Historical Traveler Reviews Sphinx Hotel Amsterdam
the sphinx hotel. the rooms seen on the internet are not the rooms you get. you get a dirty, dull, and smelly room. the showers are disgustig. the manager was so rude. at breakfast there was never enough food for everyone. these people give out false information about the hotel.i would'nt advise anyone to stay there. i would never stay there again
What a hole in the ground!
All the bad reviews about this hotel are true. We were stuck with it because all the decent hotels were sold out.
We checked in very late (around 12:30am) and the guy was rude right from the beginning. The entire time my girlfriend and I were checking in, he stared at our chests! Very creepy. Then he tells us there is a 4% surcharge for using my visa, meanwhile, no other hotel I've stayed at in Amsterdam or elsewhere in Europe has ever asked me to do that. But we were stuck and had no choice.
After lugging our backpacks up 4 flights of steep stairs, we end up in a room that is so dissapointing. Bleak and dirty walls, plus a huge window that doesn't lock and leads right to a stairwell that anyone can climb up. Shower was OK, but the bathroom was ridiculous. I'm 100lbs and could barely move around in it.
Long story short, even with no sleep, and so tired, we jumped out of bed the next morning as soon as it was daylight and ran to find another hotel.
If this were a hostel, or even a pension, I would say it's all right, but it is completely unacceptable for a hotel that charges $125 euro a night, for a room with no bathroom in it. Stay away!
Filthy, dangerous and vermin infested
My friend booked this hotel over the internet, going on the misleading pictures.
You have to pay up front, and of course there are no refunds.
The rooms (and we saw two different ones in our attempt to find one suitable to stay in) were tiny, cell like and dirty - the walls and floors stained, the beds stained, and there was a box of mouse and rat poison on the floor by the window in both rooms. The cupboards had no doors, the communal bathroom was dirty, there was no soap or towels in the sink, and it stank like a doss house.
We asked to look at another room, saying that the first one was unacceptable, but they said all were full and that they wanted another 15 euros for their only other spare room. We asked to look at it first - if anything it was worse. Four single beds, stained with god knows what, the same mouse poison, dirty walls, (blood and dirt) and filthy and towel-less washing facilities.
The only laugh we got out of the situation was when they told us that all hotels in Amsterdam have to have mouse poison in the rooms by law!! Having spend many happy holidays in Amsterdam I can assure you that this is not true. We moved to another hotel immediately, and felt very sorry for the English couple we met who had booked and paid for 10 days in this dump, and could not do as we did, and leave.
The guy on reception said that he could understand why we were leaving, and said that as a backpacker hotel it was ok. Having backpacked round south east asia, I can tell you that only one hotel/B&B/backpacker lodge/guest house I have ever stayed in was worse, and that only cost 5 dollars a day!
THIS HOTEL SHOULD BE CLOSED DOWN
This hotel should seriously be closed down. The rooms are dirty (holes in the walls, broken glass in the room, the bathroom too dirty for words and covered in limescale). Breakfast (if you can call it that) is served in a grotty room where the ' salami and cheese' is conjured up from a corner in the room with a big sofabed that the ' owners' lie on. or something. I stayed there with friends for one night (the room for 4) and we were shocked. We went downstairs for breakfast and were (after having looked for a table for 8 mins) agressively ' greeted' by a man shouting ' salamiandcheese' at us for a while. We didn't understand so we sat down after which we were commanded over to a scruffy table with three pots of jam with breadcrumbs in it, a basket with one slice of stale bread in it, and a broken coffee machine. This place is too ridiculous for words and should be take off any hotel website.
Worst Hotel Ever
This has to be the worst hotel I have ever booked. After checking in and going to our room, my friend and I decided to look for a better hotel and checked out straight away. We lost some money, as they required 48 hours canx notice, but it was worth moving. You can get cheaper and much, much cleaner hotels nearer to the city centre. Do NOT stay here.
Looks Can Be deceiving
After much searching for a room for a night in Amsterdam, I chose Hotel Sphinx. It was a good rate (Euro 65) and the photograph from the outside looked fine. The photographs of the rooms also looked fine, except we did not get one of those. Our first problem was that our cabbie had to ask someone else where the Sphinx was and still let us off about four blocks away. And I was stupid enough to tip him!
