Sofitel Sydney Wentworth
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TravelPod Member ReviewsSofitel Sydney Wentworth
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sofitel Sydney Wentworth
My favourite in Sydney - superb!
This would have to be one of the best hotels I've ever stayed at in Sydney - and I've stayed in many including the Intercontinental, Menzies, etc. The remodelling is beautiful, even if the rooms aren't overly large. The staff are so very accommodating and helpful, the location is perfect, and the king beds are the most comfortable I've ever slept in at a hotel. One of the biggest pluses is the sensational buffet breakfast. I look forward to each visit here and this is my third stay. This place must have great feng shui - it has a lovely outlook with its little balconies overlooking the terrace and it is sometimes hard to believe it is in the middle of the city. On my previous stay, during the renovations, there was a mix up with my last minute internet booking. I was politely asked by the staff member at the desk if I wouldn't mind waiting a moment while he talked to his manager. I thought "Here we go, we're out on the street". But no! After pointing out that the hotel's standard rooms were fully booked out, my family was accommodated by the hotel in two of its gorgeous One Bedroom King Suites (for the price I had paid for two standard rooms). They were phenomenal! With customer care like that, plus all the other good points mentioned above, I couldn't recommend this hotel more highly.
My wife and I stayed here recently after all the renovations were completed. Staff excellent and efficient. Check in and out took less than 2 minutes. Room was beautifully decorated with many personel touches. The bed was the most comfortable bed we have ever slept in. We paid only $200 per night for a Sat which is great value for a 5 * hotel. The bathroom was beautiful with wall to wall marble and a large cast iron bathtub that easily fits 2 people. The soaps and shampoos were all first class with many lighting combinations. The room whilst not overly large was spacious with a chair/table and a single lounge chair. All lights can be controlled from the comfort of your bed. Porterage was excellent with no expectation of a large tip. Valet parking excellent and efficient for $30, good value and as we used the car several times we found it useful. The buffet breakfast was first class and not rushed and although expensive at $35 not excessive for a 5 * hotel. Being an Accor hotel entitles you to substantial discounts if you joint the Advantage club. Newspaper arrived on time.
Well recommended and excellent value. I could not fault it during our stay.
Stylish hotel, great bed, great location
Really enjoyed a recent stay at the Sofitel. I book various hotels in Sydney on a regular basis, usually based on locations of meetings or price.
This was a little more than I'd usually spend (about A$250 through wotif) but it was worth it. The room was a decent size, it was really central (close to business area but 2 blocks from beautiful botanical gardens) and the room service food I ordered was actually VERY good - a rarity in hotels I find.
I really enjoyed my stay.
The Wentworth is back in style!
I had stayed in the Wentworth a few times prior to it's recent refurbishment and back then it was not one of the places I preferred to stay. Well how thing's change! The decor has had a fabulous face lift the lobby as always is lovely. The rooms are now all fitted out with blonde timber fittings, lush bedding and soft furnishings and all the usual creature comforts you would expect. Maybe I was super tired - but the bed was the most comfortable hotel bed I have ever had. The bathrooms are older but still in excellent condition, a real shower (none of this shower head over a bath tub business) and as a female a much appreciated fabulous touch - having a wall mounted make up mirror that lights up. The L'occitan products in the bathroom are also great. Another great feature is the lighting in these rooms, no more dingy hotel room lighting they have really thought it out. The location as always is very good, right across the road from Chifley Plaza not too far from the Opera House and in a nice quiet area. Also the bar downstairs has great entertainment on Friday/Saturday and extremley nice bar staff. All in all The Wentworth has now moved up the ranks to my favourite hotel in Sydney!
Pleasant and comfortable
Perched unassumingly in a location that suits both leisure and business travellers, Sydney's Wentworth Hotel is unusual in two respects. Firstly, it has some sort of history - admittedly, most of it not in the present building. Secondly, its design has some old-fashioned features of the kind that frequent hotel stayers pine for these days, such as properly soundproofed rooms and windows that can be opened (at least on the lower floors). The Wentworth could almost be called a venerable hotel - sufficiently venerable, anyway, for it to be the regular location for the current Australian Prime Minister's recurring election night celebrations.
