Atlantica Club Sungarden Hotel
How has this hotel rated in the past?
Historical Traveler Reviews Atlantica Club Sungarden Hotel Ayia Napa
The hotel is newly furnished in a modern style and has a great location right on top of cliffs overlooking a little sandy beach. The staff were very pleasant - something of a rarity in cyprus - and the breakfast is absolutely superb: much better than you would expect from a hotel of this category. Lovely pool, enough sunloungers for all the guests, a complimentary bottle of water in the fridge in your room - we will definitely be going back! This hotel represents excellent value for money.
Worth every penny
Just returned from the sungarden, initially we were dreading it due to the fact that there had been alot of negatives due to it being mainly Germans and that there was no entertainment for the English. We almost cancelled at the last minute, I am so glad we didn't.
The Hotels itself is lovely the rooms are nice and clean, pools are of a good size and clean. The food, although there is alot of choice can sometimes be cold. The waiters and waitresses were excellent nothing too much trouble (especially Zoltan and Jan).
The adult entertainers were excellent, making sure everyone was involved and enjoying themselves, Hi to Wayne, Nick, Kerry and the others, Mike and Ray say a BIG HELLO they are catching up on some much needed rest. To say that these entertainers had only been there a few weeks (brought in, i think due to the fact that there was no entertainment for the English) they have done wonders WELL DONE GUYS the hotel need you.
We went from dreading it to actually wanting to return next year (thats as long as the entertainers are there) a message for the management give your staff a pay rise they deserve one.
A few pointers if you are travelling with first choice.
Make sure you arrive at the airport well in advance, we queued for hours, nearly missed our flight as all first choice flights check in at the same desk, horrendous !!.
The hotel is situated at the end of Ayia Napa (just far enough out of the hustle bustle if you have family, a 15 min walk into centre)
The rooms are excellent, we had a kids suite in the main hotel overlooking the sea (better to be in main building rather than the bungalows), rooms cleaned daily & new towels daily.
The pool area is lovely (hotel towels provided & you can change these 3 times/week), there are grassy areas with sun beds also leading down to the beach. The pool bar here also offers snacks of pizza, ice cream, sausage rolls & cheese pie. There is another pool up by the bungalows also witha swim up bar.
Restaurants - very good buffet style, plenty of variation, waiters/waitresses take your drinks orders, even pour you wine/water etc for you, very professional. Also ala-carte restaurant available one a week very nice (look out for Claudio & his brother Paulo - lovely people)
Upstairs bar-on reception level, most of the evening entertainment for the English is held in here. Excellent cocktails (zoltan & kemal make the best!). Hats off to Nick who was brought in to get the English entertainment going. Nick, Kerry, & Wayne along with Celeste & Sergio the Italians got the entertainment going. Good job done by all. They also organise daytime activities, water polo, volleyball, killer pool, watersplash, football.
We could not fault this hotel, everyone was so friendly, could not do enough for you. Excellent location & probably the best beach, we would definately recommend anyone to stay here.
Other opinions - If you want to visit other beaches try figtree bay but not at weekend it gets packed, nice for snorkling.
Nissi Bay, - great if you love clubland, noise and shoulder to shoulder sunbathing, a sea of cigarette buts, broken bottles & rubbish, don't go scuba diving here unless you want to see cloudy water !!!, there are plenty of other small bays along the coast.
Going home - be prepared for a very long wait, Larnaca aireport is definately a cattle market, you may queue for several hours outside, everyone seems to be dropped off at the same time.
Fantastic time was had by all!
We arrived there early hours of the 13th July and from the moment we stepped through the reception doors, we were made to feel extremely welcome.
Here is a list of our thoughts and views;
Fantastic!! Set on 5 floors in the main hotel and bungalow /chalet type in the gardens.
Everyone is so helpful and friendly you will be made to feel welcome from the time you set foot through the reception doors - (Check out the lighting in the middle!)
We arrived about 2:30am and we were offered sandwiches, fruit and drinks.
The reception is actually on the 4th floor with stairs or lifts going to the other floors.
The rooms are very nice and clean. Fridge is under the tv in the cabinet . Superb maid service, very friendly.
You can walk down to Ayia Napa either by road, beach or taxi (£4cyp). It's about a good 15min walk to the centre but it gets very hot. Taxi's are easily available and hotel will order them for you.
