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TravelPod Member ReviewsSwissotel Zurich Zürich
The suite was fantastic and service was prompt on the ball, any request for specialised pillows, drinking water, coffee or other service required were attended to promptly.
the personalised room with the message named to me as the occupant on the Tel set, TV set as well as a personalised handwritten msg from the rookeeper to me was a very touching and personalised touch which made my stay very pleasant and enjoyable
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Swissotel Zurich Zürich
Don't stay here if you dislike dust and dirt
The room we were given was supposed to be an 'upgrade' as they had plenty of room in the hotel. The carpet looked as though it had not been vacuumed for 2 months, mildew round the bath, dirty cup marks on the window cill, dirty sheet, filthy valance around bed, dust in lots of places, looked more like a downmarket B & B and not a 'first class business hotel' as designated on many websites. The carpets in the corridors are filthy. We had a word with reception and were shown to another room which was just as dilapidated and desperately needed upgrading.
We asked if an upgrade was available and after a lot of negotiating, were charged an additional £30 per night on top of the £69 and £89 already charged.
The room was very tiny more like for a single person and not 2 adults, admittedly it was more modern but the bathroom was minute and the bath very difficult and even dangerous to get in and out of. There was an abundance of dust on the wooden shutters dividing the bedroom from the bathroom. There was little privacy afforded by the shutters - you could everything happening in tghe bathroom! The was dust under bed and someones shoes poking out from under it, which the cleaner should have seen. We were kept awake from 4 am on one night by the next door neighbour using their bathroom, flushing the loo, puking into it.
The management should be truly ashamed of themselves, the carpets to the rooms are absolutely filthy.
Good hotel - hated the bathroom
We stayed in the Swissotel Zurich for a weekend break from the 19th to the 22nd of August. The hotel is in a good location for a quick train or tram ride into the city centre. This is primarily a business hotel, with the vast majority of visitors attending conferences and conventions in or around Zurich. Past reviewers are correct in saying that there is not much in the immediate vicinity, but this is less of a problem thanks to the excellent transport links into the city centre.
The one criticism that I do have of the hotel is the door to the bathroom - IT IS MADE OF GLASS and doesn't close very well. If you are sharing a room ensure that you are quite close to your roommate as they will hear and see everything that you do in the bathroom. I did speak to reception about this but was informed that every room in the hotel shared this feature.
Zurich is a great weekend break location with many lovely bars and restaurants, although they are VERY expensive. One experience not to be missed is the excursion to Mount Titless, one of the first mountains in the Alps. Three cable cars and 10,000ft later and you are treated to magnificent views across the range - Truly magnificent. These can be booked via the tourist office in the main train station.
The hotel is good for business trip and leisure as well. The hotel provides frequent shuttle bus from and to Zurich airport. It's just two stations from Zurich central rail station. The room is nice and the view is great. The breakfast was the best I had in Switzerland. I highly recommend this hotel.
Good moderately priced option for Zurich
Reviews were right on... location is primary drawback, since it's suburban in not so pretty area, but it's right at the train station and an easy, cheap 2-stop ride to Zurich city center. Airport is also directly accessible by the train or free shuttle from the hotel.
Last minute rate for an upgraded "executive" room was about $145 US. Typically small European room, but very nice inside. Bathroom fixtures/finishes were top notch. Upgraded rooms have nice espresso machines and free supplies. Actually quite good espresso - I was impressed! When we ran out, I called for more. We hit the (free) rooftop spa. Upon returning an hour later, the espresso wasn't there - a call to the front desk to ask what happend got an immediate apology, someone to the room in two minutes with espresso and a free bag full of Toblerone chocolates. Free 30 minutes of PC use in business center with internet access and help from the staff let us print up some online rail tickets at no charge. Now that is good service.
Rooftop pool is nice; whirlpool was not quite hot enough for my liking but that's a minor issue.
You can stay closer to Zurich center, but you will either pay more or get a lot less room for the money - it's personal preference what you want. I'd recommend this hotel if you get a good rate - it's big enough that I suspect you can often get good deals.
Just what I needed!
I enjoyed my stay here. I was using Zurich as my "layover point" between the US and Dubai (my husband was deployed there and I went to see him!)
Traveling alone and just staying for one night both going to and from Dubai, I wanted a nice hotel that provided airport transportation. I found that here!
The airport shuttle drivers were very prompt, kind and helpful. The hotel staff went out of their way to help me...which was very appreciated since I spent my time learning Spanish as a foreign language instead of German! They also allowed me 30 minutes of free internet time. After an all night flight from Newark that got me to the hotel at 10 am, they expedited my check in and gave me a room.
I stayed in two different rooms (two stays!) and each was found to be very clean. Also came with a robe and slippers to relax. A trouser press was in each room, too. No noise disturbances.
