Swissotel Sydney

Address: Level 8, Sydney, New South Wales, 2000, Australia | 5 star hotel
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This 5 star hotel, located in the City Center area of Sydney, is near Skywalk, Centrepoint AMP Tower, Capital Theatre, and State Theatre.
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          TravelPod Member ReviewsSwissotel Sydney

          Reviewed by klander

          Perfect location!

          Reviewed Aug 27, 2015
          by (10 reviews) , Australia Flag of Australia

          First time stay ing here - will come back again!

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by jimandi

          World Class Hospitality and an Exceptional Value

          Reviewed Jan 16, 2014
          by (5 reviews) , United States Flag of United States

          Our first experience staying at a Swissotel in Dresden, Germany last summer was so positive we were pleasantly surprised to find that Sydney had one also. We checked out other comparable hotels on the internet and found Swissotel to favorably compete with their price and location and amenities.
          Our 6 day stay (3 before our cruise and 3 days after) did not disappoint. Once again, we found all the hotel staff quality of service and attentiveness to be exceptional. The breakfast buffet is outstanding. room size, bed comfort, views, hotel location and upgrade offerings along with free services such as truly high speed, unlimited wifi make this a standout, exceptional value. Wherever we go on future travels, Swissotel will always be our go-to choice, if available.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Swissotel Sydney

          5-Star all the way


          Firstly, let me say what a great deal of help Tripadvisor was. I organised our entire trip on the internet (something I've never done before), and Tripadvisor was an integral part of us having an awesome stay.

          The Swissotel is magic! The SERVICE was superb - very helpful concierge, front desk staff handled a 'matter' with their in-house health spa in a professional manner and dealt with it immediately. The 24 HOUR ROOM SERVICE dining was great (my hips are still enjoying it). We did not dine in the RESTAURANT. The LOUNGE area has a great feel, but drinks are very expensive. We stayed on the Executive Club Floor and felt special as we had a special key to access this area by lift. Very QUIET, no street noise what so ever. The complimentary breakfasts were great (hips still enjoying them too). The complimentary drinks and canapes are something we have never been offered at any other hotel/motel and were pleasantly surprised at what was on offer. We had a king bed in a corner ROOM, therefore it was a bit small but in no way uncomfortably small. Other rooms, with different bedding configurations, looked quite large and spacious. City VIEW was great, two very large windows. Excellent LOCATION for shopping - right above Pitt Street Mall, across the road from Queen Victoria Building and walking distance to many other shopping centres. The monorail station is very close and an excellent way to get around the city and Darling Harbour. We paid $9 each for a full day pass, however, it is only a five minute walk to Darling Harbour and about 15 minutes to Circular Quay. We enjoyed our stay so much, WE ARE GOING BACK to the Swissotel in three months time.

          Nice Hotel


          Stayed 3 nights at this hotel in March 2005. Hotel is located in the heart of downtown Sydney on Market Street. It is a short walk to Darling Harbour. Tons of shopping, restuarants and cafes in virtually all directions out the front door of the hotel. Located right on the monorail line. We had a rental car which is kind of a problem. Parking was $35 per night. Pulling up to the front of the hotel is a problem in a car since there is no "pull-in" area. You just have to find a place open on the sidewalk to get in. Reception desk is located on the 8th floor. You take the elevator to the 8th floor then walk to another set of elevators to get to your room. That's a little goofy but it didn't take away from the experience for me or my wife. We never ate at the hotel restaurant so I can't comment on that. There was just too many restaurants in the area we wanted to try and felt like was a better value anyway. If you happen to be flying with Singapore airlines you apparently can get some sort of upgrade with your boarding pass. You may want to check into that if your're flying with them. Noticed that the Singapore airline flight crews stays here.

          Room was fine. Bathroom and amentities were fine. Overall we had an enjoyable 3 nights at this hotel. The bell staff was very polite and helpful, no issues.

          A wonderful weekend at the Swissotel


          We enjoyed a long weekend in an Executive Club Room at The Swissotel in Sydney. Everything about the place is luxurious and the room passed all expectations. The Club Lounge serves complimentary breakfasts and evening drinks with various canapes. After a day of sightseeing it was wonderful to admire the views from the Lounge and enjoy the hospitality. Staff in all areas of the Hotel were very pleasant and most helpful. The Hotel is situated a stones throw from Darling Harbour and is very close to transport and excellent shopping. I would definitely consider staying at the Hotel again when in Sydney and could recommend it to anyone.

          Surprisingly grand & in a fantastic location!


          We stayed in this hotel over New Year 2004. First impressions weren't that great, due to the tiny entrance on Market Street, but take the lift up to the hotel reception on the 8th floor, and you are greeted by the grandeur that you would expect from a Swissotel.

          We booked on a late deal website, and got a good price for new years eve, especially considering that we booked into an executive room, which meant that we had access to the executive lounge for breakfast and evening cocktails and canap??s.

