Functional but adequate for most tastes

Stayed at Hotel Splendido at the end of September having booked it both on price and proximity to the Central Station. On both of these counts it was good value. The facilities are bog standard, functional but ok for 2/3 nights. It is very good for transport into the centre of Milan and of course for trains to other towns ie we went to Bergamo for 4 euros single which is an amazing deal. Also the bus from Bergamo airport stops at the Central Station so you just have to walk across the road. Be warned however that there are some flakey people hanging around the park outside so take care particularly at night. Good value for what you pay

Enjoyed my stay

Stayed here over Easter 2004 and had a wonderful stay. Staff were friendly and helpful, providing maps and tourist info.

The surrounding area, the large square in front of the main train station, left a bit to be desired and I maybe wouldn't recommend it to single women travellers.

The hotel is within walking distance of the main sights but it's so close to the train and metro station that you don't really need to walk anywhere if you don't want to.

Avoid this hotel

We stayed in this hotel for one night. It was recommended to us by the Central Hotel Reservation Desk in Milan Central Train Station. We were told it was a lovely hotel.

How wrong. It could not be a four star hotel. We booked a room with a double bed. The room had twin beds. The room was shabby and badly needed to be redecorated. The bathroom was not as bad but still needed to be redecorated. The hot tap made a very loud squeaky noise continuosly.

The staff in reception were most unhelpful. When we complained about the room the girl said they could not do anything unless we wanted to pay more money. They could not even give us a room with a double bed. Later when we went to collect our room key we met a man in reception. He threw a piece of paper in front of my husband and told him to sign it. When my husband went to read it he told him it was passport registration and just to sign it.

Breakfast was not very good. Not four star standard.

We will never stay in this hotel again.

Be aware, 4-star is not the same everywhere...

Hotel was fine, had some problems with staff downstairs.

As a same sex couple, we had booked a double bedroom with a double bed.

When we arrived in the hotel, a member of staff downstairs made it clear he wasn't happy with us staying over. "What do we have here??" were the actual words. Instead he gave us a double bedroom with two separated beds put together.

Though satellite TV facilities are advertised, all the channels offered are in Italian language... (only the CNN is available, but quality is too poor to watch it...)

Staff at the restaurant and cleaning staff were really nice. Breakfast was acceptable. Rooms are clean and tidy, although room carpets were worn out.

The hotel is no way near points of interest. They are only accesible by tube or bus. Unless you are ready to walk and walk and keep walking.

The hotel needs some renovation, probably of both, some staff and interiors.

Choose other Starhotels if possible!