The Suncliff Hotel
How has this hotel rated in the past?
Historical Traveler Reviews The Suncliff Hotel Bournemouth
Pretty decent hotel ignore other bad reviews great Food!
Please ignore other bad reviews about this hotel.
Me, my wife and our two kids went to stay in this hotel in the summer. It looked nice from the outside, and had a pleasant reception hall and had a nice airy feel to it. The staff were very pleasant in showing us to our room. Ok, our room was a bit old fashioned and the bathroom was pink but it was clean and cosy.
Ok, the only complaint I had was that the beds we had were quite hard and we often had trouble getting to sleep. But the food was great in the morning at breakfast and we were never rushed out by any time.
The leisure ficillities were great as well, the swimming pool was brilliant and the changin rooms were clean. The other facillities we used were the full size snooker table which we played on every night it was great! There was also a disco dance floor in the bar area but we never went in there, but although people sang and danced you couldn't hear them from our room.
Overall, this was a great hotel for our money, a satisfactory room, a brilliant swimming pool, a sizzling snooker table and some great food.
Don,t listen to the bad reviews i reccommend this hotel to anyone who wants to visit the sunny,golden beaches of Bournemouth.
My husband and I returned last week from a very pleasant stay at the Suncliff Hotel, Bournemouth. We found this hotel as it is a sister of the Riviera on the West Cliff, where we visit once a year in June.
Having read some of the reviews on this website, I was a bit sceptical about the stay but because it was already booked, we continued with the reservation. And I must say that I am pleased that we did!
As mentioned in some of the earlier reviews, yes there was some noise in the hotel with doors slamming and people chatting in the corridors, but isn't this relatively normal for a hotel of this age and with the number of people passing through?
Our room was a standard double and we didn't opt for the sea view. Whilst not being the largest of rooms by any stretch of the imagination, the room was impeccably clean and the bathroom looked like it had only recently been put in. For a standard room in a 3 star hotel I was reasonably happy with it. Even the positioning of the room next to the Fire Exit didn't both us.
The hotel itself looks like it was furnished about 20 years ago, which makes it look somewhat dated. That said, it was still very clean and comfortable and I have certainly stayed in plenty of more "old fashioned" hotels than this one.
The food in the restaurant was very good. There was plenty of choice, the restuarant staff were polite and the food was delivered very quickly. No complaints about the restaurant whatsoever.
We didn't venture into the pool area but from appearances it looked very nice. Its not as big as appears on the website (I think somebody else mentioned this in an earlier review) but it looks clean and inviting.
All in all then, a very pleasant stay, and considering that the hotel only charges £70 for dinner, bed and breakfast I think it represents excellent value. There are of course better hotels in the area, but not for this price. The Riviera is marginally better in terms of accommodation (room sizes) but the Suncliff wins hands down for superior food, cleanliness, location, and a lower population of people over age 75!
I will definitely be returning to the Suncliff in the future.
Was enjoyable but some problems
On arrival at Suncliff hotel, first impressions were that the hotel looked nice from the outside. We went in and the young receptionist did not look very presentable and was abit rude. We got there 10 minutes early and instead of saying please take a seat over there she basically said go away and come back in 10 minutes! we were abit shocked!
we got the key and we had to find our own room. we found hard troubles getting the key to turn, we had to ask for the spare one but that was not much better.
the room was nice, had everything we needed and the bathroom and bedding etc was clean.
Dinner the following night was lovely, also breakfast was tasty with plenty of choice. the swimming pool was nice, was smaller than it looked on the picture.
overall the stay was pleasant and enjoyable.
Enjoyable Stay At The Suncliff
My friend and I thoroughly enjoyed our short stay at the Suncliff early in July 2005. The staff were very pleasant and responsive. We thought the food was first class and the dining facilities very good. We were a little surprised that our twin-bedded room had the beds together, but this did not detract from our use of the room. The en-suite shower room appeared to be newly refurbished. We had a rear room on the ground floor with a view of the fire escape and the yard, but were not troubled by any undue noise. Although we were unable to find time to use the swimming pool, we thought it looked very nice and enticing. All-in-all, a very enjoyable stay.
For convenience for visiting my family and having stayed at its sister hotel the Riveira for our Honeymoon, we decided to spend our 20th Wedding Anniversary at this place.
The room was decorated in a reasonable way, the bathroom was basic but all worked.
The soundproofing wasn't too good and I do find it a problem in most hotels with slamming doors, people talking in the halls outside the room and loud TVs.
The verandah was in need of a paint and refresh and there was water on the rotting wooden base. Not very romantic but the view was outstanding - we had a sea view room.
The food was good for the price, it is a huge restaurant - I don't like the growing trend of non-English speaking staff in catering establishments - it is very stressful making an order, even if they are pleasant - which they were.
The reception staff were average - one or two stood out as being welcoming but some weren't worthy of their post.
On the whole good for convenience but I have stayed in better.
On arriving at the hotel the staff were very friendly and helpful.
Our initial impression of our room was that it looked rather old fashioned and in need of redecorating. We had a view of the sea, even though our room was at the side of the building and not the front, so we weren't totally disappointed. The room proved to be very comfortable, with tea making facilities and a comfy bed. The television services were basic e.g. BBC and ITV, hotel radio. The bathroom was ample for our short break, with the shower being quite efficient. During our stay a decorator was refurbishing a nearby bedroom and he assured us that other rooms would be receiving the same treatment!