Check out the cocktails while you are there, they have such a large selection and we tried most of them and they were all very good. Especially as they were included in the all inclusive part!
The thing that was weirdest is that whenever you order anything at all, they ask for your room no. this is because they check that you are AI as they have other guests who are not AI and they pay as they go.
2 pools in the back of the main hotel over looking a wonderful sea view. Sunbeds around the pools and down on the grass going down to the beach. We used these pools as they were nearer to our rooms (323 and 325 and 226). Water was warm and both pools have a pool bar, where you can get all drinks, water, coffee, fruit juice, ice cream, etc, You can also have snacks there, mainly pizza, sausage rolls, pasties and sandwiches.
Other pool is in the middle of the bungalows. This is slightly bigger and very nice. They have a swimup bar and music. Also water polo at 3:00pm. English vs Germans - who by the way take it very seriously! though it is still fun to play and watch.
Sunbeds - what can I say, we didn't have a problem getting a sunbed although I would imagine during the peak time it would be harder to get one. Would perhaps take your own towel to leave on the beds of your choice - the hotel ones can be taken off by the maintenance staff at night. Some people did leave their towels on there all the time - ie when they were finished for the day, left them there for the next day. Not necessarily German people though!!!
The restaurant is on the ground floor. Take your table and the waiters/waitresses will come and take your drinks order. Then you can go and get your meal. The choice is plentiful and very good. Don't forget to book to go to the a la carte restaurant (through the main one). You won't be disappointed. There is a choice to suit everyone, even if the kids will only eat fishfingers and chips. Loads of meat dishes, vegetables, salads, everything you could want. The service is very good and as with all the staff, they are very cheerful and helpful.
The entertainment during the day was the usual, darts, volleyball, football, archery, etc., for both English and German and all the other nationalities. All the staff speak English. Before we got there, there was only a TUI animation crew, but just after we arrived, there was a British animation team set up. Day time and evening time kids club is run by Kerry and Celeste who the kids and adults all adored. The adult team are Nick, Sergio and Wayne. They encourage everyone to join in and have a good time, but are by no means pushy about it. The kids and adult team do the evening entertainment in the Meridan Bar (up on 4th floor) led by Naughty Nick Stringfellow and Sergio the Italian Stallion! As we were a party of 9 who enjoy joining in, we became known as the Newmarket Bunch and got to know them all quite well, so please say a big hello from us. As they had only just got there, they were still setting up a proper programme which we are sure will be good once established, although we certainly enjoyed our time with them.
Only about 20yds to the side of the hotel, loads of things to do, ie banana boat, jet ski's, pedloes, canoes, etc., 2 sunbeds and a parasol was £3.75cyp. Down at the harbour you get go on a 2.5hr boat trip for £1cyp and the most expensive was £5cyp for an all day trip.
We went to the Waterpark - £7cyp by taxi one way - the taxi driver also gave us £2 off entrance fee each, and we arranged for them to come and pick us up at 6:00pm when the park closed. If you go, be warned, and wear flip flops when walking about - the ground is very hot and burns your feet. Also, be prepared to queue for the bigger slides. It was a good day out and would recommend.
We also did the Troodos Mountain Safari trip which was excellent! Full day out in a jeep going off road and many stops to special places of interest. Guides were fantastic and video it all so you can buy a copy when you finish. We went last Tuesday (the 18th) and came home today to find our dvd waiting to be played! Such a fun thing to do and buy the video.
The other trip we did was to Famagusta Old Town and Ghost Town. Well worth the experience to see the fantastic beach and swim in the clear water. This is a half day trip.
All in all, a fantastic hotel/holiday and would recommend to anyone. Would definitely like to return one day.
Wir haben hier für 2 Wochen gewohnt. Das Hotel war wirklich schön und alles wird wirklich sehr sauber gehalten. Wir hatten immer genügend saubere Handtücher zur Verfügung und das Bett wurde 2 Mal in der Woche frisch bezogen. Das Essen war reichlich und bot eine gute Auswahl, wenn auch nicht immer sehr heiß. Eine friedliche Lage mit tollem Ausblick. Das Hotel ist besonders für Deutsche Gäste ausgelegt.
What a nice hotel!!
I stayed here with a group of 6 mates age 18, 1st impressions of the hotel were really good!
