Sterling Inn & Spa
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How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Free High-Speed Internet
- Room service
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Historical Traveler Reviews Sterling Inn & Spa Niagara Falls
The Oasis You Never Want To Leave!
The week had been getting and my partner and I were both
feeling the need to get away. Whilst searching online for our
weekend getaway over the weekend, we stumbled upon this new
hotel in the list amongst many other popular ones. We wanted
to stay in a place that was romantic and comfortable which
meant we didn't care too much about a view of the falls--afterall,
seeing it in person is a far better experience than just looking at
it from another angle.
If you still want to see it from a higher
angle, I suggest you purchase the package deal from one of
those stalls (you'll find many around the falls and on Clifton Hill)
which includes the SkyWheel which is like a ferris wheel but has
enclosed capsules and you can see both the American and
Canadian Horseshoe Falls from atop the hill. The package
also inclusdes the Butterfly conservatory (which is great on a
cold day because it feels like a tropical paradise inside), The
Niagara Aviary (which is also heated because of all the tropical
birds) and Journey Behind The Falls (in which you can see the
falls from a lower angle and get a feel for how powerful they
really are). All of this for $30 each for adults. All of this is within
walking distance from the Sterling Inn as Clifton Hill is just
around the corner...the only thing you'll have to drive to is the
Butterfly conservatory. In the winter season there is no bus to
take you there...so you'll have to drive.
The Sterling Inn & Spa....what can I say except for "FREAKING
We stayed in room 221. Looking at the fire escape map on the
back of the door, it looked like we had one of the two biggest
rooms on the upper floor! And BIG it was....it was absolutely
HUGE! I could have brought my family and we all could have
slept in there comfortably (if there were extra beds!) .
You walk into a space which resembles a living room/entrance
way. It has a full length mirror framed in dark wood. There is also
a queen-sized red comfy modern-looking sofa, a round coffee
table and a flat screen tv on the wall. The floors, I think, are dark
walnut wood--not too sure, but they were a chocolatey brown
colour and were laid out flat--they did a fine job on the floors.
As you walk through the living room/entrance, there is a step
down into what I called the 'service space'. On the right was a bar
fridge with freezer, bar sink, coffee maker, tall 'contemporary'
glasses for drinking water, water (to pay for) and cupboards
which housed a heating system and probably the alcohol which
you would probably need access to with a key (I think!). There
was also a really nice closet which had been stocked with two
bathrooms, 2 extra pillows, a medium sized ironing board, a
Sunbeam iron (which my partner loved!!!), wooden hangers for
both coats and pants.
The left side had a door which opened up
to the very modern bathroom. The tiles felt warm on your feet.
The toilet was a Kohler, and even the toilet paper stand was nice
and you could see that there was much care taken into the
folding of the toilet paper end on the stand! Nice Touch! The
space in the bathroom was roomy...enough for a couple to walk
around comfortably without bumping into each other. The sink
was a molded glass top with space under it to leave some of
your toiletries. There were lots of fluffy white towels in all three
sizes stacked on the chocolate brown sink cupboard underneath,
which housed extra toilet paper and a Conair hairdryer with a
diffuser (worked really well!). There was bath products on the
modern wall shelf which were made by Bath & Body! The shower
was ONE of the best features we loved about the room. It was
big enough to fit 4 people, had slate tiles and 3 body jets on the
wall and a fantastic rain showerhead and glass doors.
As you walk out of the bathroom and turn left, step up out of the
lowered floor into the GIGANTIC bedroom! There were two large
windows with dark wooden slatted blinds and thick beige panels
on each to the sides of them. There was a comfortable writing
desk and chair (all modern of course) with a contemporary light
fixture. The fireplace looked amazing and on top of it sat another
large flat screen tv. We couldn't get the fireplace working because
we kept our room rather warm. On the corner of the wall hugging
the bathroom on the left hand side was a huge jacuzzi! Wow! It
was great....I'm not a huge fan of jacuzzi jets, but it fit the two of
us comfortably along with a view of the tv. The only thing that was
a bit scary (I didn't expect it at all)...was when the jacuzzi turned
it self on to clean itself after we were done with it! Happened
about 15minutes later!
