Sol & Luna Lodge & Spa
How has this hotel rated in the past?
TravelPod Member ReviewsSol & Luna Lodge & Spa Urubamba
Really great hotel. Rooms are separate houses in beautiful well maintained gardens. The spa is brilliant. One of the best massages I've ever had. Staff are very helpful.
Food is good
Well worth a visit
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
This is a very nice hotel with individual lodge rooms set in wonderful gardens. It has a fine restaurant if slightly more expensive than other fine restaurants in Peru. The staff are very attentive and provide very good service. There are however a few small shortcomings which should be addressed. Unlike the majority of hotels they only provide a free bottle of water on the first day, the cost of a bottle is about 5 times that in the shops. The internet service is very patchy and slow, all the other hotels we have stayed in have solved this issue. The hot water delivery is sporadic at times, in the shower you can suddenly be subjected to cold water then very hot water.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sol & Luna Lodge & Spa Urubamba
We just came back from Sol & Luna and had a fantastic stay at this beautiful hotel! A special thanks to the staff Hugo, Carlos, Oscar, they are wonderful people and helped make our stay confortable and enjoyable.
A special thank you also to Moises & Eduardo who are fantastic guides and to Cynthia who is a fantastic masseuse. We were reluctant to leave the Sacred Valley and Sol & Luna.
We have just returned from our trip to Peru and I must agree with other reviewers---wish I'd heeded my intuition about this place and changed to a different hotel....On the surface, Sol y Luna is lovely in it's rooms and stunning garden surroundings. Unfortunately, the owners are in absentia and the management is indifferent to guests concerns and complaints. It's apparent that they've heard our type of complaints before. The non-caring attitude turned us off and we shared our feelings with other guests who agreed that pricing for everything beyond the room rate was exhorbitant! Since the hotel is several miles outside of town, they must consider their guests easy targets for overcharging on food in the restaurant. We were too tired to go into town and had 2 small chicken soups, a salad and a bottled water for about $30!!!! As mentioned in other reviews on this site, the "health club" charge is $25 PER HOUR!!! Even at the 5 star luxury resorts in the states you might pay $25 to use a world class club for the entire day. Spa services were also at high rates beyond the basic massage rate of $55 per hour---though several friends who had stayed gave mixed reviews of the therapist. We didn't even bother to find out prices for the outdoor activities. Buyers beware at Sol y Luna! On a walk to town we discovered the newly renovated Hotel Libertador and they had a spectacular location and quite reasonable rates. My husband is a travel agent and we would surely send travelers here rather than Sol y Luna. Don't waste your money....
One of the "RARE" places we´ve everbeen that the ambience + the scenery exceeded our wildest dreams. Petit was a fantastic hostess and took care of our every whim.
Bravo to the Chef for the most wonderful food.
Ripped off in every way!
I stayed here for 5 days, thinking it would be a luxurious trip highlight. Instead it was an unpleasant, infuriating rip off! The staff, management and owners were sour, surly and unhelpful.
Everything was overpriced- food, restaurants and activities were TRIPLE the prices in town. We asked for 2 sandwiches and 2 Sprites for our kids when we arrived. They charged us $US27! And my kids both got food poisoning! When one of the kids was well enough, we went to their restaurant and they charged us $US16 for boiled spaghetti with butter!
After charging exorbetent prices in US dollars they then converted the bill to Peruvian Soles at an unheard of exchange rate.
It was our only bad experience in all of Peru. It soured our holiday.
Beautiful hotel in Sacred Valey
The hotel is on beautiful grounds. Gorgeous fragrant gardens surround the bungalows. Wonderful bathroom, although shower was a bit tempermental, but hot nonetheless. Food was excellent--we ate lunch and dinner there. We booked trips to Pisac, Ollantaytambo, and Salinas de Maras through the hotel. The trips were very expensive, but they were privately guided for me and my husband--in the end we decided they were worth it. Our guide, Gabriela, for the trip to Pisac and Maras was great. Since it was just me and my husband, our guide, and the driver we could do things at our own pace. Also, the transport to and from Cusco was quite pricey. I would stay there again.
Magical Sol y Luna
Welcome to your own private fairytale!
Individual bungalows in the famed Sacred Valley of Peru, where Inka royalty vacationed.
The staff caters to every need, the restaurant was incredible and the grounds feel like like you are in Neverland!
Wonderful stay, so relaxing. I wish we'd had about 8 more nights here...
Plenty of activities: for the amateur archaeologist, there's fantastic ruins to explore to the north south and west ( a short taxi ride)
for the horse lovers, they have full stables on the property, the Urabamba River is near for rafting, and bird watching is another popular activity.
Don't miss a ride on the 'moto-taxis' too, it's a kick!
There's nothing like Peruvian hospitality, and now I know why the royalty came to this calming, beautiful part of the country.
