Swissotel Metropole Geneva

Address: 34 Quai General Guisan, Geneva, Geneva, 1204, Switzerland | 5 star hotel
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This 5 star hotel, located in the Centre-Plainpalais-Acacias area of Geneva, is near Cathedrale de St-Pierre, Old Town, Place Bourg du Four, and Maison Tavel.
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    Historical Traveler Reviews Swissotel Metropole Geneva

    Lovely place to stay


    Fantastic hotel. Had all the nice little touches such as decent toiletries, largish TV and even a TV in the bathroom!!

    Staff were helpful, and the mirror cocktail lounge is amazing. It is quite expensive, but worth the few extra euros for some quite stunning cocktails (even the non-alcoholic ones which made a pleasant change!).

    Would highly recommend this as a base to start or end a short trip to Geneva.

    Make sure you check out the fountain opposite.

    Swiss Obstacle Course


    Stayed three nights at the Metropole in November 2005. The modestly sized room would have been fine, but for the fact that it was absurdly over-populated with furniture that was only really suitable for a space twice the size - don't try to navigate with the lights off, for sure. On the positive side, the staff were helpful and it's true that the hotel's location is superb. My wife was also very keen on the "mature" bar, which I guess means that she could drink champagne without being chatted up by teenagers. My real beef was, however, with the hotel breakfast which, as well as being predictably over-priced, was of utterly woeful quality. Better off with Starbucks down the road, methinks.

    Excellent Location


    Stayed in this hotel for a weekend break and found everything about our stay excellent. Our room was a standard double room at the back of the building and was clean and comfortable. We had the breakfast both mornings and was very tasty with a great choice and fantastic service. My wife did complain about noise from a nightclub on the Saturday night and had problems sleeping, but I must confess I didn't hear a thing!! If I was going back to Geneva I would stay here again.

    Comfortable and First Rate


    I highly recommend this hotel. My husband and I spent four nights there last week with our college-age daughter, who is studying in Geneva this semester and was on spring break. Although booked into a lakeside executive room, we were upgraded to a junior suite, which was luxurious and provided plenty of space for the three of us. The bathroom was also spacious, with both a shower and a tub. The morning and evening concierges were extremely helpful in recommending restaurants and tours, and booking them for us. Location was ideal for us, on the lake, at a bus stop, near shopping and parks, and within easy walking distance to the train station. Although pricey, I felt it was well worth it for the location, space, amenities and service, and would stay there again.

    Lovely little extras


    We stayed in Metropole for 2 nights in Feb. after reading the reviews here and booked via expedia. I am glad to report the good comments here are generally true. The room faced the lake but not before the trees and the road. We did not see much of the lake because we were on the 1st floor and the view was blocked by the trees. Although the road was in front, we did not hear any noise as it was winter and there were double glazing windows.

    The room itself was on the small side. However, what it lacked in size, it made up in details: plush carpets, expresso machine with free coffee and tea, TV in the bathroom, good details in supplies even down to 2 very beautiful glasses for brushing teeth in the bathroom. The bed was not as comfortable as some big chain hotels but definitely adequate.

    For the rate we paid over Expedia, it was definitely good value for money by European standards.

    Consistent Quality


    In planning several trips in Europe, I always included a Swissotel property because of the consistent excellence of the product. It's a hit or miss proposition when booking numerous hotels sight unseen in unfamiliar countries, so its good to know you're guaranteed a quality experience.

    On this vacation, we stayed at the Geneva Metropole at both the beginning and end of our itinerary. The first accommodations overlooked the lake, Jet d'Eau, and the "flower clock" where several festivals were taking place. The room was spacious, clean, well maintained and appointed (excellent bed spreads and Lavazza coffee maker). Our final nights were spent in a junior suite, again good quality. We had room service twice in 4 days; good but pricey. Staff, particularly at the reception desk, was helpful and friendly. Even allowing us to check in very early after an eventful overnight train ride from Rome.

    On the edge of Old Town, the hotel is near many historic sites, fine restaurants, stores, and walking distance from the train station. We happened upon a nice little cafe, Chez ma Cousine. Cozy and rustic, it serves only chicken and salad ($8.00 pp) and was one of the best meals we had.

    One final note about Swissotel; with a bit of investigation its always been possible to get good price/value compared to local competition. I've used Expedia, swissotel, hotels along with a group booking by my company. Always positive result.



    I stayed at the swissotel for 1 night.Was lucky enough to get a lake view room, which was lovely and had a tv in the bathroom!

    breakfast was lovely and all the staff were very helpful.

    Would definatley stay again, excellent location as well.

    Very Comfortable Bed


    I have just got back from a weekend away to Geneva. This was my first visit to this city and I have come back being very impressed, not only by the beautiful scenery, but also by the hotel.

    From the moment we arrived, concierge could not do enough for us, took our bags, made restaurant reservations for us through to giving us umbrellas when it was raining. One morning I rang housekeeping for fresh towels which arrived literally within two minutes, with extra shower gel etc!!

    Only complaint was that room service was a bit pricey, but one should expect this from Geneva which is a very expensive city overall.

    I would definately recommend this hotel and if you can get a view of the lake, all the better...this is one of the best hotels that I have stayed in within Europe.



    December 2003: Decent service, but shabby rooms - my lakeview room had hosted a cigar-a-thon the night before and the one I was moved to was very shabby in a worn-out way. While the other reviewer had a better experience, I think a luxury traveler gets much better value at the Hotel du Rhone or Hotel des Bergues. I'd recommend this hotel only if the northern exposure was critical. Having said that, the front desk was enthusiastic, positive and effective. The concierge was so-so and the room service works. Crappy rooms, though...

    A little switzerland in Geneva


    We were in Geneva in the middle of a 100 degree heat wave. Everyone was grumpy. Windows smashed in the G-8 riots were unrepaired. Rude graffiti was everywhere. Streets were dirty. My husband's luggage was lost. We were not happy campers. The Hotel Metropole was just what we needed.

    From the fluffy robe to the cosy slippers to the air conditioning to the concierge who seemed to be able to do everything a tired traveller would want, this hotel was just the ticket. The view was wonderful, but the service and luxury were superb --- all of which are generally lacking in Geneva. Les Armures had a great location. But sometimes a traveller needs total cossetting and this hotel did it better than anywhere we have ever stayed.

    TripAdvisor Reviews Swissotel Metropole Geneva

    4.50 of 5 stars Outstanding

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