St. Louis Union Station - A DoubleTree By Hilton Hotel
How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- High-speed internet in room (surcharge)
- Room service
- High-speed internet in room
- Concierge desk
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Historical Traveler Reviews St. Louis Union Station - A DoubleTree By Hilton Hotel Saint Louis
High on the Hyatt
The stay at the Hyatt on your advise was excellent. Rooms were beautiful, the service was excellent and the hotel is located in a mall which allowed the kids to shop until they dropped. It was one of the best places to stay. We had easy access to the Metro-Link which got us to all of the sites we wanted to see. Restaurants nearby were excellent and restaurants in the mall were above average also. Great place to stay!!
Great Hotel - Use valet Parking!
We loved our stay at this hotel. It was within walking distance to tons of stuff. The meatloaf at the Hard Rock Cafe is WONDERFUL!!. Though I didn't want to, we used valet parking the entire time we were there. It's just too darn far to park and walk, carrying bags and kids.
Loved Union Station
Excellent Hotel! The lobby was absolutely gorgeous. The rooms were clean and spacious. The ajoining rooms were great for traveling with small children. We enjoyed the shops in Union Station, great restraunts, and comedy club. I would definately stay there again. Great price.
Not your ordinary hotel
Just returned from an enjoyable stay at this great old and unique hotel. If you like history and/or restoration, this is a must see. The hotel is located within walking distance of the river, Arch and stadium. The staff was very friendly and extremely helpful. The room was above average and amazingly quiet. The mall has something for everyone and is family-friendly. Would definately return.
Probably didn't see them at their best....
We stayed here recently over the July 4th holiday. Hotel was fully booked, and they may have been short-staffed as well, which was evident on check-in, as we were severely delayed in getting into our room. We were on the Regency Club level, and may have had too high of expectations, as we were somewhat disappointed in our room. It seemed a little small for an upgraded room, and was also not a king as we had requested. My spouse had stayed at this property previously and had a standard garden room, and thought that it was a nicer room. However, the evening hors d'ouerves and continental breakfast available at the Regency Club level were very both very nice.
We just had a one-night stay, so did not have opportunity to visit the pool or enjoy some of the other hotel ammenities, but we did have dinner at the Station Grille, and both had excellent steaks there. Again, as a result of it being a very busy time there, the restaurant seemed a little noisy, and certainly didn't offer a very romantic atmosphere.
I would recommend looking at the package rates, or trying to find a reduced rate at this property, or you may be disappointed.
A wonderful place!
The weekend of June 18-20 my husband and I booked a very last minute trip to St. Louis hoping to see Ken Griffey, Jr. hit his 500th home run. We were thrilled with both Jr.'s home run and our stay at the beautiful Hyatt Regency Hotel at Union Station.
One of the reasons we booked this hotel is that it is a stop on the Metro Link, therefore there was no need to rent a car or be concerned about the parking. We just hopped on the Metro Link ($4 for an all day pass) at the airport and it took us to Union Station. Later we rode it to the Gateway Arch, Busch Stadium and LaCledes Landing.
The hotel's Grand Hall is breathtakingly beautiful. The stained glass windows and architectural details are very impressive. The fountain across the street from the hotel is gorgeous and very romantic at night. The pool area and garden are just lovely.
Our room was clean and decorated nicely. The bathroom was spacious. It is amazing how quiet the room is considering the many restaurants and shops that are just and elevator ride away.
The staff was very friendly and could not have been more helpful.
If your interested in the history of Union Station there is a hotel channel on the tv that shows a documentary repeatedly. The documentary details Union Station's historical glory days as one of the busiest train stations in the country, through its decline and decay, to the skillful renovation and rebirth of this beautiful historic landmark.
We had a great time staying at this hotel and would definitely stay there again.
