SpringHill Suites Williamsburg
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TravelPod Member ReviewsSpringHill Suites Williamsburg
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews SpringHill Suites Williamsburg
Not that impressed
We stayed at the Springhill for three nights in August. On a scale of 1 to 10 I would give this hotel a 5. It just wasn't great! Nothing really awful, but nothing to rave about either. The decor in our room looked a little worn - there was bad mold problem in the bathroom, looked like they just tried to cover it up with wallpaper. Also the tile around the bathtub was cracked and it looked like water had been leaking around it. The sheet and blanket for the fold out bed had holes in it and the mattress was just plain nasty! We didn't even bother pulling it out the second night. My son just slept on the couch cushions. We never did get to enjoy the "free" breakfast because the line was just way too long. The staff looked a little harried at the front desk and I don't understand why front desk clerks answer the phone while you are trying to check in. It is just so rude. Pay attention to the people standing right in front of you, get back up for the phones!!!
Just stayed!!! Not happy!!!
I just got back from my trip. I took 4 young ladies down to busch gardens and watercountry usa for a week. July 25-29. The room at first glance was great but after being in for awhile all the little things were adding up. The bathroom (the back of the toilet) had hair on it that was never cleaned the four days we were there. We asked for towels and washclothes and had to wait 1/2 a day for them. There were no sheets in the room for the pull out sofa and although we asked everyday we never received the sheets. The cleaning crew on two occassions did not clean our room until after 3 PM. The pool was not pleasant. I thought although the staff was nice they never did what we asked of them. Lastly I never ate the breakfast there because it was crowded evertime we went in. I would never stay at this hotel again. We stay at different hotels in this area every year and this was the worst.
Great Place to Stay
My family and I recently traveled to Williamsburg 7/9/05-7/11/05 and stayed at the Springhill Suites. Although the hotel is on Richmond Road, beware that it sits back off the main street behind the Applebees and Chilli Restaurant so if you aren't careful you could drive right pass. We arrrived very late on Friday night, and found the desk clerk to be very helpful, alert and very informative and the hotel lobby was immaculate. The parking lot for the hotel is shared, but we never had any trouble finding a parking space. When we arrived to our rooms we found the space to be very adequate, we had 2 queen suites with pull out sofa, and it was very clean. The mini fridge got very cold and the microwave came in handy also. The deluxe continental breakfast in the morning was just ok, they served all the regular stuff but also had sausage, 2 belgin waffle makers, and egg patties(similar to the ones that you get on breaksfast sandwiches at McDonalds) and the area was always stocked and very clean, even when it was very crowded. We stayed ont he 4th floor and there was a vending machine with snacks, soda and water and the prices were good, not all jacked up like most places do. Anytime we needed extra towels, wash cloths or pillows the front desk was very happy to assist and you can imagine traveling with 12 people, most being children it seemed we always needed something. On day 2 our air conditioning in our room wasn't doing its job, 10 minutes (if that) after I told the front desk they had someone there to fix it.
I could go on and on about this hotel, having stayed in Williamburg before and finding my hotel to be nothing like the pictures on the website or not up to our standards I must say we were extremely pleased. The SHS Williamsburg, is worth the money. Oh, and if you get hungry late at night Chanellos a small pizza place is directly across the street and their food is great!
Three gals ran away from home for a week and stayed for a few nights at the Springhill Suites in Williamsburg, and it was great!
The staff was super helpful, the room was fantastic. The staff brought a coffee pot to the room with extra coffee. They brought extra towels and were gracious.
The pool and hot tub was terrific! RELAXING after mad dashes to the Outlet Mall.
IT is located close to Colonial Williamsburg and also the outlets! GREAT location.
The breakfast bar was wonderful, but did not have any sugar free syrup available.
I would gladly stay again, and longer the next time. GREAT location, staff, and decent price.
Chose this hotel due to tripadvisor reviews but was disappointed. Our original room was dirty, there was food and debris under the sofa bed and the sheet (just one for the sofa bed mattress) had blood stains on it. We were moved to another room that was a little better=(the bathtub was dirty and chipped and the shower curtain had mildew on it) and fortunately it had the coffee maker that was missing in the other one. We also discovered later that the guest services book was missing in the new room-had to go to the desk to get another one.
The kitchenette had paperplates.
The pool was small and very heavily chlorinated. The deck around the pool was dirty. Kids swam in the evening and the next morning and deck area had not been cleaned during that time.
The breakfast was so-so. The wafflemaker was back in a corner where there was limited access.
On a positive note, the staff was very nice. I don't think we'll be back, however.
Great for families
I was TOTALLY pleased, stayed here 4 nights, through the weekend, no problems. We found the suite quite nice much better than a stardard double room at other places. Kids had their own t.v. and there was an indoor pool which pleased them after having to view "boring history" stuff all day. We had the worst location possible (next to vending machine, middle floor, next to elevator), checked in very early at 11:00 am, and all was fine. Staff was friendly all the time and the kids loved the a.m. fruit & p.m. cookies available at the front desk. Continental breakfast was perfect, just the right mix of items with a staff person in the dining area at all times restocking as needed.
It's just adequate. On the plus side: The service was very good--we were given an early check-in so we could dress for a wedding, and the staff was helpful in many ways. The breakfast was unusually good, and the hotel was quiet. On the minus side, the room was small and cheaply furnished. The "suite" consisted of a smallish room divided into two tiny spaces by a partial wall--pretty claustrophobic. The sheets felt like burlap and the matress like a board. The pool and whirlpool were closed for cleaning. We would stay again if the price were right, but only if nothing better were offered.
Excellent hotel!!!! We stay in Williamsburg all the time and this one has been the best! There are alot of dumps in this town so you have to be very careful in picking out a hotel. This hotel was newer and had huge rooms that were beautifully decorated. the staff was excellent and so was the breakfast buffet. As someone who knows Williamsburg, if you are not going to splurge for the Williamsburg Inn or Kingsmill, this is the place!
Very roomy with yummy breakfast, good location
We stayed here for first night new years. Location was close to historic area. Our suite was roomy with a fold out couch, chair, and ottoman. The indoor pool was big, breakfast had yummy waffles and had anything you can think of, except eggs.
Last year, October 2002, I booked a two room suite, three months in advance, at Marriott Spring Hills in Williamsburg, VA. We were staying the night on our way to NC. I booked on line and received a reservation confirmation. A few weeks before leaving I called Marriott to confirm we did have a reservation also. After driving seven hours to Williamsburg, VA we arrived at our hotel to find out we had no reservation. After insisting we did have a reservation and showing her my confirmation the woman behind the desk discovered we had in fact been bumped to Marriott Courtyard, five miles away. She rudely told me they tried to notify us four days previous to our arrival but our phone was "disconnected"! Not true. She then mumbled we had been moved due to a hotel emergency. I was furious! We drug our luggage back to the car and proceeded to Courtyard Marriott only to find the reason we were moved was there was a golf tournament in town that week, there was no emergency. They kicked a lot of people out of their rooms and moved them to the Courtyard in order to accomodate the tournament. The staff at Courtyard was all apologies and growing tired of of dealing with irrate customers. I've been upgraded at hotels but I have never been demoted. After treatment like that, I would not stay at another Marriott if they gave me a room for a month.
TripAdvisor Reviews SpringHill Suites Williamsburg
Travel Blogs from Williamsburg
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