Swissotel Merchant Court

20 Merchant Road, Singapore, 058281, Singapore | 4 star hotel
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Location

This 4 star hotel, located in the Singapore River area of Singapore, is near Chinatown, Singapore History Museum, Boat Quay, and G-MAX Reverse Bungy.
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Description

       

    TravelPod Member ReviewsSwissotel Merchant Court Singapore

    Reviewed by swannie52

    Perfect Start for the Holiday

    Reviewed May 26, 2013
    by (3 reviews) , Australia Flag of Australia

    Location was ideal. Near Chinatown and the Quay area and a short taxi ride to Raffles and shopping centre.
    The room was excellent and had an awesome view of the light show and also looked over the Quay area. Loved the swimming pool.
    Breakfast was included and delicious with great service. We loved the high tea at the hotel and found it to be awesome value for money

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by jokertrekker

    Great Place to Stay in Singapore

    Reviewed Feb 16, 2012
    by (8 reviews) Clayton Sth , Australia Flag of Australia

    A very nice hotel in the old style. Great Service, Great Staff, Great Location. You are right next to Clarke Quay and it great night time eateries and entertainment. The dining room well catered for all tastes, and their staff were very helpful too. We enjoyed our stay here very much.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Swissotel Merchant Court Singapore

    Great Hotel, Great Location.

    from

    I had planned a stopover in singapore for 3 days using SIA's singapore stopover holiday package. Reached the hotel at 3 in the night, but the belldesk person was very friendly and took all our heavy luggage to the

    reception desk.

    The reception staff was very friendly. The room was excellent. It was exactly how they show in their virtual tour. The room was well arranged and the bathroom was excellent full of ammenities. The only thing i didn't like was the rather old water heater for making coffee. It had instructions only in japanese. But I guess its just a matter of minutes before you can figure it out.

    The view was not that great as it faced a street. Also there was construction going on for building some mall. So quite noisy in the daytime. But I was out the whole day so it didn't bother me.

    The hotel is next to Clarke Quay and the swimming pool is very good. The Blue Potato restaurant by the pool had good food and good people (like Andy).

    The hotel has the Amrita Spa facility, high speed internet available(quite pricey), very good room service for food(not at all expensive).

    In short, a very pleasant stay. Totally recommended!!!!!!

    Great Family Hotel !!

    from

    Great family hotel.

    First took the family in Nov 03, again in Mar 04 and will be there Feb 05. The room are clean and spacious enough for 2 adults and 2 kids.

    The service and staff were greatly and friendly, the food was excellent. The MTR is close by (wasn't finished when last there).

    Clarke key shops, food courts, restaurants and bars are just across the river.

    Excellent hotel and fully recommend it to anyone staying in Singapore.

    First visit in Sinapore stayed at the Marina Mandarin and 5 visists since we haev stayed at the Merchant Court.

    Merchant Court - BEST hotel in Singapore

    from

    This is without exception a top class hotel and THE place to stay in Singapore. It is beautifully laid out and the swimming pool is an oasis of colour and relaxation. The whole place is most tastefully decorated and is a haven from the heat outside. It overlooks the Singapore River and Colliers Quay. A stroll across the bridge takes to you to bars, shops, restaurants and the famous Satay Club. This trip to Singapore was a surprise for a 'landmark' Birthday and we stayed on the Executive Club floor. The Merchant Court has the BEST Club Lounge ever. The staff are fantastic and the amenities incredible. A knock at the door on our second evening brought a beautiful Birthday Cake and Card from the Management. It was a really nice touch. I can recommend this Hotel to any would-be visitor to Singapore and will not even consider staying at any other Hotel again.

    Average room , very noisy

    from

    Stayed here in December 2004. The lobby is not that big. The carpet in the room is disappointingly worn out. The room has LOTS of street noise. NOT a 4 star hotel.

    the staff are friendly. Breakfast is a zoo, but decent.

    LOCATION is GREAT. next to Clark Quay. Overall, would not stay there again due to noise and the worn out room.

    Outdated rooms

    from

    My wife and I stayed for three nights in October 2004.The rooms reminded me of an old Holiday Inn.

