The Spencer on Byron Hotel
How has this hotel rated in the past?
TravelPod Member ReviewsThe Spencer on Byron Hotel Takapuna
Primary reason why NOT to stay at The Spencer;
- They informed me after checking their computer systems twice that breakfast was included in my room rate. To my disbelief, upon checking out, I noticed they charged the breakfasts on top of my room rate. After refusing to pay for being misinformed, they after a few weeks, stealthily charged the breakfasts without my consent to my credit card.
- After disputing for some time, I asked them kindly to remove the charge due to their problematic internal issues. BUT they instead asked a 3rd party who was helped me book my room to pay.
- UNETHICAL PRINCIPLES pervade this hotel. I am shocked by the handling of this situation at the managerial level.
Whatever you do, do not stay at this place where monetary values are more important than human principles and client/customer service.
OTHER VERY IMPORTANT REASONS;
- Worse 1st night stay - had DRUNKARDS blasting music at 4AM while shouting loudly on the balcony and bouncing a basketball. They had to issue 3 warnings before they all went back into the room. Loud noise is fine, but for the first time in my life, I was SCARED FOR MY OWN SAFETY. This place is SHOCKING.
- WALLS ARE PAPER THIN - Can hear EVERYTHING and thus I had no rest.
- Ate at the restaurant late with business partners and friends and the servers were showing the utter worst attitude because they had obviously not opened til closing hours.
- FOOD IS MEDIOCRE - terrible and overpriced
- Gym is TINY and smells bad and unclean
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
We stayed at this hotel for a week while in New Zealand for a family wedding. My rating might be a little biased as we stayed in the rented penthouse for all that time - so it literally felt like home!
But the hotel is nice, clean and close to the beach (do they even have a pool?!?). Close to grocery+ shopping.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Spencer on Byron Hotel Takapuna
Awesome Hotel! Highly Recommended!!!
Stayed at the Spencer on Byron during our recent trip to New Zealand. It's everything and more! All the rave reviews are true!
It's a stroll from Takapuna Beach. We were on the 10th floor and had a great view of the Auckland skyline. The staff was nice. Concierge was helpful.Room was clean and spacious! High speed internet is available in the lobby. You can purchase time cards at the reception. There is a library in the lobby also. The gym is suitable. The pool & spa area nice also. We had breakfast onsite and it was a nice plentiful buffet.
Within walking distance there are shops and small eating establishments for the budget traveler. We highly recommend this place and look forward to staying here again! It's far enough from the city that it's quiet and enjoyable!
Stayed here with my partner and friends march 2006 after reading the tripadvisor reviews.We had a 2 bedroom suite which gave us 2 bedrooms with en-suites to both,a living area between with a kitchen.The kitchen had cooker,fridge/freezer,microwave,dishwasher,washing-machine and was well equipped.
We were delighted with the hotel.Very clean,friendly staff,a good outside pool with terrific large hot tub attached,good gym,bar and retaurant fine.
The views are terrific over the bay.
It`s located on the North Shore and is an easy car or bus ride to the city centre.It has plenty of shops and restaurants nearby--try Aubergine a 10 min walk away--great spot for locals of all ages and service and food top class at a good price.
No hesitation in recommending for a couple of nights or so.
We recently stayed at the byron based on tripadvisor views and it is a true gem we were in room 614 and the views were breathtaking, excellent staff and ideal location superb
Best Hotel for Families and What a View
We returned to Auckland after ten days touring. Five teens and Two adults. The Spencer was everything you could ask for. Washer/Dryer in room, stereo CD player, seperate bedroom, swimming and fun location across from Aukland and near the beach. The kids loved the pool and we loved the spa. And did I mention the view. Wow!
The Spencer is Spectacular!!
We stayed at The lovely Spencer on Byron Hotel for 8 days and had a fantastic time ! This hotel is nothing short of the promises made by all reviewers It is clean beyond clean...and very modern the staff are welcoming, warm and friendly especially the concierge! We had 2 rooms each a 1 bedroom suite with sitting area, kitchen, laundry, and bedroom with very comfy kingsize beds and the bathrooms are spacious, and spotless. and of course the balcony with its incredible views from either direction!! Eating in the Hotel is recommended but a bit pricey but if you do, dont miss the breakfast buffet it is outstanding and an after dinner or evening drink is very relaxing also you must try the salsa dip they serve at the bar. Near by to the Spencer is a very convienent bus stop that goes straight into Auckland and stops at the Sky Tower its like 10-15 min by bus and inexpensive as well there is alot within walking distance a shopping mall down the street and so many local shops including a pharmacy, internet cafe (oh beware the internet at the Hotel is sky high $12 an hour and only $4 at the cafe) and tons of take away food, mini markets and of course now it is a hike but there is a Food Town nearby where we stocked up on quick and easy snack and meal fixings. We put the kitchen to good use!! Over all we enjoyed Auckland and this hotel immensley and look forward to a return trip someday soon!!
Fantastic Four Stars for Two star price
Loved it, the room was great and we were right in the thick of things. Great restaurants, the bus was a block away. We took the bus and the ferry and got to every place we wanted to go. The exchange rate was wonderful. Even the tour operators came and picked us up at the hotel. If you stay here and take the bus to Auckland via the Devonport ferry, the large building on the bus route called New World is a supermarket.
I really loved the little tea kettle and the complimentary teas. The room was spacious and comfortable. There is a full kitchen, including a washer and dryer.
What a view!!!
The best views I've seen in a long time. We were looking out over the Rangitoto Island. Not overpriced for what you get. Nice to have the self catering facilities in the room. Made breakfast for the kids a lot easier. Beach is close by (approx 3 min walk) and the heated pool helped to keep them amused on the cold days. Dont miss the Market on a Sunday morning - we got some great bits for the family
Outstanding accommodation in Takapuna
In September I paid a visit to gorgeous Takapuna, where I had booked a stay at the Spencer on Byron (via Castle Resorts). Everything was superb: the staff, accommodation, views (from the 18th floor), breakfast, amenities...I can't wait to enjoy a repeat visit. The breakfast buffet is truly outstanding, perhaps one of the best I have ever tried. From the presentation to the variety to the quality, I don't think anything could have been improved. This was a 'home away from home' for sure, with some of the most accommodating and friendly staff one could hope for!
Great view on the North Shore
I went to Takapuna on business and was booked into this Hotel. What a gem, was on the 16th floor amazing view over Takapuna Beach, modern room with walk in shower,[always important],and the breakfast was outstanding.
If you are looking for a modern Hotel on the North Shore across the Harbour Bridge, this is good value.
What a find!
This relatively new hotel was the best bargain of our 5 week trip. We had what they called a 2 bedroom suite. In reality it was two adjoining room, each with it's own kitchen and master bath. Our room also had a dining area and very large living room. All of our rooms had large picture windows of the bay and Auckland proper. The hotel is spotless and unique. The rooms were spotless and comfortable and even had washer and dryer in the room. Staff was as helpful and friendly as could be.
Resturant was a little pricey BUT would get a 4 star rating anywhere.
Our stay was in July, their winter, which might account for how cheap it was. I would gladly have paid double the price and will stay here anytime I'm in the area again.
TripAdvisor Reviews The Spencer on Byron Hotel Takapuna
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