St Julien Hotel and Spa
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Historical Traveler Reviews St Julien Hotel and Spa Boulder
Delightful and soothing, beautiful architecture and appointments
Wow. This is a wonderful hotel in a perfect location (at the west end of the Pearl Street Mall, but on Walnut St., one street over). The hotel is only five months old. Everyone, from the front desk staff to the bellboys, said hello, answered questions and was friendly, without being annoying. Maid service 2x/day. The only drawback is that there isn't much hanging closet space. Modern furnishings, even in the hallway, and a nice lounge area near the elevator (check out the marble staircase) on each floor. Five stories total, with a beautiful outdoor area where you can have coffee, a party (there was a wedding when we were there) or just sit and admire the mountains and architecture. Lovely restaurant, Jills, with very reasonable prices. Very difficult to find street parking. They charge $15/day to park in the neighboring lot; normal price is $30. Weekends are free in this lot, so the valet said to give another last name (make one up) for your car, and the staff won't be able to find your room/name and you won't be charged for parking on those days. Check out the spa; it's beautiful and comfortable with therapists who know what they're doing (this is Boulder, after all). You get grapes on a plate when you're done w/your service, a nice touch. We paid $139 + tax (hotel matched expedia rate), totally worth it. This is the nicest hotel in Boulder, in our opinion. Highly recommended. We saw couples, families and single travelers. Pretty area when you walk in, with live music at night and free newspapers (WSJ, NY Times, Daily Camera).
Great hotel, Poor service
This is an awesome butique hotel located right in the heart of downtown Boulder. Even though hotel is gorgeous, I can't say the same thing for the service. The cust service has been very poor the 3 times I've stayed there. The staff is very unexperienced and are not good at handling problems/requests etc. Quick example: They were unable to locate a fax that I know has been sent to me in two different occasions!!!! In any case, the ambiance is well worth it...
If you like being ripped off stay here and if not read on. We reserved 10 rooms for my daughters wedding guests six months in advance. We were told check in at 3pm, many guests including myself waited 2-3 hours for our rooms missing the begining of a pre-wedding party. My wife and daughter scheduled manicures and pedicures but were told they could have only peds but they would "squeeze in the bride's manicure". When I complained at the desk I was offered an apple. They have nice bathrooms but I doubt they get cleaned well. The day after I had some children in my room who stained the bedspread I found it on the other bed, stains and all along with cumbs on the floor. Barely any hot water and one guest with a clogged toilet was handed, yes handed a plunger 45 min after calling the desk twice. Unbelievable but true.
We booked the St Julien as our first stop after flying into Denver from the UK - we thought we deserved some pampering after 12 hours in economy.
It hasn't dissappointed. The beds are incredible (we've got a four poster with a matress that just kills jetlag), the bathroom is beautiful (natural stone everywhere, great towels and toiletries), the view from the window is wonderful and the place has a great feel to it. The staff are friendly and helpful and the massage we had at the spa was excellent too, though maybe a little pricey.
We havn't tried the restaurant (we just grabbed coffee at the Amante coffee house across the road - recommended, btw) but the bar was great for me - mainly because they have Strongbow - my favourite english cider, not usually a treat I expect in the US - on tap.
We'll definitely be back next time we fly into Denver!
Nice Room, Really Poor Service
This hotel has a nice building, wonderful rooms and great location. However, the service is terrible. Very unprofessional, very unpolished. It seems to me that they only hire college kids that have no prior experience, and do not need the job too badly. Manager does not arrive to work until after 8:00 am.
Ordered breakfast at 6:30, it took over 1 hour to receive it after receiving somebody elses breakfast that was cold. Finaly got almost everything, in bits and peices, but in the end cold becuase of waiting, and would have been sent back at a Denny's. Low quality stale bread used for toast.
Spa closes at 7:00 so do not plan to use the Sauna after your long drive.
I cannnot complain about the room. I would not complain about anything if this were not a $300 a night room!
The Best in Boulder!
St Julien was a welcome surprise to a town that needed something new.
From the front door welcome to the check out good bye, this hotel was top notched all the way. Service, hospitality, ambiance, value for price paid, friendliness, etc - each was rated 5 star in my book.
