Swallow Hotel Glasgow

Good Service, Hotel Bit Past Its Best Though

This is the Swallow near Ibrox Stadium. Easy link to Glasgow city centre via underground which is only 5mins away. Good service from staff, meals good. Overall hotel needs a good update!! ie decorating & new carpet would improve it 100%. Leisure Club also needs revamp, although pool & aminities were clean. Enjoyed our stay, would go back but only if it were cheaper than similar hotels.

Don't go!

I booked a room for my dad in the swallow hotel because I wanted him to have a special few days away. I was originally going to book the travel lodge along the road but opted for the more expensive option of this hotel.

On the first night I asked reception for a remote control for my dad's TV. The girl on reception said she would try to look one out. After an hour and a half of sitting in the bar I approached reception again. I was told that there wasn't a remote control. When I told the receptionist that my dad had already fallen on his way into the hotel due to lack of handrails beside the steps she couldn't of cared less. I explained that my dad is not steady on his feet and to expect him to get out of bed to switch of the TV is out of the question. She shrugged and said that she just didn't have one. The manager then stepped in and sorted the problem.

On the next afternoon we came back into the hotel to have coffee with my dad to be told in a very unpleasant manner that the bar was closed due to a new carpet being fitted. This was then changed and we were sat in a cold bar listening to hammering to have our coffee. I was appalled at the attitude of this another receptionist.

Overall my dad's experience was a terrible one and I was really surprised, shocked does not seem like too strong a word at the attitude and treatment from the receptionists.

Finally I have travelled a lot and have stayed in hotels Europe wide and I cannot justify the £50 a night for a very small basic room and atrocious staff.

Slightly aging.....

We stayed here recently for a weekend shopping break (away from the kids!!). On checking in (admittedly quite late - 8PM) our room card had been hand amended to a different room. On going to the room we were given it had not been cleaned, it was a total mess, uneaten food, slept in bed linen and dirty towels everywhere and the toilet....well lets not go there.... Clearly they had given our original room to someone else since we were a late check in as this one had not been cleaned. The fact that it still wasn't when we got there was, to say the least, a bit shoddy. Since there were no other rooms (apart from a smoking one - no thanks!) we had to go to the bar and wait for it to be cleaned, we were however given a complimentary drink. Aside from that, I would need to say that it is an aging hotel. The leisure suite (part of our reason for booking here) is OK though and there is an undergound rail station around 5 mins walk away which takes you right into town in 5-10 mins for £1. The breakfast is also very nice (buffet style), the bar staff friendly and there was a very nice reception girl called Susan who let us park our car in the car park after we had checked out in order to make the very short walk to Ibrox Park (Rangers FC) to see my team (Aberdeen FC) play on the Sunday. Overall, I would stay again if I was going to the football otherwise I will likely stay in something a bit more upmarket.

It was ok

My husband and I had read some reviews so we were expecting the worse. The Hotel was far from the city center of Glasgow so I wouldn't go here if I were looking to be near restaurants and pubs. On checking in, the staff was very cold and not very informative. When we asked where she would recommend a light lunch, she directed us to walk down to the gas station store down the road. The beds were soft. The room needed to be aired out because it smelled like smoke. The shower pressure though was really good and the breakfast was great!

Nice friendly atmosphere

We recently visited Glasgow to attend a concert and stayed 2 nights, we found the room very comfortable, the buffet breakfast outstanding and the staff could not have been more helpful. It is only a 5 minute walk to the nearest underground station and the city centre is but a few minutes away. We will definitely stay here again on our next visit to Glasgow

Loved the Hotel

I had the pleasure of staying in the Swallow Hotel on a recent visit to Scotland. On arrival I was greeted by warm and friendly staff who couldnt be more helpful. Dining in the restaurant was a wonderful experience with top class food and the best waiting staff i have ever come across. I would definetely recommend anyone coming to Glasgow stay in the Swallow and sample some of the pleasures we enjoyed. Ten out of Ten! Will definetely be back!

Loved the hotel

We have visited the Swallow hotel on numerous occasions and found it to be a very friendly hotel. We were there on Saturday 24th April along with my parents. We had a first class room with a new TV and everything was spotless. The meal at night was first class and the waiters were very helpful. The breakfast in the morning was buffet service and again we couldnt complain. We will be back to the same hotel very shortly.

The Appalling Swallow Hotel in Glasgow

I totally agree that the Swallow Hotel in Glasgow is appalling. I visited Glasgow last weekend, and as soon as we arrived we felt very unwelcome. The Staff took their time to see to us, were very rude and unhelpful. When we were checking in they asked us how we would like to pay, when I said we had paid they told me that they couldn t take my word for that and we would have to sort it out in the morning. We then went to our room to find the hall roof looked as if it was going to fall down. We entered the room to fine mould and dampness along the window and all over the curtains and blinds, toilet roll looked if it had been flushed down the loo and dried and the bed sheets well I wouldn t exactly call them bed sheets more like woolly blankets, which looked like they hadn t been washed. When I went back down stairs to sort the payment out the Manager and staff was very rude, unhelpful basically couldn t be bothered to help us. We therefore decided to check out. Thank goodness I have managed to get my money back. I would advise anyone who wishes to stay in Glasgow don t stay there.

The worst hotel in Scotland

What an absolute disgrace of a hotel. The check-in staff were very sloppy, i waited 5 minutes before someone attended to me and carried on a conversation when taking my details. The room was filthy, the tv was faulty, there was a damp patch on the wall, cigarette stubs on the floor, the room service was virtually non-existent, the restaurant was a disgrace too.The breakfast consisted of undercooked eggs, overcooked sausages, disgusting mushrooms and cheap supermarket beans. I felt most unwelcome in the breakfast room, the staff looked dirty and a complete disgrace to the catering profession.I advise any visitors to glasgow to give this one a miss, unless they like the fawlty towers tv show.

Hogmanay Gala

My husband, two friends and myself went to the Swallow hotel for dinner, entertainment and overnight accommodation on Hogmanay 2003. It was a brilliant night.

To be honest I was not sure about booking this hotel as I had driven passed it before and it did not look that nice. However, looks can be deceiving ...... the hotel was very nice inside. The rooms were of standard sizing and clean.

The Gala was great fun. The food was great, the staff were great and the entertainment was great. And their cocktails were rather tasty too.

If you get a chance to stay in this hotel or attend an event, I would recommend that you go.