The Strathcona Hotel
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How has this hotel rated in the past?
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- Room service
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Historical Traveler Reviews The Strathcona Hotel Toronto
Toronto's best kept secret
A well-run, affordable hotel right in the heart of downtown Toronto. Would stay there again in a heartbeat!
Loved the Strathcona
When travelling, I try to stay at 'name' hotels like Best Western or whatever, but I decided on The Strathcona Hotel because of the location and because when I called the hotel directly for some more information, the staff seemed eager to please. It was one of the better decisions I've made in a long time. Aside from their fantastic location, I found the hotel to be clean and the staff to be very friendly. I almost didn't want to leave. Rest assured, on my next trip to Toronto, I know I'll be returning. Keep up the great work!!
Good for business
I regularly travel to Toronto for business, and I have found this hotel to be a hidden gem.
The corporate rooms are very clean and are a decent size, with an additional line for internet access (which is always a plus). Good closet space, with an iron and ironing board. The room that I usually stay in has a fantastic renovated bathroom with a nifty japanese-style sink.
The staff are polcite and are prompt in delivering faxes. The rooms have voicemail. When I am in Toronto for business, I really can't ask for more.
Close to the business district, the entertainment district and shopping. Within walking distance of the convention centre and the Path. Handy location, so I can pop back to the hotel to freshen up between business meetings and dinner. Fantastic restaurants within a couple of blocks.
I have stayed in hotels all over the world, and I have to say that I have always found the Strathcona to be a great value for the money. I've read some of the reviews that say that the rooms are small - those people should try staying in a comparably-priced hotel in New York sometime....
I have often travelled to Toronto for weekend getaways and I have usyally stayed at The Sheraton or the Holiday Inn on King. One trip to Toronto I was forced to stay at another hotel, the Strathcona.
Now the rooms were not the biggest, howeve the vaule was great! We stayed in a King size room and the room was very comparable to the other hotes at HALF THE COST!
It's a little more no frills - no bellman, but its a clean hotel and the staff were very friendly. A smaller hotel allows for a more personal touch and everyone from the dining staff to the front desk knew me by name.
Its a nice feeling.
THE ROOMS ARE TERRIBLY SMALL like the towels. The "bath" towels are "hand towel" size. I couldn't event wrap it completely around me. If you want to stay in a cupboard and have no bathroom counterspace..stay here. The door just scrapes the sink to the bath room. You cannot walk around beds. It is so tight that if you put a lump of coal in there with you in one hour you would have a diamond!
AND just because I booked the rooms on my credit card doesn't mean it has to be PAID on that one. Apparently, these guys looked me straight in the eyes and told me it was being charged to my associated (who went through great pains checking in a day before me to make sure he was going to pay mine and his rooms. My associate made sure they were going to charge his card AND after I told the staff (when I checked out) which card to be charged (by my associate staying at the hotel) they said "yes, they see that his card will be charged. I receive no receipt of my credit card being charged. Well, apparently they charged my card. NICE!!! I will never stay here again. The rooms at Niagara Falls are nicer and BIGGER!
Don't forget to enjoy the mildew on the grout in this supposedly renovated hotel!!! They should've put more money into knocking down walls for space that anything else.
Value for money
I found this hotel to be ideally situated for my short stay in Toronto. It was within comfortable walking distance of the harbour area and downtown shopping/entertainment districts.
Staff were efficient and helpful with an excellent knowledge of the immediate area which was extremely useful for the unfamiliar tourist.
The room was small and although it had a window recieved very little daylight. It also faced into other rooms and at times did not feel very private. However the room was clean and functional with location more than making up for short-comings.
The reatuarant although busy provided excellent service and value for money. Staff in the restaurant were particularly approachable.
The Strathcona was a value for money hotel I would not hestitate to return to.
Front staff very helpful
I just phoned the front desk at the Strathcona to change a reservation and could not have received more courteous service. They provided for all my wants.
I have stayed there in the past and been more than pleased with their service.
I stayed at the Strathcona Hotel this past Friday and I was amazed at the rudeness of the front desk staff. They were rude upon check in( I was willing to let this go as an anomoly) but they were also rude upon check-out. I noticed this not only with myself but other guests. I even confronted the check out person and let them know that I thought they were rude. Her excuse" we're very busy". Imagine that, a hotel in downtown Toronto that was busy. I guess that means that all other front desk staff at these hotels are also rude. I think not!
The only good thing is the location. The staff we met were friendly, although earlier email correspondence had been curt. The rooms are tiny (you can't walk past the end of the bed if the wardrobe door is open), though clean (apart from mouldy grout on the bathroom tiles). We "treated" ourselves to a Corporte King and booked months in advance. The room was at the back of the hotel, facing into a dark "well". The view was of (and into) the rooms opposite. Little daylight entered, so it was claustrophic. As one had to have lights on all the time, there was no privacy unless the curtains were drawn (who wants that in the middle of the day?!). After two days we were were moved to a Corporate Queen at the front of the hotel. Brighter, with nice view of the city. The basement bar was grim. We would not stay here again. The transport system is so good (fast and cheap) that we'd choose a hotel further along the subway line.
Bad service and rude staff!
I stayed at the Strathcona in August 2000.
I had arrived at 12am after a very long flight from Australia, 24hrs travelling.
The booking at my original hotel had been moved to the Strathcona without them notifying me.
When I arrived, the staff were very rude and unhelpful. Upon entering my room, I found that my room had a single bed instead of a double bed, so I called the front desk and I was told that I should be grateful because this room is much cheaper than they would usually charge!
The rooms are very small and dark but they are clean and the bathroom was okay.
Anyhow, the next day when I checked out the staff were reasonably polite but I still wouldn't stay there again.