The St. Julien, though a private hotel, has that Starwood W Hotel style: Very hip, sleek, clean and classy.
The rooms were spacious with awesome puffy, pillow laden beds and the bathrooms were gorgeous - very large and decorated in marble.
Couldn't have asked for a better location - one block off of the main Boulder street.
I travel a lot for business and know hotels - this one is a definite "must visit" next time you are in Boulder.
Most luxurious Hotel in Boulder yet good Prices
In March I had to travel to Boulder. Found on Internet St Julien Hotel and Spa. Wow! Brand new hotel with a super nice and large Spa, all slate bathrooms with separate shower, large and warmly decorated room with the best bed I ever slept in, and two neat bars. The service staff really made me feel welcome, a nice surprise for a hotel! I sure highly recommend this place.
Gorgeous Hotel with Outrageous Views of the Flatirons
My husband and I stayed in a Premier King room with a balcony overlooking the Flatirons (THE Landmark in Boulder). The room was incomparable, gorgeous, and very comfortable. The view, spectacular, we did not want to close the curtains at all! Sitting on the balcony and enjoying the view was terrific, our only complaint was the road noise (with the doors open) on Canyon Blvd., but that is to be expected in a downtown location.
We requsted an early check-in and late check-out and due to availabililty, they graciously accomodated our requests.
We also loved the martini bar - very cool place - also very cold and they couldn't do anything about the A/C there.
There were a few glitches as the hotel is brand new:
1) No one to greet us at the door and valet our car - we ended up parking right in front, getting our own cart, locking the car, and turning in the keys at checking. They were extremely apologetic and took care of everything immediately. Our bags were brought up quickly as well.
2) The sound on the TV was not great, perhaps there was something wrong with the speaker.
3) Absolutely DO NOT have your Sunday Brunch at Jill's - it was a huge ripoff and the food was not worth $25.50/pp + tip at all. There are plenty of wonderful restaurants close by that I would chose next time (i.e. The Dushanbe Teahouse - fabulous and beautiful).
4) A maintenance man knocked very lightly (so that we thought it might be coming from next door) at about 1:30 in the afternoon and CAME IN even though we had a (very cute) Do Not Dusturb Sign up. We didn't think we had to lock the door from the inside during the day. This was not a pleasant experience. Again, the front desk apologized profusely and promised to have a conversation with Maintenance. No, we did not call with any problems.
Loved the hotel!!!
European ambiance in Boulder
My wife and I stayed at the St. Julien when it first opened and we absolutely loved the experience. There were a few glitches, but we expected much worse from a brand new hotel. As to the few problems we encountered, we found the staff to be exceptionally helpful and extremely eager to correct any and all issues. The setting of the hotel is beautiful, being at the foothills of the mountain, and yet at the base of the downtown area. Plentiful shopping and wonderful restaurants. The hotel has a very definite European flair, and is superb! The lobby is magnificent and the martini bar is a fun place. Jill's is an excellent restaurant with a wonderful waitstaff. While there were some early problems with a number of the menu items, this was to be expected in a first class restaurant which was experiencing first week blues. We were amazed that there weren't more problems. The Spa was wonderful and the staff fun, helpful and knowledgeable. The front desk and concierge staff were exceptionally friendly and helpful. The rooms were luxurious, very comfortable and quite impressive. If you want a full European experience in Boulder, Colorado, with a great and friendly ambiance, don't miss this GEM of a hotel.
I was so dissapointed with my stay at the St. Julien Hotel. They should not have opened if they were not ready. I asked for adjoining rooms and they told me when I checked in at 3pm that there were adjoining rooms but they were dirty and the housekeepers went home for the day. When I finally got my room it was not cleaned. The room was beautiful but dirty.
My experience in Jill's restaurant was just as bad as the room. It took over 3 hours to get a full meal and my husband and I sent back our food becuase it was cold.
I tried to book a manicure in the spa and could not becuase they did not have any staff on. They were not booked, they simply do not have enought staff. For a high end hotel they certainly do not have their acts together. I would not go back and do not recommend this hotel, resturant or spa.
TripAdvisor Reviews St Julien Hotel and Spa Boulder
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