The BED....Oh how I didn't want to leave! It was a king sized
bed which seemed bigger than other king sized beds my
partner and I have slept in. It had a pillow top layer which added
to the comfort of the bed which was slightly hard but we liked
that! All of the linens were crisp and clean. The pillows were perfect. The weight of the duvet was simply amazing and the
extra accent pillows were nice too! I could have spent my entire
weekend in that bed and I would have been happy. Trust me,
your partner and you will feel like royalty in this bed. (There's a
leather bench on the end of the bed too).
Free breakfasts at most hotels are usually cheap and not
really healthy! With this one, it arrives at the time you say you
want it on a large wooden tray. You'll have choices for what
you want along with a platter you share with your partner. There
were three choices. We chose the European (2 croissants,
slices of swiss cheese, ham, and something else, and a bowl
of fresh fruit!) You can also choose one carafe of tea, coffee and
something else! And your choice of juice each: orange, apple,
and grapefruit. You'll get heaps of cream, sugar, sweeters and
whipped butter. All of this set really elegantly....and FREE with
your stay! Just make sure you leave your card out on your door
I know it seems like I've written an essay...but this has to be one
of the best places I've stayed at in a long time for what we paid
for it...approx $200 for one night! I'm sure its going to go up in
price soon....which will still be worth it considering the other
hotels in the area and amount of space and all the goodies in
this place! This is definately somewhere we'd stay again!
My husband and I decided to check out the Sterling Inn based on Tripadvisor so I wanted to write a review for others. To start off with- a little about us- We are both 27, we live in the Buffalo area and we wanted to get away for a night. We've both been to Niagara Falls probably 30 or 40 times before and stayed overnight in many of the area hotels- everything from the Travelodge to the Sheraton and Hilton. We've had rooms with a falls view many times and this time we wanted something a bit different. Something more romantic, less kids, less busy.
Check in- went smoothly, we got the room we had reserved and the staff
was very cordial- they even offered to carry our bags to our room for us.
Location- the location is a great one. We were able to get to Boston Pizza which is ½ way down Clifton Hill (one of the main tourist areas)
in 5-10 minutes. It was maybe a 2-3 block walk. The hotel is enough off the beaten path to be out of the "bright light vegas feel" but close enough to be able to walk to everything.
Lobby- from the moment you walk in you realize this place is unique. There are no standard drab carpeting and boring light fixtures. The floor looks something like slate- and might very well be slate. The entire place is painted in nice earth tones and feels very relaxed and spa like.
Room- where do I begin?! First off, our room was not square like most rooms. When you walk in you are in a hallway like area but it's not a boring straight hallway- it's got shape to it, plus it has exposed brick which I really like. Secondly- something I absolutely LOVED but have never experienced before at another hotel- the floors are hardwood! NO carpeting! It made the place look phenomenal.
On the right is a "bar area"...they have a small fridge/freezer, fun tall glasses for water and such and a bar sink. Heading into the bedroom area you see 2 very contemporary comfy chairs, a small table, a painting on the wall and the king size bed. The linens on the bed are just wonderful. I could have stayed in bed all day. Looking up at the ceiling, you see wood beaming and you notice that it's a loft type
ceiling, further adding to the character of the place. In front of the
bed is a flat screen tv and a fireplace. The fireplace doesn't give off a ton of heat but it adds to the ambiance.
The lighting is also something I haven't experienced. Most of the lighting is recessed lighting and there are lots of options for which to have on, which to turn off. Plus, they use floor lamps and really neat contemporary lamps on the bedstands. All the lighting is soft and gives the room a romantic feel. The walls are a taupe oatmeal type
of color but it's not like the standard color you see in hotels, there's something nicer about it. The area with the tv and the fireplace is painted (or wallpapered maybe, it had texture to it) a great deep reddish/burnt orangish color which makes it pop in the room. The room has varied textures which adds to the warmth of the room- the curtains are weaved and they match the duvet cover on the bed, and yes, I said duvet b/c they were duvets not just the standard thin bedspread here.
Heating- no icky box heaters here to turn on and off that make noise. The heat is set up just like your heat at home. A control box that can
be set to 68, 69,70 or whatever you want.