The guy on the reception for the late flights was really friendly and helpful!! And then the rooms.... we had a sea view room that was soooo lovely and a lot better than what we expected for the money and was just the like pictures on Thomson website to our surprise!
The pool is quite nice although on our first day 1 of my mates got talking to a guy at the bar who told us about a second pool, which the hotel don't seem to tell people about. This was located just a short walk to the right when you come out of the lobby, right next to the apartments and it is a lot bigger and has a swim up bar!!
The food was really good and so much to choose from!! The A'la Carte meal that u get 1 free a week was excellent and would thoroughly recommend!!!
One of our worries was the hotel was quite far away from Ayia Napa square but this wasn't the case it was about a 10 minute walk, but the best way to do it especially in the day time was get a Taxi which seemed 2 b £1 each!
We did go to the water park which cost £15 from our Rep although I would advise not booking it before hand as we got a taxi which cost £8 and the taxi driver gave us a ticket that allowed £2 pp off entry! But for this you had to queue, which isn't very good in the boiling hot weather!
We also went on the bar crawl which is recommended if you like that kind of thing as it was very good way to meet new people and a good laugh!
The rooms in the hotel were always kept clean (the cleaners did come in very early though) and everything was done to great detail! They even seemed to polish the glass and floor everyday! We tipped the cleaner at the end as we felt that she had done a very good job!
The entertainment side of things....... well we didn't really stay and watch the entertainment at the hotel but could hear it, and it wasn't all in German!! There were some nights when things were in English!! Also there is a function room that is to the left of the lobby bar that seemed to have English entertainment on every night like singers magicians and other things, don't know how good they where but they were on!
The kids club seems to be a big worry for people going where, not that any of my group of friends went to the kids club but from what I seen when they were walking round the pool there were e a few English kids in it although they seemed to stick together with one of the kids club leaders! Everyone in the hotel speaks in ENGLISH except for the team leader of the kids club, but every one else kids club leaders, bar staff, reception and cleaners all speak in English so I think this is a good hotel for everyone not just if you are German!!
Bit of advise I would recommend you get your money changed once you get there!! My friends got 0.72 Cypriot£ to the English £ and I decided to change mine there as I took advise of other review sites and I got 0.814 to the English £ at the 1st place I went to in Ayia Napa, which is just a short walk from the Sun garden Hotel! This was the best I had seen and was commission free!
I would defiantly recommend this hotel and would have quite easily stayed for another week or two!!
Amazing Hotel, better than expected
Returned from this hotel on 13th July. Have to say it excelled my expectations by a long way!! Everything about it was good and i didn't have a problem at all in my 7 day stay here.
One piece of advise if you like pools is to find the pool to the left of the hotel, outside the apartments. It is a bit hidden but once you find it you will find it well worth it, and don't worry it is part of the hotel.
It is alot bigger,better and usually more pieceful than the other smaller main pool. Plus it has a swim up bar which serves some very nice sausage rolls :D
The room i stayed in was fantastic,had a great view over the main pool and beach.Also had a nice extra seating area that i didn't expect to get, as well as a lovely balcony.(room 325)
Entertainment sounded a bit dodgy sometimes,but i supose all family hotels have to do some entertaining that isn't to everyones taste. This didn't bother me however as i didnt watch any of it, prefered to sit and chill in the lobby bar or head down town.
Food was brilliant everyday whther it be breakfast,lunch or tea. Was a great choice of both local and english food.
You get an "a la carte" meal once in a weeks stay and i have to say that it was gorgeous! We were treated like royalty by the waiters (probably because we were the only people in the restaurant having our a la carte on the day of the world cup final lol)
The waiters are very quick at cleaning your table and offering you drinks. Can't forget the lovely cleaner we had everyday, did a wonderful job and also if you had a late night out on the town, she would leave you alone until you were fully recovered.
People at reception were very helpful when i lost my keycard, gave me another one within 30 seconds of asking!
All together this is a brilliant hotel and i have no complaints, althought it is a fair walk downhill to the centre of town if you bargain the taxi prices they can work out relatively cheap.
Quite a few brits there as well during our stay,which was a good thing as i had heard the place was full of Germans.
After having looked at some of the other hotels in town i am really happy i paid the little extra for such a nice hotel as it made my holiday all the more better.
