Solara Surfside Resort
How has this hotel rated in the past?
Historical Traveler Reviews Solara Surfside Resort
We have just returned from a one-week stay at the Solara Surfside. We were booked into a one bedroom unit, and were disappointed to be put into a studio unit that was nice, but very small. We asked to be moved to a one bedroom and were told we would have to wait a few days to give additional time for some of the reservations who hadn't shown for their check-in date the day before to arrive. We asked again the next morning, and the front desk clerk was very accomodating, and actually moved us to a two bedroom unit which was very spacious and comfortable. Other than that initial bump, the remainder of our stay was worry-free and very enjoyable. The beach in front of the hotel is absolutely incredible!! Nothing but soft sand, and turquoise water! We loved being close enough to our hotel to be able to run back to the room for snacks or to use the bathroom. Nice touch was the complimentary washers and dryers on floors 3, 5, and 7 of the hotel. Take some laundry soap with you (or buy it at the front desk) and it is so nice to be able to wash wet swimsuits daily. The hotel is very well run and maintained. We will definitely return again to this lovely hotel.
I love it there
the people that work there are great and the place is so0o0o0o nice!!!
Our experience was NOT good. The rooms were nice - big and clean, and the beach was nice, but that's where the positive experience ends. As we checked in, we noticed a large hole in the ceiling outside of our room catching water that was dripping through a plastic sheet into a 30-gallon garbage can. At one point the plastic fell so the water was dripping all over the carpeting making a huge puddle in the hallway. We called the front desk to advise them of this and they attempted to reattach the wet plastic to the ceiling with duct tape. At 7pm on the day we checked in, we noticed our room was not cooling off, so we called the front desk. The desk attendent instructed us to "wait longer". I told him we had turned down the thermostat at 4pm when we had checked in. He asked us to wait longer. At 8:30pm I called again, as the room was still warm and the muggy. He asked us to wait longer, until I voiced frustration when he sent the maintenance man up. The maintenance man put his hand in front of the air vent and claimed it should be working - and it would "take time". By 10:30, when I called the desk again, not only was I sweating from the heat, I was very angry. The man at the desk finally agreed to give us another room for one night, "after they made sure it was clean". So at 11:15pm, we moved into a cooler room, which was great - and overdue!! Unfortunately, the minute we turned off the light and put our heads to our pillows, the smoke alarm started to beep as the battery was going dead. We called the front desk (again) who sent Security up to "fix" the problem. After my husband showed Security how to get the battery out, we were told that would fix the problem. The alarm continued to beep every 30 seconds. I called the front desk (again) and once again was told to wait it out. By now it was well after midnight and I did not want to hear we would have to wait, so they sent Security up again who had removed a battery from another room to replace the one in our room. The following morning we complained about our original warm room again - and someone came up and added freon to the air conditioner. He claimed it would be working soon. By 8pm that night, we gave up. We opened the windows for a warm breeze and sweat the night out. It was ridiculous. The other complaint would be that the activity schedule was not accurate - and it had different times posted in different locations - and activities did not occur at the posted times. We were not impressed and will not return nor recommend this hotel. I'm fairly confident that the garbage can full of water is still overflowing in the hallway.........
A great place to stay!!!
My fiance and I stayed here from 060405-061105 and had a great experience. We were RCI (timeshare) exchangers and were pleasantly surprised at how non-aggressive the sales rep was when we declinded to attend the "sales" meeting. Asides from the weather not being the greatest, we loved being right on the beach and close to some great shopping areas. The solara is one of the only beach resorts I ever stayed at that offered FREE beach recliners, which was a big plus. The staff was AMAZING.... everyone was friendly, especially the valet, who was sincere and never once lingered for a tip. A few nights we had problems with a group of people eating and getting drunk in the spa for over three hours at a time (past the 15min limit) and the night manager handled the situation fairly and professionally. I would definately stay there again, it was a fuss-free, no worries vacation at the Solara...
A #1 Choice in North Miami Beach
Within 50 yards of the beach, with wonderful amenities including free cabanas and towels! Only minor downside was when we were approached to be part of a timeshare sales presentation. But once we graciously declined, it was never an issue again. We stayed a week in mid-May '05 and will definitely return. Within walking distance of the Town of Surfside, Publix grocery, and a wonderful Jewish bakery that specializes in morning pastries! And @ $120 a night for three adults - it was a steal!
Solara was great
My husband and I went to Surfside Floridia and stayed at the Solara for our honeymoon. We were promised an ocean view, which we did not recieve, we had a view of another condo next door. Otherwise this hotel was excellent. Right on the beach! The hotel staff was excellent, especially the valet drivers! Word of advise, you need to rent a car if you stay at this hotel! There is not that much around, but there is a few miles away. I would definently stay at the Solara if I were to come back to Surfside again.
Solara Surfside was great!
I just returned from the Solara Surfside and I enjoyed it very much! So much so that I don't want to write a good review--stay away! The condos were huge and immaculate, and the resort is right on the beach. Only downsides are that I'm not sure it's great for kids, as there is a game room and activities, but the pool is small and deep.
Convenient location: beachfront, in walking distance to shops and restaurants, short drive to South Beach, 20 min. drive to Bayside Shops, short drive to Aventura Mall.
Helpful and generally pleasant staff: One particularly pleasant front desk staff for whom I wrote a commendation for--everyone else kind enough and helpful. Front desk staff person responded quickly to my 11:30pm complaint about having difficulty pulling out the sofabed.
Good array of amenities: Pool, 3 bar-b-que grills, shuffleboard, ping-pong, foozball, Sega dreamcast, board games, darts, social room, nice volleyball net, fitness room, hot tub, laundry, book with many menus from local restaurants at the front desk-very helpful, valet was cheaper than many other places ($2 per day for owners), only one other automatic cost-$2 per day for in-room safe
Nice room: Stayed in a studio--modern furniture, full kitchen, spacious enough, retractable wall between dining room/living room and main bedroom, clean, hair dryer, iron/ironing board, dishwasher/microwave/oven/ stovetop/fridge/plenty of cabinet space/utensils/ blender/toaster/plates/tupperware...
General comments: My guest and I had a very nice stay from 6/05/04 to 6/12/04. We really had no complaints, and were pleasantly surprised overall by the resort as we really didn't know what to expect. Good value.
Great Service & Location!
We had a great time @ Solara Surfside. The service was great. All of the staff was very friendly & helpful. We will definitely stay at Solara Surfsideagain. The beach is just a short walk out the back of the hotel. Beach chair are available at the resort, so you don't have to rent them on the beach. The resort also supplies towels for the beach, pool, & hottub.Just a couple of block away from the beach is great shops & restaurants.
Loved the beaches and downtown
The Bellman was very nice. I enjoyed the scence and the nearby down town on the bay. I will go bcak again and recommend this place.
TripAdvisor Reviews Solara Surfside Resort
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