Silken Gran Hotel Havana
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How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Silken Gran Hotel Havana Barcelona
Executive with terrace
My wife and I stayed here for our 30th wedding anniversary. We booked an executive room with a terrace it was superb. The room was large, terrace had a great view and the hotel staff were very friendly and helpful - in fact when they discovered it was our anniversary they delivered a complimentary bottle of champagne to our room. Would recommend this hotel especially the sixth floor.
We enjoyed the hotel
We really enjoyed our stay. We booked a room in the top floor, with a big balcony with nice views of the City. We had breakfast there all morningsĄ
We also enjoyed their restaurant. We booked a table in the special blues night, and we had an unforgettable delicatessen menu and a live blues concert all for a very reasonable price.
All staff was very friendly, and the room was very clean and comfortable.
The location was fantastic, just in the middle of everything
I really reccomend this hotelĄ
Good value in an ideal location
Received such a good rate that I was concerned about what I'd find but was pleasantly surprised. Nicely decorated rooms, good amenities, friendly staff and perfect location.
A very nice choice
The Gran Havana is a beautiful hotel in a central location and proved to be the perfect choice for my family's trip to Barcelona in April. Most of the rooms are of sufficient size for American tastes, and are classy and modern- including the marble bathrooms. I have no idea why another reviewer complained about the personnel. They were gracious and helpful and gave friendly, personalized attention to all of my questions and requests for assistance. The hotel is only a few blocks from the Plaza Catalunya, abundant shopping, cafes and some Gaudi buildings.
Good for the price
My husband and I just spent our Easter weekend in Barcelona and stayed at the Gran Havana. The location was excellent for walking into town.
The staff spoke english and were very helpful. They gave us wonderful restaurant recommendations and even reserved tables in advance for us.
The room didn't have a view and the water pipes were a bit noisy from the other rooms, but it was very clean. The bathroom shampoos and lotions were restocked every morning. I thought this was a great hotel for the price. I would stay here again and maybe pay more for a room with a view.
Good Location, bad hotel
The good things: good locationBad things:Aircondition did not work, it only heated the place up, the staff told us to sleep with de windows open, impossible too much noise from the street (also at 4 o' clock in the morning), the radio in the room did not work, there was a lack of hygiene in the bathroom, not in conformance with European standards.The breakfast was good , but you have to keep in mind that 30% of the guests are smoking while you are trying to enjoy your breakfast
Wouldn't Go Back
We were told that this was a 4-star hotel, so our expectations were high, but unreasonably so. By American standards, this was not a 4-star. The layout was somewhat constrictive, the bar was not inviting for drinking or socialization, the rooms were small but decent, but we were disappointed with a few things. First, there was no concierge to assist us with general information and touring. The staff was inconsistent with service and attitude. Our room's air condtioning failed in a heat wave, and when I contacted the front desk they sent a bell boy up to play with the controls. He left and said "wait 5 minutes" for it to turn on, and it never did. I then went down to the front desk and the manager got defensive and said "what do you want me to do?" And I baked through the night in restlessness.Also, our rooms were equipped with 2 single beds, pushed together for me and my wife. No double mattresses or queens in Spain?We were happy that the staff did know English, I must admit that. The basic tv in the rooms offered poor selection with only an international CNN channel for English speaking people.I guess this hotel was good by European standards, but when you come from America, forget the star ratings. If I go back to Barcelona (not ever likely), I will not stay at this hotel again.
At last, a hotel where you get bottles of shampoo every day, regardless of whether you have used the previous day's supply. This hotel is not well known to taxi drivers; ours had to consult his map and ask for directions, leading to a higher fare than was necessary. It's on a busy road and convenient both for the new and for the old town. There are several metro stations nearby, and you can walk to the Gaudi Museum and the cathedral in about 15 minutes. The staff were not friendly and the place has an anonymous feel to it. Being open-plan, the bar is not exactly intimate. At 150 euros per night without breakfast (14 euros per person extra) it wasn't exactly cheap (this was Expedia's best rate). You can have breakfast in any number of nearby bars for 2 or 3 euros. Food is good value in Barcelona; 3-course set lunches cost as little as 6 or 7 euros with wine included! It was ok as a base, but we tended to avoid the hotel during the day.
Excellent location, shame about the view
excellent location, good walking distance to plaza catalonia, las ramblas and most of Gaudis' work.
shame about the view from the hotel room, the room faced a wall!!. be mindful when booking, despite being a 4 star hotel, the standard rooms do not have tea and coffee making facilities and the room is not sound-proof (you can hear your next door neighbours quite well) this is contrary to what the hotel description tells you. the bar closes at 22:30 meaning no hot drinks after this hour. book off-season and you won't be dissappointed. not a good idea to book at peak season, you'll be dissappointed unless you book a suite.
TripAdvisor Reviews Silken Gran Hotel Havana Barcelona
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