We arrived early and the staff was nice enough to let us store our luggage until check in--they said they were still cleaning. The irony of that became apparent later. Seriously, we could barely fit our two suitcases into the room, let alone navigate the narrow Byzantine staircase to the second floor with suitcase in hand. The shared bathroom in the hall was the most problematic. It was a small closet with a dirty floor and two rat-sized holes in the wall, showing the ragged infrastruture of the building. The shared shower also was not clean and was simply a room with one shower head that sprayed everywhere and there was no place to keep your towel or dry clothes without them getting wet. Much to our relief, however, the water was hot the next morning. Breakfast (included) was fine (cold cuts, cereals, yogurt, tea, coffee), although not as sumptuous as some of the other budget hotels we found throughout Netherlands, Belgium and Germany.
Lesson learned: photos can be misleading; pay the extra for the en-suite bathroom; don't expect such budget hotels to be very clean--think the small budget motels in America built circa 1950 wth threadbare carpets and sheets; if this is your first night in country after the overnight flight, splurge on better accommodations for better rest; and, finally, you get what you pay for! This would have rated a one star except for the price.
This Hotel Is Terrible
My partner and i stayed at this hotel for 6 nights over christmas 2004, the website looked good and it said there would be a tv and dvd in the room. the pictures of th room looked good. when we arrived the room was the size of a prison cell with virtually no room to move around. the room was dirty with stains and dirt on both the walls and carpet, no tv or dvd, the fire alarm bleeped contiuosly throuhout the night every night with no-one coming to reset it, there was supposed to be a member of staff on duty at night. the staff during the day were not very helpful and did not seem bothered about their guests.
for the amount of money we paid to stay at this hotel i expected a lot better. amsterdam is a beutiful city and i will visit there again, but i would never stay at this hotel again. absolutley terrible
They should be paying you to stay in this dump
Stay away from this hotel! Seriously. A friend that I was travelling with booked us a room in this hotel after visiting the hotel website. Having recently visited the website myself I can't really blame my friend for choosing this place. I appreciate that hotels will always use photos of their best rooms to advertise the hotel, but the images on their website are COMPLETELY misleading. I agree with the other reviewer who referred the rooms as jail cells.
We had a room with two single beds. The gap between the beds was just about big enough to walk through. In one corner of the room was a small shelf-cum-table and a small seat. In the other corner was a sink. The sink had no plug. Both of the handles on the taps came off when you tried to use them. Only one electrical socket worked. On our first night we came back to no electricity. When I spoke to the member of staff about this he said there was nothing he could do and that it had affected another room aswell. He didn't apologise. Quite the opposite - he insinuated as if he was some sort of victim in the situation. When I came down in the morning to see if it had been fixed he showed me a list of about 10 room numbers that didn't have electricity. Only later that morning was the problem fixed and we were never informed when it was.
There is nothing to entertain you in this hotel. There is no communal area. The shower rooms are just really filthy and neither the water pressure or temperature are constant. The toilet was so small that I could barely close the door without banging it against my knees.
If you are unfortunate enough to have to spend a number of days in this hotel then I would suggest endulging in some of the local legal drugs, particulary mushrooms. These gave us a new light on our room and took away some of the claustrophobia.
On the upside they have a drinks machine that dispenses heineken.
My husband and I have travelled for over 40 years and this is the absolute worst place EVER. No service provided. Toilets shared but only one out of three work. No sheet change if you stay less than five days.
No room cleaning or towel change unless you pursue it yourself from a surly employee, provided you can find them. No trash pick up either.
Rooms were cell-like and actually a jail room might be preferable.
Depression set in immediately upon seeing the rooms. Oh yes, you must pay before you go up to room and there is a sign that says NO REFUNDS.
The stairs are treacherous. Just like the earlier reviewer says, Do Not Stay Here!!!!! Yuck!
Do not stay at this hotel
The hotel Sphinx is one of the worst hotels I have ever stayed in. It is noisy, dirty and vastly overpriced for what it offers. The toilet facilities are basic, the communal shower is disgusting and the staff seem more interested in watching TV than attending to the needs of their guests. During our stay they did not change the sheets once and we had to repeatedly ask for clean towels.
They demand payment upfront and unsurprisingly have a statement by the foyer stating that they offer no refunds.
I cannot emphasise enough how bad this hotel is. After three nights we moved to a youth hostel which was cheaper, cleaner, and more customer friendly. It was also quiet enough for us to get decent nights sleep.
TripAdvisor Reviews Sphinx Hotel Amsterdam
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