Overall a brilliant holiday made even better by the high standard of the hotel! Would love to go back tomorrow if i had the money!
spent a fortnight at this hotel,unfortunately everything is directed for the germans, so if you don't speak german it is a bit awkward to understand what is going on, on the whole the hotel was very nice, everything is kept really clean, we always had plenty of clean towels and the bedlinen was changed twice a week,food was plentiful and lots of choice, although not always hot.lovely peaceful location and spectacular views.
Good Hotel if you are German
We have just come back from a two week holiday in this hotel and any good points about this hotel are completely over shadowed by the major bad point that all the entertainment from morning until night is in German.-
All the activities during the day- all spoken in German
Childrens club- only for German Children (unless your child speaks fluent German they don't quite fit in ) the application form is in German and English speaking children are definately not encouraged to join in.
What young child does not enjoy the Kiddie disco? - All German songs. Lots of interaction from the entertainment team with the children during the disco but all in German. English kids totally excluded.
Other than one night a week the evening Entertainment is all put on by the Entertainment Team and yes you've guessed it is all in German.
Due to considerable complaints the Hotel have said they will try to improve the situation and provide some entertainment for the English guests. They are building an outside amphi theatre which we were told was going to be for the German entertainment and then inside would be for the English guests. Personally I don't think segregation will work.
If you are going on holiday with young children to an all inclusive hotel I believe the entertainment is a very important part of the holiday and we were totally excluded from everything.
Fab time at Sungarden Beach
Just arrived back from this hotel, heres a few of my immediate thoughts as i know people wait for these.
Hotel.... fabulous. It is a german company Atlantica and they have spent £5million on the refurbishments and you can tell. Furninshing and light fittings look great. Landscaping still relatively new in places but will look fantastic when in full flower. The views from the balcony when you first walk out are stunning. You walk in to reception ground level from road side but its actually 4th floor (hence elevated position) and its great. Restaurant and pool down on level 1. Then the garden areas where more sunbeds are, are terraced so anyone struggling with walking might find this a real problem. We did find it hard to get a sunbed some days and had to go further down to the beach which it outside The Grecian Sands Hotel and you have to pay for them there. The sea down there is lovely and clear and very warm, i wasnt expecting to be able to swim in it this early (bit of a wuss with cold water!!). Lots of water sports again outside Grecian Sands.
Hotel rooms.....clean and well look ed after, again all new stuff. Small bathroom and balcony. We had a family room with sliding doors partitioning off, but found only enough storage space for two so find kids live out of suitcase. If you can afford to upgrade to one of the rooms with the large balconies on level 3 i would say do it they look great and their views the best.
Food..... always hot, plenty of it, plenty to choose from. I would find it hard if someone complained about the food because we enjoyed it.
Entertainment..... as i said before this is a german based hotel, we arrived back from a week last night and all last week and there were a lot of germans there. In First Choice brochure they state there is daily/nightly entertainment they dont tell you its german.
Kids club.... great of your kids speak german, again only run by Tui reps not english reps. They speak english but all the kids in the club were german. Our rep in introduction meeting told other guests there kids couldnt go because it was for german children. A few complaints there brewing you can tell. Our kids were more than happy in the pool, but they are 12 and 15 so we wouldnt have used clubs anyway.
Excursions.... we did the waterpark one day and this was great fun, looks a little tired and ready for a lick of paint but fantastic day out. Also did Jeep Safari up to the Troodos Mountains. Brilliant. Tour guides give you loads of info about Cyprus and its history, take you off-roading (bit hairy at times which kids loved, mum squealed), camel riding and more.
Weather.... fantastic, up in the 90's.
Tip.... Larnaca Airport is the worst cattle market i have seen wherever i have travelled too. There was a fight going through passports and scanning which un-nerved me when there are soldiers with guns around. Told by reps there it is like that all the time. We paid £25CYP each to go VIP, which puts you though the express check-in and then on to the VIP lounge where you will find it quite, plenty of nice seating, internet access, free food and drink unitl you are ready to board. We sorted that out with the rep during our into meeting. You need to be tidily dressed to go in there for obvious reasons, no bermuda shorts etc!
Happy holidays everyone... any questions, fire away.
TripAdvisor Reviews Atlantica Club Sungarden Hotel Ayia Napa
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