Sovereign Oceanfront Hotel Miami Beach
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Historical Traveler Reviews Sovereign Oceanfront Hotel Miami Beach
8 reasons why no to stay there.(writing 10 would have brought back the nightmares)
(1)The rooms were dirty(2)The carpets hadnt been cleaned in years and appeared to have excrement staines(3)The spa was too hot and I burned my legs whilst getting in(4)I had to look round the hotel for my own towels(5)The bar was never open(6)On several occasions I had to demand for the room to be cleaned as the maids had 'forgotten' it(7)I changed rooms twice because of the dirt and the smell(8)The recption staff were not helpful, I had to do everything myself.My advice: Don't stay there even if they pay you!!!!
I knew we were off to a bad start at check in. The staff was very
pleasant but lacked the professional skills necessary to manage and run
a hotel. Most of the time the staff seemed overwhelmed and distracted
with everything else but the guests. As a result, everyday inquiries to
the staff were lengthly and tedious.
Now to the breakfast. Hmm....Do you like wonder bread? Toasted or not? Well it depends if avoid the morning rush to their single toaster (during their decreased two hour breakfast time window). There were also pop tarts to go with the second worst cup of coffee I have ever had. Don't grab all your white bread and jam at once- because that door to the patio probably won't open...overall the continental breakfast is not worth waking up for.
Where should you park? Well, you can pay their ridiculous 30 bucks per night (the highest in the area) to park in their driveway or you can fight with the parking meters on the streets.
On a good note, I was happy that they provided beach chairs and towels for the beach.
If you want ice you'll need to go downstairs to the front desk and they will provide it for you. The elevator (there is only 1) is extremely slow so hopefully your ice won't melt on the way back to the room!
Granted it was a fluke, but on our last night some kids put glue in all of the locks on the 5 and 6 floors. Once again, the staff seemed overwhelmed and distracted by the incident.
The hotel charges an additional $9.95 resort fee which includes beach towels, the breakfast, etc. This fee was recently lowered (from $30) due to many complaints from guests.
Overall, we were not happy with the hotel. If we go down to South Beach again we will not consider the Sovereign as an option. We would suggest the Best Western 2 doors down. Their prices were similar, the breakfast appeared better, and the pool was cleaner. Enjoy.
Terrible Place to Stay!
I took my fiance on a trip to Miami for the first time. Hoping to impress him we stayed at the Sovereign. BIG MISTAKE. Carpets were stained throughout with mold and our room even smelled like mold. To top it all off the alarm system kept going off. You couldn't pay me enough to stay at this hotel again!
Absolutely Terrible - worst I've been to in 30 years
We had purchased four nights four months prior to New Years Eve from Hotels website for the Sovereign. When we arrived there were about ten I'm in the process of suing them, so if anyone has people at the front desk who had also purchased rooms only to find out they had sold the rooms to the highest bidder. They would not work with any of us to find other hotels. The management abandoned the poor person (only a single person)at the front desk to receive the barrage of complaints from us. Basically, people had flown in from all over the country for New Years in South Beach only to be without a place to stay in Miami - all other hotels were booked. My suggestion is never, ever under any circumstances book from hotels and definitely never, ever don't, under any circumstances stay at this nightmare of a hotel. As a last note, I talked to several of the people who were staying there and found out that even though they had rooms, everyone the hotel was one of the worst they ever had been to. any similar stories abou this hotel, please email me if you would like information on how the lawsuit goes.
I normally dont write to these sites but i loved the hotel so much that i wanted to write. The hotel is a very pretty hotel on the beach and clearly advertises thier resort fee on all the .com sites- it is a great deal with a free open bar, phone calls, internet connection etc- and with the low rate it is still a bargain. Although the hotel is minimally staffed- i became friends with the staff and they were the most accommodating bunch. I sayed for a weekend and extended 2 more days i enjoyed it so much
As has been mentioned in the other reviews, the hotel will promptly attempt to charge you $30+ as a mandatory resort fee for, amongst other things, your complimentary breakfast (surely some mistake?). If you claim ignorance, this will promptly be lowered to $19.95.If you're travelling by car, be warned that you may also face a $30 per night valet parking fee if you don't want to chance your arm with Miami meter maids - there's no on-site parking. Meters start at 8am so you'll need to be up bright and early to feed 'em - carry on till 6pm.Biggest problem: exotic bugs of varying descriptions in beds of the first two rooms we were put in. Third room just had ants in the bathroom and nothing obviously in the bed.Also, the much-vaunted renovation seems to be a failure - walls were stained with rust from A/C leakage, pool and pool area were filthy and poolside infested with fire ant nests. TV appears to be run from a badly-installed aerial with five out of six channels totally unwatchable, though NBC was merely strangely coloured - watching a bright green/psychedelic purple Jay Leno was interesting.No refund offered although they did waive all extra fees for the one night we eventually stayed and co-operated fully with our travel agent in changing the remainder of our reserved time to another hotel.Staff were helpful and friendly "complimentary" breakfast was good, but couldn't really placate us and put a fairly severe downer on our Miami experience - left next day.If the extra fees had been figured into our costs, we would have gone for a pretty serious hotel instead for that price. Suggest that Sovereign need to put their house in order urgently - including fumigation, further restoration and a price scale review.
Good place - but with a sting in the tail....
Its been said in another review of the Sovereign and it certainly applies - a mixed bag!
We found the Sovereign through Expedia UK and got a good deal on it, (£39 or about $62 a night during September) and after viewing the pictures on their own site and Expedia were looking forward to our stay.