An Excellent Hotel With A Few Minor Flaws
The Hyatt Regency is an absolutely gorgeous hotel! It's architecture and details are wonderful. Rooms are spacious and exceptionally clean. Every possible room ammenity is provided including a phone and black and white television in the bathroom. Because the hotel is actually built into the Union Station mall, stores, activities and restaraunts of every kind are right outside your door! However, you'd never know it as hotel engineers have done an outstanding job of sound-proofing the guest rooms.
As others have mentioned, the parking setup could be better, but given the fact that the hotel is built into the historic Union Station mall, you have to give this some flexibilty. If mobility is a problem or if you have tons of luggage, valet parking is always available. If you choose to self park at Union Station, there is plenty of parking available. As a hotel guest, you will be given a parking pass at check-in which lets you park in the Union Station lot at the reduced rate of $12 per day. Otherwise it's $24 per day. Another user mentioned the inability to close the curtains. This simply isn't true. Our window had three seperate sets of moveable curtains. And while it took some tweaking to block out 100% of the light, it certainly was not any kind of issue.
The pool was expertly maintained and the gym was loaded with top of the line equipment. It would have been nice if the hotel would have had a hot tub, but that's simply a personal preference. The hotel is located on west Market street which is only minutes from Downtown attractions like Busch Stadium, the Gateway Arch, etc. There is a MetroLink (subway) terminal at Union Station which will quickly take you just about anywhere downtown. As well, there is easy access to the various interstates such as 64 West which will take you to places like the Zoo, Six Flags, etc. They are all nearby and well marked.
All in all, I would recommend this hotel to anyone. It is true that you will probably become annoyed by the parking situation and the fact that you have to walk through Union Station mall to get to the hotel, but this becomes easy to tolerate once you realize and take in all that this hotel (and mall) has to offer. As well, I HIGHLY recommend booking this hotel online. By booking online a few weeks in advance, I was able to secure a $200+ a night room for less than $100.
If you're traveling to St. Louis and want to be in the middle of all the action, there's really no better place to stay than the Hyatt Regency.
Hated the parking
We stayed at the hotel for 2 nights, rooms were great except fot the fact that the drapes could not be closed, so therfor the outside lights shined in our eyes all night. OMG... the parking was VERY bad... one would think for the price of the rooms parking lot fees would be included! $12.00 a day OUCH and thats ONLY if someone tells you you have to BUY a parking voucher from the front desk... other wise its $24.00 a day! there were 2 of us in the room, coffee maker was a single cup coffee maker... with only one packet of coffee... called the front desk for a differnt coffee maker and more coffee and cream, was asked if I wanted regular coffee or decaf... requested reg. even received a call back to recheck on the kind. When it was brought to the room, i had two packs of decaf. and was told they did not have any cream! How can that be??? When I made the coffee in the morning... what a mess I had, the pot was not the correct pot for the maker, it was not tall enough to push up the little stopper on the bottom of the "coffee basket" so the coffee did not drip into the pot, it just filled up and went out the top.... We went to the "pop" machine on our floor, it was out of order, went to a differnt floor with a pocket full of change only to find out that the machine would only take BILLS!!!! That was our first day/night the second day/night went just fine!
A beautiful hotel!
We stayed at the hotel for one night on August 7th. This is beautiful hotel. Rooms are very spacious, the bathroom is beautiful. Great location with many restaurants and clubs in very close proximity. I agree with previous poster about the parking. I usually do not make use of valet parking, but I wish I had in this instance as the parking is very far away. Loved this hotel, though and would stay there again any time.
Loved the Hotel, Hated the parking.
I loved the Hotel, Union Station is a must see in St Louis. The entire Hotel staff went out of the way to help ( and you need help because it is easy to get lost ). Parking is the biggest problem. I recomend using the Valet, even if you normally don't. Parking is a long way away. the parking garage is a block away and at the parking lot you must travel all the way through the Union Station. The rooms are great, the atmospher is wonderful. A very nice stay.
TripAdvisor Reviews St. Louis Union Station - A DoubleTree By Hilton Hotel Saint Louis
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