The bathroom....a shower will never be the same again...the showers are HUGE-you can fit 2 people in them with LOTS of room to spare. They are also tiled in a grayish brownish tone. The tiles are the large ones, and the grout is not white, not like the ones you see in old bathrooms- really upscale. The shower also has a rain showerhead and 3 body sprays that can be adjusted for pressure, temperature and direction. Our room had a steam option too in the shower. Some rooms in the hotel have just the rain showerhead, body sprays, no steam, but they have a HUGE Jacuzzi tub in them instead of the steam shower. We were so impressed with our stay that we asked to see another room that had a Jacuzzi, and they are large enough to fit a party! LOL! I hate going to hotels that "say" they have 2 person or "oversized" Jacuzzi tubs only to find that they fit 1 person comfortably and the other person has to contort like a sardine to fit! Not here- plenty of room. The sink was all glass, and it wasn't like the flat glass with the bowl like thing on it, it was all molded glass- it's kinda odd to explain but really neat to look at. They also had a full length mirror in the hallway of our room, which is great for us women who want a full view of things.
Breakfast- breakfast is included in the price of your room. When you arrive, you will see a card in your room regarding your order. You can choose:
Coffee, decaf, hot tea
Pick 1 per person:
Apple juice, orange juice and some other juice that I can't remember.
Then there are 3 "platters" to choose from, and you can choose 1 for each of you to split. They had an option with scones and some other pastry type thing, an option with granola and yogurt/fruit and an option with cheese/meats/croissants. We chose the one with the cheese/
meats/croissants. You pick your time for it to be delivered and you get it just like room service only it's included. We received 1 big pot of hot tea, tons of sugar, cream, butter, 2 croissants, a fruit bowl with all kinds of cut up fruit, 2 slices of swiss, salami, and maple ham, along with 1 OJ and 1 apple juice, delivered promptly on time. It was a great start for our day and once again, something that I hadn't ever experienced before. Certainly hotels include a continental breakfast in the lobby for free, but no hotel that I have stayed at has ever included a breakfast delivered for free. Such a nice touch.
The thing about this place is that it's ALL about the nice touches- the things they didn't have to do. For instance, your closet will have
2 robes in it, the bathroom doesn't just have "no name" shampoo- it's all Bath & Body works stuff, right down to the warm vanilla sugar bar soap for your hands, the bed didn't just have 4 down pillows on it, it had nice accent pillows too like you would see in a "perfect bedroom" in a magazine. The chairs also had accent pillows to tie them
into the rest of the room. The room phone is a cordless phone, not the
old fashioned phones like at other hotels.
My husband and I have stayed at the Ritz, Fairmont Hotels, and a variety of other 5 star hotels before. We have never had such glowing things to say about them as we have this location. Certainly there are things it is lacking, there is no requisite slide for the kiddies to play on at the pool, in fact there is NO pool, there is no public hot tub, there is no workout room that I noticed. Yet, for those of us that happen to love what the falls can offer but don't necessarily want to be in a place covered with 5 year olds and families, the above
things are plusses actually! The hotel was very quiet. All couples that we saw, no rowdy parties like at the local lower end hotels, which we saw on our walk to the casino, and no children that we saw. It reminds me of a piece of Niagara on the Lake, without having to be so far from the falls/casinos.
They do have a spa, and the restaurant has been getting rave reviews. We will certainly be back and I highly suggest this hotel to others that want to feel like royalty for a night without spending $300 on a room at the higher end hotels in the area. Unfortunately, with all the great reviews this place is likely to get, it probably won't be long before the room rates do skyrocket to over 200 a night and while I wish they wouldn't, to be honest, this place deserves it. We paid 129 in total with all taxes for a Friday night and I felt like we robbed them. Just Phenomenal!
Diamond in the rough
We booked at the neighboring Days Inn & Suites and upon check in were offered to "upgrade" to a new 4-Star Hotel run by the same owners called The Sterling Inn & Spa. We were originally skeptical but were glad we took the offer.
The room was beautifully appointed; wood floors, very comfortable bed, lots of room and an exceptional bathroom with a HUGE steam shower. The caliber of the room was definitely 4-star by any measure and considering they honored the same rate as the Days Inn, it was a virtual steal!
Upon check in we were given a $25 coupon for the in-house restaurant and decided to make use of it. The restaurant had been open only two weeks at the time of our arrival and considering so, it turned out an excellent meal. The wine list was also good, especially if you like VQA wines, since that it is what comprises it in total.
