Macdonald Bath Spa Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Super 8 Castle Rock
Throughly enjoyed our break there
my husband and i stayed there in jan this year as it was my 40th birthday, from the time we arrived i felt the staff were very very helpful maybe a bit over the top in some respects, we booked a 4 poster room on the ground floor although you had to walk about 3 minutes from reception to get to it!! the pool was lovely and clean and the jacuzzi was wonderful a bit on the hot side though, we never ate there for our evening meal,we found a lovely turkish restaurant in the town .we had breakfast but paid the extra to have in our room (it was a special occasion) all in all worthy of its 5 star and i would go back.
Waited 15 minutes before being given a table for breakfast
We stayed at the Bath Spa for a couple of nights during February. We found it terrifically convenient for walking into the centre of Bath.
Our room had a super large bed and we enjoyed the clean and pleasant pool area. Apart from that however, the service was patchy and the service at breakfast was so poor that we decided not to risk other meals at the hotel. On both days, upon coming down to breakfast we were told to wait outside the restaurant for about 15 minutes for a table to be set for us. This has to be a first at any hotel we have ever stayed at. Once at breakfast, the coffee was forgotten, the toast didn't arrive etc. Also, on the way to our room, we had to pass a room being re-decorated. The door to this was always wide open to reveal wall-paper being stripped and the usual detritus of having the builders in - hardly 5 star and hardly inspiring to walk past on the way to ones own room
Not a 5 Star experience.
I stayed at the hotel with my wife for 2 nights Friday & Saturday, 27th 28th Feb 2004.The room was of 5 star quality, sadly we felt that nothing else was.The choice of food in the restaurant was limited and over priced for the standard. The restaurant staff were slow and not attentive. We dined there with two friends and wished that we had gone elsewhere.Breakfast was also of a poor standard, the coffee was weak and cold, when I complained it took 20 minutes for some more to arrive. Also very expensive, ?17.50 each.The pool was overcrowded, this was because it is also used as a health club for locals, something they fail to tell you when you book.I would not recommend this hotel to anyone, the staff were unflexible to very basic requests, deffinately not a 5 star experience.Relaxing breaks are intended as a pleasure, if you want to have a relaxing break please save your money and do not go to this hotel, you will be dissapointed.
We didn't have a ball in the restaurant
We had a one night stay at the hotel, with an accomodation only deal from their own web site, which was a good discount.
The hotel is situated up on a hill, about a 15 minute walk from the centre of town and attractions.The room was very nice, and the the pool and gym were excellent.
We dined in the hotel's Velour restaurant which was a big mistake; There was a very gloomy atmosphere to the former ballroom, the food was very pretty to look at and the waiters made much ado, with presenting it on silver platters etc. But the portions were tiny! Even after eating a couple of bread rolls each we were still left feeling hungry.
Not much change out of one hundred pounds either.
It was the same story at breakfast time, very over priced for what was on offer. Enjoy a stay at the hotel, but do find a restaurant in town
Very poor standards
This is not a 5 star hotel. The decoration is old and tired and NOT value for money. The cleaning leaves alot to be desired, as the floors in the resturant were dusty and dirty, and the air conditioning was on COLD, and was not turned down when we requested it.The beauty treatments were good, but very expensive.
nice hotel about 10 minutes walk from the city. we didn't eat in the hotel so can't comment on the food, but the room was fine and the staff were pleasant.
After reading the latest reviews we were a little hesitant of going to the Bath Spa Hotel, but we had a great couple of days there. Whilst we remained wary of our belongings being taken (to be honest - where aren't you these days?!), we had a great 2 day break. The room was lovely with probably the biggest bed we had ever slept in, the staff were really friendly and couldn't do enough for us and the food - fantastic! Although the hotel's atmosphere is a little on the quiet side, the food more than made up for it. We have eaten in some pretty special places in the UK (including the Witchery in Edinburgh) and this food was certainly worth the trip. The service is a little patchy at times (overly long waits between courses) the staff are really courteous and we would definitley go back again. The only thing that would make this hotel worth the five stars without any hesitation - is if the spa was a little bigger!
If you have to stay at this hotel (and I would not recommend it) make sure you carry your belongings with you at all times.
I attended a seminar there and had my purse stolen from a room which should have been locked by the hotel organisers. I did not realise the purse was stolen until a young man telephoned me at reception purporting to be from my credit card protection company, saying he had cancelled the cards and giving me a police crime reference number. All this was false. When trying to get the situation solved with the hotel, they did nothing to help.
Overall the hotel looks very elegant, but has a nasty atmosphere and poor quality food for a 5 star establishment.
This is a large hotel with mainly dull decor and little atmosphere, though pleasant grounds. Our room was a Superior one, but was nothing special. The one evening meal we had from the Table d'Hote menu, the main course was awful and service could have been better. Breakfast was pleasant, even if the toast was only toasted on one side! Lunch of salad, sandwiches and wine was good if pricey. The spa was not as good as other spas we have been to. All in all this is not a hotel we would wish to go back to and one night stay was more than enough for us.
this is a lovely hotel with comfortable beds, great views of the city of Bath, beautiful grounds and plentiful breakfast. the "hop-on" local tour bus stops there and is a good way to get an overview of the place.
I recommmend this as a treat for anyone
TripAdvisor Reviews Super 8 Castle Rock
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