Had I not been extremely tired, I could have easily gone downtown since the train station was just around the corner (one room overlooked it!). So, if I find myself in Zurich again, I would surely look to stay here!
The hotel is extremely modern, business type. It's not located centrally, but there are lots of transportation all around. The rooms are small but very very nice and the views just excellent.
Nice Hotel, Good Location
My family booked 3 rooms at this hotel earlier this month and enjoyed our stay. The hotel is located in a Zurich suburb directly across from a train station. Zurich was only a stopping-over point for us as we were catching a flight the next day to Vienna. The hotel has a complimentary shuttle to the airport and there are also direct express train connections to the airport from the station across the street. The staff was very friendly and helpful. The rooms were nice with small, clean bathrooms.
Swissotel Zurich: a good choice
Recently stayed at the Swissotel Zurich and found it to be a good choice. It is two train stops from downtown with frequent trains going every ten minutes. From arrival to departure, we experienced friendly and efficient service from all the staff. Upon arrival in our room, my daughter found a child's robe and slippers on her bed. It made her feel very welcomed. The breakfast buffett is so vast and delicious that I didn't have room for lunch. Indoor pool has a fabulous view from the top floor. The front desk recommened a fantastic vegetarian restaurant called The Hiltl....it was so good, we were tempted to go back the next night.
Swissotel tries but misses the mark
Stuck in the suburbs of Zurich, the Swissotel is in an area consisting mostly of car dealerships. No enchanting little swiss styled buildings here. No nightlife, not many restaurants and not much reason to stay here. I was here for work reasons, with little choice.
The hotel itself is nice and clean and the staff very helpful....if, you can find them. The rooms are very small, but again clean. The bed was very comfortable, the lighting was above average for working or reading. There are separate modems (analog and ISDN) for using your computer.
Rooms service is ok, however during my visit they seemed to have trouble finding someone to staff the telephone. Ultimately I called the front desk who quickly took my order themselves, to their credit.
Overall, the hotel is okay, but not someplace I would choose to stay, if for no other reason than the location. Hotels closer to the city, like the Marriott are better and even more quaint accomodations are to be had at the Widder.
A pool with a view
Our room at this hotel was recently redone in nice earth tones with a hardwood floor. The bathroom was also redone with some marble, a bowl sink, and a sliding wood shutter window from the shower into the room.
All rooms in this hotel seem to be the same size, smallish. A wall of windows makes the room feel bigger and the views are nice but the hotel is not 32 stories, about 8-9 floors are missing. Rooms that are not redone did not look so great. The location, 10 minutes by frequent train service is still in an urban area of the city. The real treat here is the roof top pool with sweeping views of the city and mountains. There is also a sauna and relaxation area with the same views. The workout area is pointless and the locker rooms very small.
The breakfast buffet was good but the resturant decor was corporate cafeteria. Over all though a good place to stay if you can't or do not want to pay downtown prices - but pay up for a redone room.
TripAdvisor Reviews Swissotel Zurich Zürich
Travel Blogs from Zürich
... to come through or to be spotted and snagged. Then we followed the directions on an email from Carol and went in search of a staff member from LdM. Thank God Meghan was with me, or I would've been way more nervous - there was no staff member to meet us. We went outside and stood for a couple of minutes before realizing that the taxis did not pick up in the same area that they dropped off. One girl approached us who was traveling alone and we all went to the side of the building with ...
... to the train station underneath the airport and jumped on a train to the main Zurich HB station. A 15 minute train ride later we were getting off at Hardbrucken, not the same as the HB above. Mike's mistake. Fear not though, the stop was half way to the hotel from the HB, so ended up cutting our walk in half! Mike to the rescue. It was a short walk to the Sheraton, the cheapest hotel we could get because Herman was able to get us a family rate, and we dropped our ...
... friendly. It's like walking into 'Elysium' (if you have ever watched that terrible Matt Damon film). Anyway, so the train literally goes through the town where pedestrians wave as you go by and then the world heritage part starts. If you ever do anything in Europe, or even in your life, it's to catch this train. Twenty kilometres of the most breathtaking and picturesque scenery you will ever see. Mountains and pine trees (like real Christmas trees), waterfalls and ...
... No other details were given but it didn't sound good. We asked the man sitting next to us if this had happened before and he replied that it happened all the time. How sad! Soon after we were told that the train would terminate at the next station and we would have to find alternative transport. So we hailed our first London cab, although it wasn't a black one. Our hotel is in one of those lovely terraced houses in Kensington, full of ...
... He insisted that he was not in crisis, but just wanted to lie down for a minute, so he did and the bags came, and then we made it back downstairs with the rest of the group who also took to quizzing him. Between his routine head injuries and my sad excuses for lungs, we'll be lucky to get home in one piece. We headed out toward the Reuss River to get better acquainted with Lucerne. It was a bright sunny day, but not too hot thanks to a cool breeze. We were set loose ...