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TravelPod Member ReviewsStarhotels Metropole Rome
This hotel was perfectly located within walking distance to the train station. Great breakfast!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Starhotels Metropole Rome
Stayed there for 10 nights over Christmas 2003. Service was excellent.
The facility was above average and they provided assistance in resevations for museums, tours and transportation as well as advice in the local tourist interests.
Rome Is Calling Me Back
The Ancient City and the 7 Hills all in 10 days with side trips to Florence and Assisi all handled by Globus Tours. The tour guide was a plus and I believe on any trip to a foreign country for touring when time is limited. You can read ahead of time.... But Globus was fantastic with explanations of the sights .If there was a negative for the 10days it was using the Star Metropole Hotel. 10days in one hotel is marvelous, if the staff is courteous and leaves the air conditioning on when the rooms are closed all day and temps in the 70's. Many people in our tour had no air the entire time. I was fortunate , after complaints magic the air worked. They control the air not the room thermostat. As far as hotel location great surrounding area just several blocks to the bus or train station multiple churches within walking distance. The interior of the hotel upscale rooms for two are small by navigable.. Front desk is in need of customer service training an added smile and the removal of the attitide.The trours handled by Globus could not have been better. Bus always air conditioned tour guide informative pleasant and very helpful.I took two visits to the Sistine Chapel and the Vatican because it just cant be taken in in one guided tour.No visitor passes up the coins in the Trevi fountain. The street to get to Trevi reminds me much of a South Philly small street that allows parking on one side . It is very small but as you reach the end you see the fountain. An attraction to see.The Coliseum is a marval also.. To see is to believe it remains standing after all these years.I never found a bad restaurant the entire 10 days. The hotel provided breakfast each morning as part of the tour.Airplane travel in both directions was timely and without security issues in Philadelphia. 8hrs over 9hrs back. That ride over in the black of night over the ocean ... if you cant sleep is the second negative . Crusie over and take amonth to do all the above and more...I will return.
What a Load of Rubbish
Booked this hotel through a travel agent without really knowing much about it. I should have done some reseach first!Hotel is in a quite rundown area near the main railway station. When we found it, first impressions were good, a nice lobby and dining area. But I was first alarmed by the behaviour of the staff who were arrogant and unhelpful. However, this did not prepare me for the room, which was like a small rabbit hutch. No wallpaper, only some sort of coconut matting up the walls. No curtains, only a metal shutter. Lights that did not work and were never fixed dispite our reports to reception. Fixed furniture (I suppose to prevent damage by customers). No draw space for clothes. Water backfilling through drainage system to cover bathroom floor...I could go on!!If you wish to see Ancient Rome, which I would recommend, then please steer clear of this Hotel.
Hotel was in a good spot, close to the train station and close to the main sites. Hotel rooms were quite large and very comfortable and the staff were very friendly and helpful. Hotel was on the expensive side but was a good way to finish our trip.
Disagree w/other review!!!
Did the other reviewer stay in the basement? Or is s/he used to ultra-Luxurious accommodations? My husband and I stayed here in Oct 2002 and would go back in a hearbeat. In fact, we are! Everyone was helpful and courteous and spoke excellent English. The rooms were spacious, spotless and modern. My husband is VERY picky and thought this hotel was great. An added bonus was the grand buffet breakfast. We Americans are so spoiled sometimes...I don't know what garnered a "terrible" from the other reviewer. I would recommend this hotel to anyone. It is right around the corner from the Termini Station; however, it was safe and quiet. I especially liked that we could walk to all the attractions. I would compare it to a Holiday Inn or Best Western+ (not "luxury", but better than a Days Inn).
Do not waste your money
Recommended to me due to its central location. Although some online reservation and travel authorities rate this a four star property, it is lacking in all respects - the service, the food, and the rooms.
Be prepared for a flashback to 1965 when you step into your room - complete with gold and aluminum trimmed mirrors, bedside consoles and built-in desks with faux laminate, brown wall to wall carpet, carpet on the walls, and a faux plastic tiled bathroom.
I had to ask a lounging bellman to assist me with my bags upon check-in, and changed rooms after the stream of tour buses at 7am left me waiting for the final aria. . .!
TripAdvisor Reviews Starhotels Metropole Rome
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