The Spencer on Byron Hotel

Address: The Spencer 9 - 17 Byron Avenue, Takapuna, Auckland, North Island, 0622, New Zealand | 3 star hotel
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This 3 star hotel, located on The Spencer 9 - 17 Byron Avenue, Takapuna, is near Auckland Maritime Museum, Pink Sand Beach, Valentine's Dive Center, and K Road.
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          • Swimming pool
          • Heated pool
          • Restaurant
          • Fitness/Health center
          • Bar/lounge


          • Breakfast Available
          • Wheelchair accessibility
          • Kitchenette


          • Suites


          • Airport Transportation
          • Room service
          • Conference facilities
          • Business Services

          TravelPod Member ReviewsThe Spencer on Byron Hotel Takapuna

          Reviewed by ultimatetravels

          DO NOT STAY - Worse Hotel Experience

          Reviewed Mar 8, 2013
          by (1 review) , Australia Flag of Australia

          Primary reason why NOT to stay at The Spencer;
          - They informed me after checking their computer systems twice that breakfast was included in my room rate. To my disbelief, upon checking out, I noticed they charged the breakfasts on top of my room rate. After refusing to pay for being misinformed, they after a few weeks, stealthily charged the breakfasts without my consent to my credit card.
          - After disputing for some time, I asked them kindly to remove the charge due to their problematic internal issues. BUT they instead asked a 3rd party who was helped me book my room to pay.
          - UNETHICAL PRINCIPLES pervade this hotel. I am shocked by the handling of this situation at the managerial level.
          Whatever you do, do not stay at this place where monetary values are more important than human principles and client/customer service.
          - Worse 1st night stay - had DRUNKARDS blasting music at 4AM while shouting loudly on the balcony and bouncing a basketball. They had to issue 3 warnings before they all went back into the room. Loud noise is fine, but for the first time in my life, I was SCARED FOR MY OWN SAFETY. This place is SHOCKING.
          - WALLS ARE PAPER THIN - Can hear EVERYTHING and thus I had no rest.
          - Ate at the restaurant late with business partners and friends and the servers were showing the utter worst attitude because they had obviously not opened til closing hours.
          - FOOD IS MEDIOCRE - terrible and overpriced
          - Gym is TINY and smells bad and unclean

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by kevintm

          Great location to stay at.

          Reviewed Feb 27, 2011
          by (1 review) , Canada Flag of Canada

          We stayed at this hotel for a week while in New Zealand for a family wedding. My rating might be a little biased as we stayed in the rented penthouse for all that time - so it literally felt like home!

          But the hotel is nice, clean and close to the beach (do they even have a pool?!?). Close to grocery+ shopping.

          This review is the subjective opinion of a TravelPod member and not of

          TripAdvisor Reviews The Spencer on Byron Hotel Takapuna

          4.00 of 5 stars Excellent

          Travel Blogs from Takapuna

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