Two Thumbs Down!

We go to Las Vegas at least twice a year and stay at various hotels. I will never, I say never stay at the Strastophere Hotel/Casino ever again. The customer service is HORRIBLE. Our reservations were messed up when we arrived. I asked the Check-In staff at the front desk if they could help us. They all acted like I was bothering them and NO they did not help us. So on a Thanksgivining holiday weekend, no vacancies anywhere we were stuck with no reservations. No Staff wanted to help us and we were passed around from staff to staff like a hot potatoe.

We found another hotel at the last minute, thank goodness and were treated like customers should be treated with RESPECT and appreciation!

So don't believe the Travel Channel, when they do their hotel reviews, nice, accomodating, cheap and voted number one for more bang for the buck! I would rather pay the extra buck!

I think it so dear, The Stratosphere

I took my wife for her first trip to las Vagas. By chance we got "The Stratosphere" I was impresed with our room upgrade. the friendly Bartenders,pouring big complementery Margarettas, plenty of parking and I won 1000 dollar jackpot. My son and I are going soon. He is 21 now. Inexpensive and on the ball My favorate place to go. The Stratosphere David O'Reilly

Great deal for the money...

My boyfriend and I stayed at the Stratosphere hotel/casino and had no problems at all. We stayed in the newer tower, A MUST, which had a jacuzzi tub in the bathroom that was huge... The room was modern, very nice, not too small either, with a view of the pool and strip. Yeah, this hotel as the end of the strip, and paying the taxi's to drive you back and forth can be quite costly, but if your looking for a nice room, good value, but nothing too costly... great place to stay...

You can"t ask for much more......

for the price the stratosphere can"t be beat. We visit Vegas twice a year and have stayed at several strip and downtown locations. The rooms at the Stratosphere have always been clean and the staff friendly and helpfull, If its glitz your looking for look elsewhere but how much time do you spend in your room or even the hotel?

Nice, Clean Place

My husband and I stayed @ the Strat. Memorial Day weekend. We got a great deal via mail. 3 nights for $35!! We couldn't pass it up. Even booking airfare separate, the whole package, including a car was well under $300 per person. Not bad for a holiday weekend!

The first room we checked into had stains on the carpet and I wanted to switch. The front desk was very courteous and reassigned us. The next room was perfect and adequate and VERY CLEAN.

Casin was great. Buffet was clean and delicious! Everything @ the Strat is reasonable and clean. Nice clientele. Not stuffy either. Go to Bellagio or Mandalay for that kind of attitude!

Everyone has there own experience. We are very pleased and are coming back again this September.

Nice place, good casino, good buffet, courteous staff!

Choose another Hotel/Casino, or you will be sorry

I just came back from a trip to Vegas, we stayed at the Stratosphere. Words cannot describe the visit, it was horrible, everything from the rooms to the way the staff treats you. My husband and I have gone to Vegas 5 times throughout our 20 year marriage. You would be alot better off staying at a Motel 6. There must not be ANY insulation of any kind in the rooms because you can hear everything in the halls and rooms next door. If you have a problem, dont plan on anyone listening to you. We had our room upgraded in order to have a sauna type tub, the water pressure was so low, it took 3 hours to fill it up, and the management does not care. It would take forever to write out all of our problems. Just beleive me, the place is a hole. Go ahead and wait in the lines to go up the tower, its pretty, but not worth the hassle of getting there. The roller-coaster just goes round and round, yee ha!

USE YOUR MONEY ELSEWHERE!

Not Bad!

I just returned from Las Vegas, and I stayed at the Stratosphere with 3 of my friends for the memorial day weekend. After reading all the reviews before I went, I was half-expecting to find the place in shambles.

My expectations of filth were replaced with a very enjoyable experience. The casino was nice, and clean, it was a decent place. The hotel was decent and acceptable.

If you are looking for grandeur and over-the-top decorating...go someplace else, but if you want a nice, clean room...stay at the Strat. It was a lot of fun, and definitely appeals to a younger crowd.

Top Of The World

We visited the Stratosphere at Christmas to get married, we didnt want the typical Las Vegas style wedding, and we liked the idea of the top of the tower wedding.

The hotel was basic but the room was a good size and was very clean, the facilities were average and the staff not very helpful.The entertainment was also average and the "show" is pretty awful.

If you plan to walk along the strip, this is not the hotel to choose, it is a fair walk and the bus service takes forever to fight its way through the traffic. The tower has a brilliant view and that is worth visiting on its own, the price of the hotel is its main advantage, if you are looking for luxury then look elesewhere.

Great value

My friends and I went out to Vegas for a 21st birthday get together at the Strat. First of all it's cheap rates are the lowest in town and location isn't that bad if you know your ways around, have a car, and without taking a taxi everywhere. The rooms are big enough for 4 adults and we had an awesome view of Mt. Charleston out our window, which wouldnt have mattered much cause we didnt go there to sit and look out the window. If you want a room with a view of disneyland go stay at the 500 a night type places down, well you know where. Anyway, we lost our butts at the tables but the casino is very large and well laid out. Cocktail waitresses make good rounds to the tables, and the drinks where the best of all the places we went. Crazy Armadillo had the most entertaining bartenders in town and was a great place to lay low, and have a drink after a night a losing at cards. Buffet was okay, nothing great, and the tower itself had amazing views. It was too windy for the rides, but people, it's the desert the wind blows there everyday. The 4 dollars for the pass to the top was well worth it, hit it up at sunset, its amazing! Check in was a breeze as was check out but the key is timing! If you try to check in anywhere right at the prime of the day, well of course there will be a line, I don't care what place you stay at. I have nothing but good things to say about the joint other than the walls being quite thin in the room, but even that was only a problem once because we used the room for sleep and shower which equals about 5 hours a day. Save your money with a room here, research before you go about shuttle service and CTA, and enjoy.

Good Price... What a dump!

Wanted to stay close to downtown, and Strat seemed like the right price ($60 on wkend), Looked at rooms before we stayed, good thing, Its a dump.... Stayed at Fitzgeralds for $28 p/nt and room was great!