However, our opinion changed 5 minutes after arrival... after a full day of traveling, during check-in a piece of paper was produced explaining the 'resort-fee'.
This fee covered various extras including a continental breakfast, beach towels, beach chairs/parasols, bottles of water, free bar (when its open) & also some cash off facials/watersports hire.
The downside to all this is $34.95 per night, per room - this was not something we were prepared for and the receptionist was not sympathetic to us at all. She was very defensive about the fee claiming it is displayed on Expedia USA and we should have seen it. (However, we are from the UK and booked through the UK site, where it is not mentioned).
As we were staying for a week, this would change our good rate of $62 per night to $97 p/n (An extra $245 for the week).
After some time arguing we were not aware of the fee, it was lowered to $19.95 p/n - a significant improvement, but our view of the hotel was severely tarnished.
However, there are some really good elements to the Sovereign!
The room we were staying in was very large with nice furnishings, a very comfortable bed and excellent bathroom. The air-con is also powerful enough to turn the room into a block of ice within about 5 minutes!
A slight downside is with the tv - which was massive. There are 10 channels or so listed however, only 3 channels actually worked (CBS, ABC and Fox) but the recption on these was patchy at best. But with the beach/pool outside its unlikely you'll be watching it to much, but just to let you know.
The pool and garden area were lovely and led straight onto the boardwalk and beach. There is also a spa/whirlpool which was excellent.
There is also a lot of sun-loungers around the pool and also a couple of hammocks in the garden. (Theres also the biggest grasshoppers we've ever seen!)
The free bar (between 1700 and 1900) was also a good touch. Whilst we were there, it was only open between 1700 & 1900, if thats because of the time of year we went I don't know. So its a bit bad if you want a drink during the afternoon/night.
The valet parking was expensive ($30 a day) if you have a car, but there are several bus routes that stop outside the hotel that go to and from South Beach/Downtown.
In summary, the Soveriegn is a good hotel but could be an excellent hotel if the resort fee issue was resolved (either by losing it all together or including it in the price quoted on internet sites) Speaking with other guests, everyone was unhappy with the resort fee and no-one knew about it.
This is a good hotel, and we would stay again, however remember to budget for the resort fee!
Horrible!!!I just stayed at the Sovereign, at believe me our group was disappointed from the time we walked in ... We made our reservations through Expedia and paid $65.00 per night, and thought it was a great deal; however upon arrival we were notified there was a "mandatory" fee of $35.00 a night. This fee included among other things, unlimited bottles of water (which was pretty cool) free continental breakfast and an "open bar" from 5-7 PM. However the bartender would close the bar at around 6:45 PM!!!, so we were unable to get drinks after that time. In addition the bar was only open during those two hours, never during the day!!! There were only 3 available channels to watch, our tv didn't work properly, the pool was dirty (I don't even think it was treated with chlorine ...) Overall it was very upseting because it's a nice little hotel, with lots of potential ... if it had the right management.
I feel a bit guilty as I'm here at the hotel as I write this. This hotel is a hard one to rate because are at least a couple of really negative things going on that cancel out the really good things about the hotel.
First, I found a rate of $55/night for four nights on Expedia which is excellent. Add another $9 for taxes and fees and you have a great beachfront room for around $64/night. That was great until I arrived at the check in counter. I was told that there is a mandatory $20 "resort fee" that covers various amenities like continental breakfast and beach chairs. Suddenly my cheap rate became average.
The hotel itself seems typical for a small, older, art deco building.
Apparently Marriott was supposed to take this hotel over but pulled out before the deal was completed. Many upgrades were completed before the pull out. The furnishings and fixtures are newish as much of the paint on the walls. However, some windows are old and sandblasted; the carpet is ready for replacement; and the exterior walls need to be painted.
Otherwise, the physical building is nicer than I expected.
The patio area is beautiful. Its actually one of the nicest garden patios in the immediate area. The pool and jacuzzi is clean and inviting, there's ample seating, hammocks and the foliage is well placed. A note to those who are a bit squeemish around bugs: lizards and lubbers are common in this area. (If you don't know what lubbers are I advise you to look them up on Goggle - otherwise be prepared to scream from surprise.)
The other major disappointment for me was the lack of cable. Not only was there no cable, they only had 3 viewable local channels. It had something to do with that Marriott pull out. To their credit though the "free" high speed internet connection works great. Just connect the provided network cable to your laptop's network jack and you're good to go.
Another problem is parking. They only offer valet parking for $30/day which I think is outrageous. THe hotel next door valets for $15 /day. I chose the cheapest option: Go to Publix and buy a parking card for $25.
Then park on the street at the meter for a maximum of $5/day.
I would probably stay here again because the staff has been great and its still a good deal even with the surprise resort fee.
Would Definitly stay here again!
I know it's been a long time, but I never knew that Icould tell anyone about my trip to Miami, until now! (I was looking forreviews for my next trip to the Bahamas) I stayed at the Sovereign Hotel(soon to be Courtyard Marriott) in August of 2002. It was a wonderfulexperience and the staff was incredibly polite. The Sovereign is exactlylike the photos the pool is small, but refreshing and when we were therewe had the pool to ourselves almost the entire week. It was very quietand it was right on the beach. you can get an ocean view room (I didn'thave one) but I'm sure they are incredible. RE: Miami in general.Your best bet is to take the bus everywhere and learn it! it's a lotless expensive & they run along Collins ave. all day/night. The tripoverall was amazing & the hotel was very comfortable, they were fastand virtually invisible, our room was clean at all times and I never sawa made!!! I would rate this hotel a 10++++++
TripAdvisor Reviews Sovereign Oceanfront Hotel Miami Beach
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