We did not use the in-house spa, but it was appealing and attractive.
Be sure to order the complimentary continental breakfast to your room, as you will not receive it otherwise!
Overall, an excellent hotel trying to build a reputation - Make sure you try it before they start charging the rates they deserve!
We booked our weekend with Days Inn (King bed, jacuzzi suite) and when we got there they told us that they were going to upgrade us to one of their new hotels just down the street (Sterling Inn, 2 minute walk). They showed us pictures and it looked very nice but I was a little skeptical. We agreed and made our way to the other hotel. Check in went fine and the lady told us that we would be paying the same price as the Days Inn as well as getting a complimentary breakfast delivered to our room. We walked into our room and our jaws dropped to the floor. The place was beautiful!!! Hardwood floors, fireplace, flat screen tv, huge jacuzzi, huge glass door shower, leather couch, two leather chairs, huge king size four poster bed, two bath robes...it was amazing!! The rates I'm sure are going to be higher than the Days Inn but I would definitely look into staying here again and would recommend it to anyone!!
Clásico y auténtico, sin duda volveré
Me alojé en el Sterling Inn y Spa el 29 de octubre. Las habitaciones son espaciosas, modernas y bien decoradas. Me encantó el baño de vapor y la chimenea. El personal era muy agradable y servicial. No tenía servicio de habitaciones pero el personal del restaurante del hotel, el AG, eran tan agradables que nos traían la comida a nuestra habitación. ¡La comida era deliciosa! Aunque decidas alojarte en otro sitio en la zona de las cataratas del Niágara, no dejes de cenar en el restaurante AG. Sin duda volveré a alojarme aquí. Aunque no tiene vistas a las cataratas, el hotel está cerca de las atracciones y vas a ver las cataratas de todos modos.
Classy and unique, will certainly return
Stayed at the Sterling Inn and Spa on 10/29. The rooms are spacious, modern and beautifully decorated. Loved the steam shower and the fireplace. The staff was very friendly and accommodating. They did not have room service but the staff at the hotel restaurant, AG, were nice enough to bring food up to our room. The food was delicious! Even if you decide to stay somewhere else in Niagara Falls, definately dine at AG restaurant. I will certainly stay there again. Although they do not have a view of the falls, the hotel is close to attractions and you will see the falls anyway.
We got to Niagara Falls and had a reservation with Days Inn. Somehow our reservation got screwed up and we wanted some type of discount or compensation. Days Inn gave us an upgrade to a new affiliated hotel in the area. We said that we will see the hotel first then let them know which hotel we will be staying at. Imagine our surprise when we opened the door and saw beautiful hardwood flooring through out and plasma tv's!!!! All for the price of what our stay would have been at Days Inn ($70 tax included). We knew we got the best discount ever. Our stay was one of the best so far, at Niagara Falls. We also got breakfast in bed; which is included. I highly recommend this gorgeous hotel.
Un hotel maravilloso
Llegamos a las cataratas del Niágara y teníamos una reserva con el Days Inn. De alguna manera nuestra reserva se fastidió y queríamos una especie de descuento o compensación. El Days Inn nos dio una habitación de mejor categoría en el nuevo hotel de la misma cadena en la zona. Dijimos que veríamos el hotel primero y luego les diríamos en qué hotel nos quedábamos. Imagina nuestra sorpresa cuando abrimos la puerta y vimos el precioso suelo de madera por toda la habitación y el televisor de plasma. Todo por el precio que habría costado nuestra estancia en el Days Inn (70 dólares con impuestos incluidos). Sabíamos que nos habían dado un descuento increíble. Nuestra estancia fue una de las mejores que he tenido hasta la fecha en las cataratas del Niágara. También tomamos el desayuno en la cama, que está incluido. Recomiendo encarecidamente este precioso hotel.
got an upgrade from Days Inn and stayed at Sterling Inn.
Great Hotel with a free Breakfast brought to the room.
Will be back for sure. 1min to Clifton Hills Attractions.
Un hotel estupendo
Me concedieron una subida de categoría y pasé del Days Inn a alojarme en el Sterling Inn.
Un hotel estupendo con desayuno gratis servido en la habitación.
Volveré seguro. A 1 minuto de las atracciones de Clifton Hills.
TripAdvisor Reviews Sterling Inn & Spa Niagara Falls
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