Sokha Beach Resort
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How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Swimming pool
TravelPod Member ReviewsSokha Beach Resort Sihanoukville
we had a Great relaxing time
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sokha Beach Resort Sihanoukville
Beautiful But Improvement Needed
My husband and I came here for a relaxing 3 days at the end of a 2 week trip within Cambodia. We wanted luxury, and overall we got it with a few exceptions.
Gorgeous setting on pristine white beach, with great view of the light blue sea, and perfectly manicured grounds with great facilities. Faultless upkeep of the resort complex - spotlessly clean. Good room layout, comfy king bed, great bathroom. The staff were very friendly and there was plenty to keep us entertained, what with the pool, the beach, the spa, gym, internet access, and water sports (had we been interested).
While attentive, the staff in general were young (and in some cases seemed new to the service industry) and had a very weak grasp of English. As a result mistakes were made in simple things like food ordering; I had trouble getting change for a 10 dollar bill, I couldn't get the various activities, like spa services, explained to me. This is a luxury resort where the main clientele speak English, not Khmer. We paid to get 'the works' and it's difficult to get your needs met if the staff can't understand you! This extended to their written materials - many English words were mispelled or awkwardly translated.
The service was inconsistent. At breakfast you can't lay down a fork without someone asking if you're finished, but when I ordered 2 cocktails from the beach bar it took 15 minutes to make them.
Finally, the food was only OK and I expected much higher quality cuisine from a luxury resort.
Class hotel in SIhanoukville. The beach is beautiful and compares well with luxury seaside resorts in the Carribean or in Thailand. I loved the food and found the rooms spacious, clean and very well furnished. Staff was helpful and friendly. Last thing: price are very competitive for a 4*+ - 5* hotel.
Not true 5*
Stayed here for 3 nights with mixed feelings. Had booked 2 seaview rooms but arrived to find my children offered a room overlooking the food plate stacking area! Absolutely refused to stay in the rooms they offered us so they quickly moved us to better ones (why they didn't to that in the first place?). It was low season so the place was not overcrowded - as it is a HUGE, it might be pretty awful in high season. It does its best, but no way is it 'proper' 5*. The pool area is nice (though far too many young kids for me) and the beach beyond is also really nice; not very wide but long with a fishing village at one end and a locals' bit at the other (this gives is more character). Just about enough beach loungers so in high season, it would be impossible. Lunch on arrival was a bit disappointing and from the menu in the main area - burgers and frozen stuff. Their fish restaurant was good (not cheap) and you can choose your fish from the tank - go for the fresh stuff or it will be frozen; a buffet they had one night was absolutely excellent with really top quality meat, prawns, fish etc (we struck a bargain price with the manager!) so we were disappointed when it was not available the next night (we went into 'town' by taxi and ate there; food was very good local stuff and fresh fish but we nearly walked out as we watched the antics of a very large black rat running all over the tables at the end of the restaurant). Cocktails were good (tried a lot of them in the pouring rain under a thatched beach hut!) and wine was decent enough too. Staff were pleasant if not always awfully efficient and english was not spoken very well; pool room and Spa were very useful for our teenage kids and their cousins on the day it rained non-stop. They had a local 'Abba'-type group every night who tried very hard but were fairly hand-wringingly awful (NOT our scene but after a few drinks they didn't seem so bad - even at a distance!). The sound proofing in the rooms is awful. Every toddler staying there seemed to be screaming up and down the corridors at 6am and there was endless ringing of doorbells. My teenage sons had to listen to a very amorous couple for much of one night (my 14 year old was a bit upset poor chap). But all in all, it was good to have 2 days of doing absolutely nothing after 3 weeks of hard travelling but for stays longer than this, don't come - go to Thailand. The town is a dump with nothing of interest at all. It's a long 5 hour drive to get there (we enjoyed the scenery; teenage sons found their i-pods useful then!).
Komme gerade mit meinem Mann von einem Urlaub in Kambodscha zurück. Es war einfach fantastisch. Wir sind von Siem Reap nach Phnom Pehn und runter nach Sihanoukville gefahren. Haben im Sokha Beach Hotel für 2 Nächte gewohnt um meinen 30. Geburtstag zu feiern. Die Angestellten haben sich sehr um uns bemüht. Es gab immer jemanden, der einem geholfen hat oder Fragen zu beantworten, egal wie einfach sie auch erschienen. Die Zimmer waren riesig und mit allem Erdenklichen ausgestattet. Im Bad gab es eine begehbare Dusche und eine Badewanne. Der private Strand war fantastisch und man wurde von keinen Verkäufern belästigt, da niemand sonst dort Zutritt hatte. Versuchen Sie über das Internet zu buchen, da man hier etwas Rabatt bekommt. Jeden Abend gibt es Livemusik und tolles Essen.