A nice place to stay with a family but not perfect
the rooms were great for a family but the extras such as trips can add up. The guides were great but the price was a bit high. i was also taken back by the $25 charge to use the gym equipment (which was the best we found in Peru). The resturant was good not great, and we did have a problem with a caterpiller in the salad (but this is an outdoor type environment so not a total shock and management was superb when the problem was brought to there attention. Overall a worthwhile experience
Do not stay here!
We stayed three nights at the Sol y Luna during our honeymoon, this turned out to be the worst part of our trip in South America. Upon arrival we ended up booking through the hotel a rafting and horseback riding trip, we had little choice as the hotel provides no information at all on the Valley... they simply want you to book everything through their concierge or use the facilities at the hotel (there are numerous complaints about this on the Guest Book in the hall).
The day prior the horseback riding my pregnant wife was food poisoned at the hotel restaurant, she was extremely ill and even fainted. Getting the concierge to find a doctor to come to the hotel was a VERY hard task, they kept telling us to take a taxi and go to the local hospital. In fact, the first thing they did when we told them about the sickness was to inform us that regardless of the cause we would be billed the full US$200 for the horses we had booked the previous day. Naturally our mindset at the time was not on arguing over charges, so while at the end we managed to get a doctor over (who run blood tests and confirmed the food poisoning), at check-out we had to pay for the dinner, the doctor and one of the horses... I think this is insane management of a hotel, regardless of the number of stars.
Throughout our stay we had serious problems with the management whose only aim is to increase guest's bill at every opportunity, so while the hotel's exterior and rooms are very nice, we strongly recommend that you stay elsewhere for an enjoyable and fun vacation.
As you may notice from their website no prices are posted on the activities advertised, after reading this, don't be surprised at the US$8 internet rate (for half hour) we were asked by the front desk... of course while we stayed there only one other room was occupied (surpise, surpise)
A complete surprise!
If you are a garden lover this is the place for you. Brand new bungalows/roundels, or whatever you want to call the accommodation because it was amazing, set in herbacious borders with immaculate lawns in the middle of cloud covered mountains. It was absolutely breaktaking in the morning.
Everything was fresh and clean. The food was terrific and the staff were first class. This really was a find for me.
Most excellent accomadation!
Sol Y luna was our very favorite accomadation in the country of Peru!
Many people stay in Cusco and fly right by the beautiful Urubamba valley on the train as they rush to Machu Picchu. In the process they miss the scenic drive into the spectacular mountain valley, the market at Pisac, the living culture museum (showing the different animals of the Andes, the colletion of the wool, dying of the fabric, and the various weaving methods+ the awesome but expensive gift shop !) There are over 125 Incan ruins in or around this valley.
After spending the day exploring the culture and history we drove up to a high adobe wall that surrounded the compound. Pulling in through the gate, we were ushered into a lovely tiled reception area. I could see beyond that the entire grounds were landscaped to perfection with blooming perrenials.
We were escorted down a walkway to our own Incan-style bungalow. Very private and very romantic! The buildings are in the round with high beamed ceilings, beautiful tile floors and terrazzo marble bathrooms.
Besides, I tend to love anyone who leaves me chocolate samples.....
The rooms are simple but elegant. Books abound on local nature and history, if you aren't too tired to read.
Everything looked new and fresh.
We weren't hungry for dinner, but wanted a little something so we tried the local hot Miseo soup for dinner with steaming hot rolls . It was fantastic and we were refreshed with a splash of hot coca leaf tea. Our waiter told us that everything is made fresh here daily, including pastries. There is a bar in the same restaurant and the backroom (which looks out over the built-in pool which is in a lush landscaped environment) is where the extensive breakfast buffet is served.
a word of caution: Other travelers went into town that evening for a meal and all 5 of them were deathly ill the next day....3 of them were too sick to see Machu Picchu!!!! Be very, very careful about where you eat and what you eat in Peru!)
We wished that we could have spent more than one night relaxing and enjoying our hosts at Sol Y Luna.
TripAdvisor Reviews Sol & Luna Lodge & Spa Urubamba
Travel Blogs from Urubamba
... and wifi, so we found a restaurant that had outside, covered seating and didn't mind if we only ordered espressos. It was a well-spent 16 soles for 2
coffees, a dry seat with a view and some email catch up.
The train ride back to Ollanta was as lovely as the first one. We were tired and so happy that we opted for the earlier train.
On arrival at Ollanta, P joked he didn't want to walk back to the hotel. Lucky for him our train ...
... the Salt Flats in Bolivia we have practised staying in extremely basic places, so this does not feel too bad, but it is no 5* hotel that is for sure. All rooms are surrounding a courtyard, where the bathrooms are located, there is no privacy at all. Water in the showers is freezing cold, so we skip that indulgence. Later we go for dinner and we go to bed very early.
Carlos tells us the weather forecast for the next 3 days. Apparently if it rains in the night, it will be around ...