Historical Traveler Reviews of Swissotel The Stamford, Singapore
Will stay again ...
from A TripAdvisor Member
After reading reviews on this site I was a little dubious about outdated decor in the rooms here, but fortunately I decided to stick with our original booking. We had booked an executive club room, but to our pleasant surprise we were upgraded to a Stamford Crest suite (for reasons unknown to us??!!). The room was heaven - and you could almost see that from the 65th floor. The staff that looked after us in the Crest reception and the living area were so friendly and genuinely pleased to see us every morning and evening. When they found out it was my husbands birthday they organised a complimentary and very delicious birthday cake - and a singalong. They made our stay very special and we will stay there again one day - this time our suitcases will be emptier and our wallets fuller!
Excellent hotel and spa
from JKWD
We got a free upgrade and we stayed at a lovely room on high floor with excellent views on the balcony. The bathroom is incredible and the round and large bathtube is a treat. The room is huge and equipped with excellent amenities.
The service is excellent and the spa is probably the best in town.
It may be a bit pricy but definitely worth it.
Highly recommended
from A TripAdvisor Member
Having read some of the reviews, we were worried as to what to expect. We spent the one night 18th/19th September 2004. Our room was on the 30th floor with harbour views. The view was fantastic and the room was clean and well equiped, the decor didn't worry us because to us, this was luxury. The bed was so big that we had difficulty finding each other. The porters were extremely helpful and all the staff were very friendly. We had an amazing meal in the Equinox Restuarant on the 70th floor (there again the views were wonderful) but was somewhat shocked on arriving home that this cost us £105 (we had got our conversion wrong) but the meal was sheer luxury and well worth the money. We were allowed to keep our room until 3 p.m. without any extra charge. It was interesting to have a shopping mall within the hotel and enjoyed lunch in the foodhall in basement of the mall. Unfortunately didn't have enough time to explore 1 day isn't enough. My only complaint! is I couldn't open the teabag sachet to have a cup of tea in my room!!! As this was a stopover before going on to visit family in Australia, we decided to treat ourselves to a bit of luxury, to help us recover from jetlag, and do not regret the expence.
Thank you The Stamford
We really liked it
from avidtraveller
We stayed at the Swissotel, the Stamford for three nights from the 13th September, 04. We had a great room on the 63rd floor with a fantastic view.
We thought the standard of the room was excellent, but on reading the other reviews, feel we were given an updated room. The service was very friendly, especially from the on-call valet, the front desk and the housekeeping. The room service was quick, food very good and delivered piping hot, which is most unusual. We feel that they let our whole experience down with the breakfast. The breakfast is served in an atrium which does not appear to have any airconditioning, consequently very hot.
Breakfast staff not at all welcoming, and the hot dish selection very ordinary. I would however stay there again - the location is fantastic.
You can get a view of the 80's
from 6andy6
Get a view of the 80's from your room - no not looking outside from your balcony (yes we had one and we were on the 63rd floor) - but turn around and look back into your room - our first room was medium size but old and the desk and bedside draws were like those old dark chipboard things you buy in Kmart (or your local equivialant). We went downstairs and told reception that the rooms looked nothing like the website and the claim of a recent renovation in brochures- they offered another room which we inspected before accepting. This was much better and definately more updated than our first. Service was perfunctionary but accpetable. The whole hotel is basically a convention hotel -being part of a confernence complex. Pool area - which is shared with the "Raffles Plaza" hotel - which it is joined to at the base is nice with a alrge adults pool and smaller kids pool. Overall, accpetable for the views (unbeatable) but the room standards do leave a lot to be desired although you can live with it (prob one of the reasons the hotel offers breakfast as standard on all its packages unlike other local hotels).
I will not stay there again
from A TripAdvisor Member
Stayed at this hotel in 2003. This hotel is right across from the famous Ruffles Hotel, attached to the train station, Starbucks, shopping mall, and right across from the convention center. So the location is quite convenient.
However, the room desperately needs an update. And water stunk. The hotel staff was not very friendly nor helpful.
If you must stay at that area, I would stay at Ruffles Tower Hotel, which is right next door -- actually they are connected. You may have to pay a bit more, but the room sounded like much nicer and service was much better (according to my colleague who stayed there).
The terrible room with a view
from PickyCat
I stayed at this hotel in June 2004. When I checked in at 8pm, they first told me to wait for 1 hour to clean the room, before finding a grand king room on the 30-some or 40-some floor for me in the next minute. The view is great, with city skyline and bay view, but the room itself is terrible. The furnishings are very old, and it smells like a smoking room. The TV is old and small, with few channels. The A/C has noise. The bathroom shower is dripping. The DSL connection needs a fee. The room itself is far below the quality of the other hotels I have stayed in Asia. It needs major remodeling to meet the standard, which I doubt they would do, because of their advantages in view and location. Besides, the elevator area is hot, and the buttons don't work smoothly. In summary, only the view is good (assuming not getting a low-level room), most of the other things are bad.
Tired rooms need renovation and maintenance
from AvidVisitor
The first time that I stayed at this hotel, I paid for an upgraded room on a business floor, and the hotel was very good. But the second time, I stayed in a regular room, and the furnishings all looked about 20 years old with a faded and frayed appearance. The carpet was similarly old, and had several very large and prominent stains right in the middle of the room. The bathroom also needed some maintenance. This could be a good hotel and it has a good location, but first a major renovation is needed.
Worth it for the views alone!
from A TripAdvisor Member
Singapore has surpassed all my expectations and the 24 hour blur of excitement was kicked off in style by the fantastic accommodation provided by Swissotel the Stamford. This excellent hotel is perfectly positioned in the Raffles Plaza complex and is a great base for exploring the city. The hotel is stylish striking a clever balance between comfort and minimalism, there is a huge choice of restaurants and bars, not to mention just a few shops to tempt you in the adjoining complex. But it is the views of the city skyline that take the top accolade. We were lucky enough to have an upgrade to a room on the 63rd floor which provided panoramic scenes of a modern, vibrant city. One final tip, eat in Equinox, the restaurant at the top of the hotel - worth it for the views alone. We will definitely be back!
Highly Recommended !
from TITraveller
Singapore means many things to many people - great shopping, sipping a Singapore Sling at Raffles' Long Bar, a great variety of food and so forth. Why do I mention this? Because it is all very readily accessible from the Swissotel The Stamford. Formely the Westin, this landmark tower (which is joined to Raffles The Plaza) is an excellent base from which to base your stay in Singapore. It is connected to Raffles Plaza which has excellent shopping, Suntec City is also nearby (walk through the underground malls past the Godiva and Leonidas temptations !), two supermarkets in the basement, the subway (allowing easy access to Orchard Road) and is a very short walk to the Long Bar ! Bedrooms are spacious and comfortable, the bathrooms are large and the buffet breakfast is excellent. I'd very happily stay there again!