We were staying on a bed and breakfast basis so can't say what the evening meals were like. Our breakfasts were very nice, better on the second morning than the first. The waitresses in the restaurant could have been a bit more friendly - they were rather nonchalant at times.
We really enjoyed using the indoor swimming pool. We would have a swim at 7.30 am before breakfast. The jacuzzi was excellent too. The changing facilities were nice and clean. We tried the gym equipment and were a bit disappointed in that some of the machines were out of order. Nevertheless this didn't spoil our stay at the hotel.
The hotel is situated in an ideal position overlooking the sea. We didn't use our car during the two days we stayed there as it was a very pleasant walk down to the town centre.
Good 3* hotel
Stayed for 2 nights and i found the hotel to be quite good, went down to the swimming pool which was quite nice as it has no one in there and it was quite refreshing. The actual room was quite good i thought clean and tidy and got cleaned each day.
The only negative point was that you had to be out by 10:30 and i felt a little rushed to be out bu otherwise i was happy with the stay and would go back there again.
More like Faulty Towers .....
....... than a 3 star hotel. We were looking forward to a well earned rest and booked a long weekend in this hotel. The disappointment began after checking in and getting to our room. It was situated below the fire escape so the view from the window was very restricted with hardly any daylight. We were offered an alternative but on inspection decided against moving - the bathroom was like something from the 1960's!! So we decided to stay put - after unpacking we were aware of a dripping sound which turned out to be water from the room above. Back to reception for yet another move. This time we were on the fourth floor (which was not availabe when we first requested a room change). Great, we thought, we had a window we could see out of.
We decided to eat in the hotel's restaurant that night - the food was quite good, staff were attentive and all was well..... until the disco began upstairs. The restaurant is situated below the dance floor and there were quite a few children in the hotel who were obviously not under parental control. The noise of them running around the dance floor meant we could not wait to finish our meal and leave. But the best was yet to come...
After a few drinks in the lounge area upstairs - which was comfortable and roomy with very pleasant staff - we decided to have an early night. We went back to our rooms and looked forward to a good night's sleep. What an experience! The bed was so hard we would have been better off sleeping on the floor - at least there was underlay beneath the carpet. Instead of waking refreshed we woke up tired, sore and aching with the thought that we had another night to endure.
Still, trying to be positive, we thought we'd check out the pool - the photographs looked good. No smelly vision on photographs!! I could not get to the pool due to the terrible smell on the stairway leading down to it.
Then came breakfast - very mediocre, mass produced, cooked well in advance of the orders (the plate was hotter than the food!). We then watched one of the waiters pour all the leftovers from various coffee pots into one pot which was then served to the diners.
Had we been booked for more than two nights I would not have stayed in this hotel. The only positive thing was the staff. They were very friendly and helpful.
If anyone is considering booking this hotel I recommend that you take earplugs, sleeping bag and a picnic! It certainly does not warrant its three star rating except for location and the staff. PUblic areas were OK but this hotel needs complete refurbishment of their bedrooms and sound insulation.
I wouldn't bother.....
Two nights in a double room, booked online kept fingers crossed but wound up disappointed.The room was basic with squeaking floorboards, awful bed with worse pillows and stained sheets. Both nights were long and uncomfortable and we went home tired and aching. The en-suite had a mixer shower that delivered water from both shower head and taps regardless of where you actually wanted it to come from. The rooms have poor sound insulation and you have to have the tv on late at night or you get to listen to next door's channel. Lot's of noise throughout the night, door's slam and the floors squeak in the hallways. Friends of ours asked to change rooms on arrival as their room was worse than ours but they were told the only available alternative was a room that turned out to be, in their words..."disgusting". After returning to their original room they found water leaking through the ceiling onto the bed. They were then given another room that had suddenly become available on the fourth floor. Their upgraded room was no better than the original and they suffered the same problems as us with the bed and noisy floorboards.
We ate at the restaurant on the first night, situated downstairs below the wooden dancefloor where parents allow their children to run up and down. Every step resounds into the dining room below and the staff seem oblivious. Breakfast was included in the price and it was no better than ok. If it were a cafe, i wouldn't go there again.
They offer leisure facilities but after braving the stale smells that hang around down there and looking around we decided against it. It looked like it could do with a decent clean.
On the plus side, the majority of the staff were friendly and helpful.
I would give this hotel a one/two star rating and i would not stay there again. People paying what this hotel charges deserve a better standard than is currently offered.
We stayed at this hotel during Feb half-term for 2 nights. We had a family room for 2 adults and 2 children which was a good size. Tea and coffee facilties were provided and replenished on demand but I thought having a kettle on a shelf above the bed was a strange and dangerous idea. The leisure facilities were ok although the swimming pool could have been a bit warmer.... The food was a much better standard than we'd expected-more like a 4* which was a nice surprise. The children really enjoyed the evening entertainment which was a disco on the first night and a singer on the second. Overall, we had an enjoyable stay.
TripAdvisor Reviews The Suncliff Hotel Bournemouth
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