    It looked like the owners renovated the outside recently for a more modern look. The exercise room and pool appear to be recently updated also. The new windows in our room on the executive floor were poorly installed with gaps around three sides.

    The location is great for tourists. Close to many restaurants and taverns. 15 minute walk to Chinatown. Only half a block to the subway.

    Everything considered I would try a different hotel if I was ever in Singapore again.

    Food remains & dubious stains- not quite luxury

    from

    Booked this hotel online as part of our return 2 night stopover from New Zealand. Rather fancied a bit of luxury after touring in a camper for two weeks. Arrived at check-in, jetlagged, only to be told that the king size, non-smoking room I'd definitely booked was not available and that we'd have to have a twin/smoking room! Felt instantly stressed (I'm asthmatic) and the guy at reception said he would upgrade us. After breathing a sigh of relief made our way to the room.

    Room had no balcony, rather worn carpet and nice-ish but rather worn chaise longue. Piece of carrot (room service remains?) under the chaise and dubious stains on the bedside table (red wine?) and on the bedspread (yellow- didn't want to think about it too much). We contacted housekeeping and they cleaned the room whilst we were in it. Began to think the 'upgrade' was a bit of light humour. Bathroom was nice and toiletries were adequate enough, if small. T.V was fine, although the remote control lost battery power the next day.

    Breakfast at the hotel was excellent and restaurant staff were extremely friendly and helpful, as was the chap on the door. Pool was very good, although not quite as nice as the hotel pool on our outward journey (in a cheaper hotel).

    Location was excellent (right in the heart of Clarke Quay). Upon checking out I quickly worked out that we'd been charged for the minibar (which we had not used- and the bill was not very clear at all). The mistake was corrected after I pointed out the error. Reception staff didn't seem as friendly/helpful as other staff.

    Overall the place was fine, but would consider staying elsewhere on a future visit.

    Fantastic Hotel - very impressed

    from

    Stayed here in October and it was fabulous. Being quite a particular person i was really impressed with the level of service and the cleanliness of this hotel. (4- 5 star service at a 3 star price) I never really had to ask for anything as they always preempted my every need. Grace on concierge was most helpful and accomodating at all times. We stayed twice during the month and on the second visit were fortunate enough to get upgraded to a room with balcony and also given late checkout. (which was 6pm i might add!!!).

    Is on the MRT line but not far too walk to Raffles City and Chijmes (the bars and restaurants). I would have no hesitation in staying there again. In fact i am planning to make a trip back next year too. Highly recommended.

    Paradise

    from

    What a brilliant place, central location to Boat Quay and the many food places. Even though the hotel was undergoing some renovations, the staff were all friendly and we loved the relocation for breakfast, by the pool and overlooking some of the harbour!

    The pina colada's are good value too!

    Location, Value, Luxury and Great Service.

    from

    We stayed two nights in August 2004 as a stop over on our way to Europe but could have stayed longer. It is idealy located at Clarke Quay and nearby Harbour Quay which has a great selection of restaurants. A new MRT station has just opened on its doorstep from which you can travel to anywhere in Singapore, Orchard Road shopping in less than 5 min.

    We considered that the Hotel was good value, would recommend you go for a room on the Club Floor which provides a quality room that includes a great buffet breakfast and evening drinks which gives you an opportunity to meet other guests.

    The hotel staff were excellent and they go out of their way to make your stay as enjoyable as possible. The swimming pool area was excellent to cool down in after a hard and hot day shopping. This was our first experience with the Swissotel Group and we would definitely stay again.

    Excellent oasis

    from

    A good example of 5-star service and cleanliness. Rooms are bright, well decorated and clean. Pool is a wonderful botanical setting with water slides for the kids and pool-side cabana bar for the adults. The staff (thanks to Eddie on Business Level!) does a superb job at meeting guests every need. Breakfast, unlimited cocktails and 2 pieces of laundry included make this a great deal. The subway is right near the hotel - 2 stops from the bustle of Orchad stree stopping.

    TripAdvisor Reviews Swissotel Merchant Court Singapore

    4.00 of 5 stars Excellent
     

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    Traveler Photos Swissotel Merchant Court Singapore

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