Great decoration but no view

One night at Swiss Inn-China Town made me upset due to there was no windows at the standard room. Moreover, the room size is very small and it is difficult to go to the the guest room.

Good point is the decoration is great and the location is great also because you can shop at the Petalling street until you drop and go up to your room.

It look clean but my mom was hurt by unknown insect and we worried about the air circulation in the no-window room. So, next time we will consider other hotel

Loved it for everything

I booked a room for 3 through a website - it was fuss-free and efficient.

I did not bother about noting down location of the place (only remembered 'chinatown') because it was going to be our 2nd night there. Thinking back, it's quite silly, but fortunately i spotted it on the way to Chinatown for our breakfast the day we touched down. It has 2 entrances and was hard to miss as long as u open your eyes to walk on Chinatown (a.k.a. Chee Chiong Kai in Cantonese, and Petaling Street is the real name)

Was panicking on the night before (in another hotel) whether if they could let us leave our bags there (before check-in time) as we wanted to go to Sunway to play. Managed to find their number though the receptionist. Reply from Swiss Inn was prompt and helpful. My anxiety was not needed.

So as planned, we reached about 10am there. Left our bags with the friendly porter for a small service charge/tips (RM1/bag) which we gladly paid.

Arrived at Swiss Inn at about 8pm. Wow the room left such a good impression of us. We did not expect much of it, though I'm sure I couldn't have made a bad choice from reading reviews here. But the room was fairly spacious, nicely equipped (TV, hairdryer, coffee/tea + cups + hot water kettle, complimentary mini soap bar + mini bottle of shampoo). Most importantly, the room was clean, and the bed+sheets+pillows were clean and comfortable!! :) We had a room facing the KL tower, which looked quite scenic in the night.

Woke up for breakfast the next morning - yummy! A good range of choices in the buffet-styled breakfast, enough to satisfy anyone's palate (don't be too choosy - it's good enough).

They also have an internet station (with 2 computers) near the cafe.

Things got a bit complicated when we wanted to check out as there were a large crowd of tourists trying to check-in. Heard that they were fully-booked for the nights that week! Yup it's that good :)

Overall, friendly staff, clean rooms, and good breakfast :D From the best 3-star hotel in Malaysia :D

Positive opinion

We stayed here for 3 nights and we definitely liked it. The hotel is very clean and rooms are small but very comfortable, althought the walls are not so thick so you might hear your neighbour speaking. Anyway, the hotel is usually quiet in the night.

Breakfast is ok, there is a good variety of things to eat.

The staff at the reception is very friendly, we booked a tour to Melaka through this hotel and the receptionist also helped us with booking a hotel in Melaka which was not included in the tour. Furthermore, he helped us with indications in Kula Lumpur.

The position of the hotel is perfect because it's located in the centre of Chinatown, so you can just go directly to the stalls of the market from a secondary entry of the hotel. We absolutely suggest to stay here, it's a good point of departure to visit Kuala Lumpur.

Great location!

Stayed here for 3 nights. Room clean & comfortable (bathroom could have been larger) with comfy bed & cleaned every day. Breakfast okay - buffet style with Western & Asian food.

Great location - Chinatown right outside the 'front' door, Petaling Street market outside the 'back' door (full of pirated DVD's, CD's, watches & trainers), bus station 5 (very hot!) minutes walk away (call a cab if you have bags - costs about 20p & you'll save about a gallon of sweat & possible sunstroke!).

Enjoy.

It was clean and cheap!

Great location... The night market is right through the back door, the bus station is a 5 minute walk and there's lots of good restaurants around. The rooms were basic but clean. The breakfast was huge!

Loved the convenient & busy Chinatown location

I thought this place was great and would not hesitate to stay there again.

The back entrance drops you right in the middle of a busy night market, where there is all sorts of interesting stuff to buy. (Mostly pirated watches, DVDs, handbags, etc).

Also, very close to a very useful subway line; maybe a 5-minute walk.

Perfect for someone looking to do some sightseeing and bargain shopping.

If you are looking for a romantic setting, this is probably not a good choice.

The room itself was fine; relatively basic, but clean and comfortable etc.

Don't do it!

Okay this hotel is a dump. we asked for a non smoking room and got smoking. when we changed our room to non-smoking it was worse. It smelled of smoke, mold and insect spray. The rooms are full of mold, dust and the building is a complete fire hazard.. I would not want to get stuck in the hotel with a fire. The staff was nice. We left in the middle of the night for a better hotel. I wish I was warned before I booked. Everyone in our group gave it a zero.

Excellent location and good value for money

In the middle of China Town the hotel is has a great location. Staff is friendly, helpful and service minded.

A decent breakfast buffet is served and everything but the coffee was tasty.

The room was clean and the total experience was positive.

It's no luxury but good value for money.

Quaint hotel in busy location

I had stayed at the Swiss Inn in Chinatown for 5 days and found it to be pleasant. I was travelling alone and the Malaysian travel agent recommended to stay somewhere busy so I can go out at nights and not have to worry about coming back to the hotel. The hotel is located right on Petaling Street...the hotel has two entrances, one that leads into the night street market from the hotel restaurant...with shopping and food. The other entrance leads to stores and restaurants of Chinatown. Very near the Putra light rail on the Pasar Seni stop and also near the Central Market...just walks away.

The room was decent size, with full size bed and standing bathroom (no tub). It was clean and quiet, except the walls are paper thin so I heard my neighbors talking during the late nights. I was facing South overlooking distant hotels. I did see construction right out my window because l think a building is going up soon...of course it didn't block my view...as of yet. Great service and friendly staff. OH, I highly recommend getting the breakfast buffet with your stay.....it consists of Malaysian and Western style food. I enjoyed every morning eating the Malaysian style....consist of sweet, coconut curry chicken, coconut/sticky rice, noodles or fried rice, spring rolls, congee, spicy laksa, etc....foods alternate on days. It was so delicious and cheap!