Habe hier im Juni für zwei Nächte, zusammen mit meinem besten Freund gewohnt. Hatte ein tolles 5 Sterne Haus erwartet und bekam ein schlechtes, teueres und unfreundliches Haus präsentiert. Als wir an der Rezeption ankamen, kümmerte man sich nicht um uns, obwohl niemand außer uns dort war. Hatte bereits vorher, via Email um ein Upgrade auf ein Zimmer mit Meerblick gebeten und keine Antwort erhalten. Als ich wieder nachfragte, sagte man mir, dass keins verfügbar sei und es noch einmal 20 USD extra kostete (habe 84 USD pro Nacht bezahlt, plus 20USD für ein Zimmer mit Meerblick). Der Service war ok, die Anlagen haben uns allerdings entäuscht. Nach 19 Uhr kann man nicht mehr im Pool baden und der Whirlpool war nur für ein Geschlecht bestimmt, des halb kann man sich auch mit niemandem unterhalten und es wird schnell langweilig. Das Essen ist sehr teuer und von schlechter Qualität. Ich hatte gehofft, dass man sich etwas mehr um uns gekümmert hätte, da wir hier die Einzigen waren und es nonstop 3 tage lang geregnet hatte...Nie wieder.
I stayed here with my best friend in June for two nights. I was expecting a 5 star upstanding hotel, and arrived to an isolated, unfriendly, expensive place. First we arrived at desk and were not taking care of altough the hotel was empty. I had ask previously by emai to be upgraded to sea view, but didn't receive an answer. Once I asked again at reception they said they had no availability and that it was charged extra 20 USD. (I payed 84 USD per night, plus 20USD for sea view)
Service was okay, but we were dispointed with facilities. You cannot swim in the swimming pool past 7pm and jacuzzis are unisex, this means you cannot chit chat with someone, and easily get bored on your own.
Food is very expensive and of poor quality.
I had hoped we would be more taking care of since the hotel was completly empty, and raining non stop for three days...
Will not stay here again.
Really enjoyed (but a bit isolated)
Stayed here as a stop-off on a sight-seeing trip around SE Asia. It was definitely a nice break from the travelling and the hotel was a nice, comfortable place to stay. We got a sea room which cost a little more but was definitely worth it. The staff were also very helpful and service good. The grounds were also pleasant and the restaurants food was okay though nothing special.
Our only problem with the place was that it was pretty much by itself. Attempting to walk to somewhere else in Sihanoukville would be quite a job and probably more work than you'd expect to do on a beach holiday. This effectively means you are captive to the restaurants in the hotel. This is not necceasily a bad thing, but like most people I enjoy the element of choice without too much effort! You also see the effect in your final bill which is likely to be more than you expect.
Sure this place is more expensive that anywhere else in Sihanoukville but you get what you pay for an by international standards the hotel offered good value. We'd stay again.
Sokha properties has 2 hotels/resorts in Cambodia
1.Sokha Angkor in Siem Reap (stayed 2 nights..see my review of other hotel)
2.Sokha Beach in Sihanoukville(stayed 7 nights)
Both hotels are lovely but of the 2 hotels/resorts, Sokha Beach is far behind the Sokha Angkor. Sokha Beach is a very nice hotel(see attached pics) ... but misses out on the details of a true 5 star hotel. Don't get me wrong, you'll still have a great time but you'll have to be very patient and just go with the flow (remember this is by far the nicest hotel in the area .. nothing compares to this hotel).
Arranged transport to/from hotel from Phnom Penh: 2* (beat up car, 4 hr drive, no refreshments along the drive, would be great if they spoke a little english)
Location: 5* (see posted pics)... only guests (not good for visitors) can use the beach so it's always quiet on the beach :))
Prices: Cheap for a 5* hotel (100ish USD)
Rooms: 4* (The suites are not worth it ... just bigger but with the same decor and furniture)Would definitely recommend you ask for the top floor as the view is much better that the ground floor.
Facilities: 4* (Beautiful pool but the gym is average .. broken equipment. Also, the SPA is not setup yet :(
Friendliness of service: 5*+ (Very friendly)
Service Skills: 3-4* (Definitely a MGMT issue since the staff are extremely friendly but have not been provided with adequate training). I'm very surprised at how different the levels of service are between the Angkor Hotel(sister hotel) and the Sokha Beach Hotel ... night and day)If I was the owner, I would definitely look into this difference.
Food: Good variety at the buffet by the pool (breakfast/lunch/dinner) but we would recommend the seafood restaurant (owned by the hotel) 500m from the hotel (see pics).
Would I go to this resort again?? .... I would definitely go back to Sokha Angkor again but not sure if I would come back to Sokha Beach. There are so many places to explore and it has to be a very special place to come back again (sorry Sokha Beach...you've got the potential, but not quite there yet)
My husband and i have just returned from a trip to Cambodia. It was fantastic we spent sometime travelling from Siem Reap to Phnom Pehn and down to Sihanoukville. We stayed at the Sokha Beach Hotel for 2 nights as a treat for my 30th birthday, the staff just couldn't do enough for you. Someone would always be around to assist you and answer your questions no matter how silly they were. The rooms were massive with all the facilities that you would expect. The Bathroom had a walk in shower aswell as a seperate bath. The private beach was just fantastic, you didnt have any problems with people trying to sell things to you whilst you sunbathed as they are not permitted to go on the beach. Try and book the accomodation via the internet as you do get a discount. They have live entertainment every night and the food was nice too.
TripAdvisor Reviews Sokha Beach Resort Sihanoukville
Travel Blogs from Sihanoukville
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