SpringHill Suites Charlotte Airport
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Historical Traveler Reviews SpringHill Suites Charlotte Airport
Not ready for the weekend
The hotel overall is in good condition and the staff friendly but there are some problems. There was a big wrinkle in the carpet as you walked into the room that in the dark could easily be a trip hazard. On Saturday morning, the breakfast area was just barely stocked. There was no juice and many other amenities were missing as well. I was able to get coffee and a bagel (still meeting the Continental Breakfast advertisement), but I heard other guests comment on the lack of options after having much more to choose from earlier in the week.
The hotel shuttle usually runs twice an hour but cuts back on the weekends to running only once an hour. The problem is that they had a 12 person van and 15 plus luggage waiting to go to the airport and could not wait another hour for the next shuttle.
I will try somewhere else next time if in Charlotte on the weekend.
I selected Springhill Suites based on the reviews on this site - and they are spot on. The room was perfectly clean - seemed brand new, the staff is unbelievably friendly and helpful and the shuttle driver (James) is about the nicest person you'll ever run across.
When I checked in, James offered to follow me to the rental car dropoff so that I could have less to worry about the next morning. As a result, I saved some money on the car and got an extra 30 minutes of sleep in the morning.
You won't be disappointed with this hotel.
Great value for little money
This is an airport hotel. We stayed 2 nights one week apart. They have comfortable, but not luxurious junior suites-modern and clean. Free internet in the lobby with a good terminal. I didn't bring a laptop. The breakfast was excellent with juices, cereals, eggs etc. I was amazed at the value for only $84/night.
Loved the springhill suites charlotte airport
just got back from a night at the springhill. very clean, lovely front desk personnel, very spacious. room decor was so cheerful, and the bed and bedding extremely comfortable. even my mother, who never can get to sleep, slept like a log! has free internet service in rooms, and even a computer in the lobby if you didn't bring yours. all in all, a great place to stay. TRIP ADVISOR WORKS!
Very nice and quite reasonable !
I thought this hotel was quite nice for a weekend business trip. It certainly isn't the Ritz, but for $79/night I think you would have a hard time finding a nicer hotel.
I liked the heated indoor pool and jacuzzi. Also, the free breakfast was a cut above average.
Nice people and very clean.
Comfy, Handy, Friendly
Very much a hotel for the business traveller. It was handy for the airport and the rooms were comfortable and had a refrigerator and a bureau for that much needed laptop. Bathroom was a great size and loved the seperate seating area with seperate tv although when the kids were watching tv from the bed you could hear both tv's which was annoying. Complimentary coffee and tea in the reception area which was great and although breakfast was very simple there was a very pleasent atmosphere. Staff were very friendly. Although we never needed to use the complimentary shuttle service to and from the airport, it had been one of the reasons I chose this hotel. It is not located close to downtown Charlotte and is pretty far from any of the night life but for the short term it was a very good choice.
We stayed at this hotel for 2 nights the staff was wonderful, the rooms were very clean and it was close to everything.
Great airport hotel
We needed a hotel close to the airport as we had a very early flight. We had reserved a room at a hotel up the street (La Quinta) but when we arrived knew immediately that we couldn't stay there (I would NOT feel safe staying here, and it looked like a major dump).
We had seen the SpringHill Suites as we exited the freeway and drove over to check it out. We were concerned that it would be expensive, but we were so tired we didn't care at that point--we wanted a safe, clean place to stay and the exterior of this hotel indicated that it could meet both goals. We were really surprised at how great this hotel is, and what a value it is for what you get and compared to what they charge for neighboring hotels that are not even CLOSE to what you'd get here. We paid 84 dollars for a HUGE suite with 2 queen beds, 2 TVS, fridge, microwave, and a VERY large bathroom. (It was only 8 dollars more a night than La Qunita.) It was extremely quiet and clean. Large rooms. Beautiful indoor swimming pool that our kids loved (and had all to themselves). Comfortable beds! 2 TVs in our room (good when you're traveling with children--they can wind down by watching what they want, and you and your spouse can watch what you want on the second TV).
I agree with the previous review that the front desk person was not suited for this line of work--very unfriendly. But, my interaction with him was very limited, so his sour attititude didn't impact my stay.
We left too early in the morning to try the breakfast. This hotel is about 3 minutes from the airport... super convenient. I would stay here again without question.
An Average Stay at the Springhill Suites
My family and I stayed at the Springhill Suites Charlotte Airport for one night during a short weekend to North Carolina. I called for an airport shuttle as soon we arrived into Charlotte. The shuttle arrived within 10-minutes, the driver was very friendly, and helpful. Checking into the hotel was very fast and efficient. There was only one desk clerk working the counter, he acted bored, non-talkative, answered all of our questions with a sigh, and presented himself as if checking us in was a chore.
The hotel does have a business library, which has a computer to use for free of charge, a snack center, and medium size pool. The shuttle back to the airport runs every ½ of hour after 7:30 in the morning. If you need the shuttle before 7:30 in the morning it is a good idea to put your name on the list. I requested the shuttle for 6:45am. At 6:15am the front desk called our room to ensure we were still planning on taking the airport shuttle. When I was on the phone with the desk clerk I inquired about possibly taking the 7:00am shuttle, however she said it would not leave until 7:15am. Therefore, we decided to take the 6:45am shuttle.
I do not have any complaints about the hotel room. We stayed in a king suite, which included a couch, chair, and small kitchen. There is also free high -speed Internet access in the room, which is ideal for the business traveler. The bathroom was very large. There were also a lot of mirrors throughout the room.
There is a free continental breakfast in the morning. The desk clerk and sign says that the breakfast starts at 6:30am in the morning on Sunday. We went down at 6:35am to quickly eat before taking the shuttle. However, the breakfast was not ready. There were not any breakfast items out and the coffee and juice were not even ready. The person attending the breakfast acted very annoyed that we were there and started to bring out a few items and began slamming them down on the counter. The airport shuttle left a few minutes late, therefore at 6:50am the breakfast was still not ready.
Besides the rude desk clerk and the lack of service at the breakfast the hotel was a typical Springhill Suites.
Very nice comfy rooms. Not only equipped for the business traveler, but also for the vacationer. Close to the airport, used the shuttle service - which was great. Breakfast included and for a great price. Staff were all very friendly! Would stay again and again.
TripAdvisor Reviews SpringHill Suites Charlotte Airport
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