          Needless to say, the location has to be one of the best in Sydney if you are a tourist, you are right next to the bustling Pitt St, opposite the beautiful Queen Victoria Building, about two minutes from Hyde Park, ten minutes walk from Circular Quay, and about the same from Darling Harbour.

          Our room was on the 33rd floor, and looked out over the Centerpoint tower. The room was kept to a high standard, with a good bathroom, comfortable beds, well maintained decor.

          The only negative point that we found about the hotel was that on the first night we arrived the main bar was shut by 11pm. Even on New Years Eve, they stopped new people coming in after about 2.30am.

          In summary, this hotel is of a high standard, in a fantastic location, and I would highly recommend it to anyone visiting Sydney.

          Great Location!


          We loved the location. The bed is hard but so are most of the hotel beds in Australia. I liked the room with all the light from the windows. It was centrally located and near shopping. You are located on top of a shopping mall. Overall it was a pleasant stay.

          Expected better


          Unwelcoming,officious,bad signage. Hard to get into and out of. The hotel operates a lot on assumed knowledge. As a first time visitor I found it hard to find out how anything worked or where it was.

          Room 2215:large, king bed, lounge,desk,coffee machine, large bathroom.Sep shower. Excellent view. However I did expect a 5 star room to be dark and quiet at night. The bed was hard, the pillows flat and the duvet was too small for the mattress once someone was under it. There is too much ambient light from poor window covering. Street noises make it in through the window. The toilet did not work properly. Housekeeping were slow and elusive. Mini-bar etc is grossly overpriced.

          If you do stay then use the Executive Club floor as the facilties are excellent in the lounge.

          Overall very good


          Booked on a discount site. Still fairly pricey but the Executive club deal was great. The drinks and nibbles at night and the breakfast buffet were outstanding. The entrance to the hotel is very unassuming and we were virtually ignored by the concierge staff. Checking in took time as the flight crews from several airplanes were ahead of us in the queue. Service was also very slow in the lounge bar even though it was virtually deserted by 9 at night. Room service food late a night was prompt and very tasty.

          The decor is lovely - very elegant although there were signs of wear and tear. The bathroom was huge and had lovely views over the city and with a glimpse of cockle bay in the distance. Very handy location. Would stay here again but only at a discounted rate.

          Loved it!


          Me and my husband visited Sydney for our 1 year wedding anniversary in August 2003 for a week. We found the hotel on another discount site and decided to book.We arrived around 11am and were told our room was ready but if we wanted to wait 2 hours they would upgrade us to an executive room. The price was good to begin with but this was excellent value.The room was gorgeous! Very clean and comfortable, it felt really cosy. The location of the hotel is superb(right in the centre of it all and only 10 minute walk to the harbour), the staff were friendly, the only problem we had was with our room key. The hotel said they were having problems with the cards, so we had to go up and down the lift a few times. All in all, it was fabulous and I would highly recommend this hotel to all.



          After spending so much time looking through the hundreds of Sydney Hotels, I finally decided on taking a gamble with the Swissotel. Well, I must say it was well worth the discounted last minute rates I picked up from the net. We arrived at the Hotel at 8.30am and I was very happy that we were in fact able to check-in at this time! Executive Club rooms were very clean, (I am so fussy when it comes to cleanliness of a bathroom), nice and roomy with a great big deep Bath and we had a view of the AMP Tower which was right outside our room. The Executive Club Lounge offered evening complimentary drinks and Canapes which were fantastic, the Breakfast Buffet was even better....YUM!!!! Concierge and Porters were very nice and their service was outstanding. Can't comment on the Restaurant or Wine Bar as we didn't get the chance to utilise, however we did indulge in a decadent room service dessert which was brilliant!! The location is perfect.. just a few metres walk to the City Centre Monorail Station, Centrepoint Food Court just a few metres away and of course, endless shops all around the Hotel. It was only a 10min stroll (or less) to the Sydney Aquarium at Darling Harbour and so easy to pick up the Matilda Harbour Rocket Express near the Aquarium. We will definitely be going back to the Swissotel for our next Sydney visit and will definitely stay in an Executive Club Room.

          She spoilt the stay


          This place is perfectly positioned, above Grace Bros in the centre of town. Lovely room and very clean, elegant atmosphere. Even though we didn't have a view as such the Sydney Tower was right outside our window. However the hotel receptionist requested an extra $100 per night in advance for expenses, so for 3 nights she wanted $300, or a credit card. As I lost my credit card 2 days before departure she wanted the cash. When I questioned this, she was very stroppy and argumentive, treating us like second class citizens. On check out the assistant manager apologised and said she had it wrong, but the damage was done I am afraid. It took a lot of our spare money, although it was refunded on check out, but too late. Oh, the bed was rock hard.Otherwise a very elegant and pleasant hotel.

          TripAdvisor Reviews Swissotel Sydney

          4.50 of 5 stars Outstanding

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