cold! Overall highly recommended.
Quaint with Quality
The Ambassador is a cosy and comfortable hotel. It is not one of the newly built ultra modern hotels. It was probably built several decades ago which gives it an ambiance likened to a distinguished gentlemen. However it carries with it some unique qualities from the past. Take example, the really tiny lifts that fit 3 average sized persons. It has long corridors that can be inconvenient if your room is located at the further end from the lifts.
The rooms are modern and carry all the amenities that you would expect of a 5 star establishment. Turn down service is available every evening. The rooms are clean and have access to balconies. The inner courtyard is charming but rooms facing the front of the hotel is not spared from the din that is synonymous with vehicle drivers from India. They honk at anything!
The carpets are really soft, you would sink in them whilst walking. There are 3 main restaurants. Yellow Brick Road serves Continental and Indian, H2O is a bar that serves snacks and Larry's serve Chinese cuisine. I can only vouch for Yellow Brick Road, the food is good and the service is reasonable. General service at this hotel is good although there were one or two occasions of incompetence at the front desk. Otherwise, the staff are pleasant, well mannered and helpful.
The location of this hotel is central and a 5 minute walk from Kahn Market which mainly sells upmarket mechandise.
Whether this hotel is intended for business or pleasure, I recommend it simply because I had a pleasant experience staying there.
Quality Business/Tourist Hotel
I have stayed twice at the Ambassador in Jan 2003 and Nov 2005 and enjoyed it both although the differing room cost of $125 in 2003 and $230 reflecting either the season or my poor negotiating skills. Either way we had the same enormous executive room/suite with very comfortable furnishings and good bathrooms. It is a Taj hotel and the staff are very professional, helpful and polite. The location is good near the embassy district of New Delhi and the Khan Market is a five minute walk down the road. Food good - there are two restaurants and a bar although we usually used room service (excellent). Tip - if you want a rickshaw make sure you walk a good distant from the hotel to help mitigate fare arguments. I would have no hesitation recommending this hotel, particularly the exec rooms but think that $150-$175 is more the mark.
Probably was a very nice hotel in its prime. These days though it is tough to imagine this as a grand hotel. Our superior room was massive and I have had many a hotel room smaller in size than the bathroom alone! However everything about the room and hotel looks old and dated. For example the 2 elevators for the hotel have a maximum limit of 3 people and are of the type where you swing open a hinged door and then pull open the folding metal gate. Surely renovations must be right around the corner for it. Bathroom had a very powerful smell of stagnant water or mildew which meant that you had to keep the bathroom door closed at all times. Air-Conditioning could also use replacing and the TV had the most annoying feature of changing the volume to high every time you changed the channel.
Had the best breakfast that we had in India and we left extremely filled every morning!! Service was also excellent, except for one time when I pulled out a map and asked the fellow at reception where a sight was. He plainly couldn't read a map(which we found was not uncommon throughout India) but instead of saying so, he confidently sent me to an altogether wrong part of Delhi!
Wanted to use the Pool but reception said it wasn't operational. Looked pretty good to us and when we went to the pool, a fellow popped up with towels for us!
Also, almost no Auto-Rickshaw drivers knew where the Ambassador is. We had to keep giving them the name of a nearby market which they all seemed to know.
Probably wouldn't stay there again but then again considering the costs of Hotels in Delhi... maybe I would.
Shabby but Comfortable
Stayed here for just 1 night in January after visiting the Taj Mahal. The staff were fab and service was quick and good, they soon arranged the extra bed we needed. Food from room service also nice.
The rooms are old and show their age a little, but are clean and comfortable - and after all you are in Delhi, who wants to sit in a hotel!!
Overpriced, poor rooms, great people
This is no star hotel! It was built in the 1950's, and is not one of the grand old ladies of the time. Many of the rooms have a poor door to the inner, ugly yard of the hotel - and this is the only opening/window. The showers were clean and great. People and service is outstanding. The little restaurant is charming, as is the service. The TV is ancient.
All in all, if you spend any time in the room, you feel like a prisoner. The elevator, with the old scissor type door, can not even hold one person with two large suit cases!
TripAdvisor Reviews Vivanta by Taj - Ambassador, New Delhi
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When we arrived, I think the gate guard at the residence thought we were refugees, as we wheeled all our luggage up to the gate! And Stewart, I’m sure feeling sorry for this motley crew, very nicely offered a driver and a car to take us to the train station. We looked very important as we unloaded the diplomatic car at the station!!