The Wentworth was acquired and refurbished by the Sofitel chain in late 2004, and the recent re-opening means that some bargain room prices are to be had for the high-end accommodation. I stayed there in February 2005 partly for pleasure and partly for business and was able to secure a room rate as low as A$225 for a Sunday night, increasing to A$245 for Monday night and A$275 by Tuesday night - but the weeknights were paid on expenses. (Oddly, a colleague who stayed only on Monday and Tuesday nights paid A$245 each night). Anything less than A$300 per night is good value for 5 star accommodation in Sydney.
The Wentworth's curved façade means that the rooms facing Phillip Street are a slightly odd shape, but nothing that is deeply upsetting. The rooms are perhaps tending towards the small size, without feeling cramped. They are now furnished in pine with earth-toned upholstery and accessories - pleasant, neutral décor. I particularly liked the small sofa nestled into a recess by the window - an excellent sunny spot to sit, sometimes with free entertainment provided by the guests in the rooms opposite (it's that curved façade, you see). My king-size bed and abundant pillows were supremely comfortable, with all light switches controlled from a bedside console (the day and night window blinds were manually operated, alas. I had to get my lazy self out of bed in the mornings to let the sun in). The bathroom with full-size tub was spacious and up-to-date, and supplied with luxurious L'Occitane toiletries. My few minor criticisms of the room were not enough hangers in the wardrobe (only 5, one of which was occupied by the hotel bathrobes), thin, ungenerous bath towels, and noise from the baby in the adjoining room seeping in through the (locked) connecting door.
The service was friendly enough but there were some hiccups. Only two people at the reception desk for the peak-time early evening check-in period led to delays and minor frustration. Misleading information was given about whether it was possible to have coffee in the lobby 'library' area in the morning (it isn't, it transpired). My colleague's requested morning newspaper was not delivered on either morning of his stay. I was not allowed to use the house phone in the bar 'for privacy reasons, because the guest's name and room number will be visible on the phone', until I explained that I not only already knew both the guest's name and room number but that he was expecting my call. (Perhaps another house phone can be made available for guests to use, without a screen on it?) A fax for me was not delivered until I went downstairs and insisted that somebody physically search the fax room - suddenly the fax was found, marked received three hours previously, and excuses were proffered about the spelling of my name on the fax not being identical to how the hotel had it registered (with an apostrophe versus without an apostrophe - hardly rocket science when the guest has enquired twice in the previous two hours about whether a fax has been received in her name).
Unless you're eating on expenses or really don't care how much you spend, don't have breakfast at the hotel. Instead of paying A$30 for the continental buffet or A$36 for the full buffet, you could walk to any of the many nearby cafés and pay a third of that price or less. If you can find your way the short distance to Australia Square, the foodcourt is buzzing with office workers grabbing breakfast on the way to work and there are more choices there than anyone could reasonably need for breakfast fare.
I didn't eat dinner in the hotel dining room mainly because I didn't like its ambience - it was spread out in a style reminiscent of a cafeteria and it was not elegant enough for the prices, for my liking. Sydney is not short of excellent restaurants and there's no reason to stay in the hotel to eat unless you're too tired or too jet-lagged to be bothered moving. A room service meal I ordered on one night was good and was delivered at the time promised.
Overall, I was satisfied with what the Wentworth provided for the price and I would happily stay there again.
Loved it! Service was wonderful
I booked a number of rooms to accomodate my hens night and my husbands bucks night before the wedding.
The hotel catered for all our needs. The rooms were not huge, but were comfortable. The decor was modern and stylish. The temperature was controlled by the rooms A/C system which WAS working fine. Everything was as it should be,
The conceirge was wonderful. When our best man found himself in all sorts of strife after his planned limo broke down, the conceirge (sp?) organised another. Doesnt seem like much, but the weekend was the Grand Final weekend, the Prime Minister had a function in the ballroom downstairs and everyone seemed to need a limo!! The conceirge did an outstanding job.
Breakfast was wonderful. Breakfast, buffet style, was included in the package and it was luxurious. All tastes were catered for.
The only thing stopping me from returning is the view - actually there isnt one. We didnt really need this on our visit, but if your travelling to Sydney for the first time, you may like a hotel that provides a view of the water.
The Wentworth is back !
The Wentworth is back and that is excellent. Recent reviews have panned it due to the extensive renovations that had been undertaken but these seem to be mostly complete and this Sydney icon lives up to its billing. I stayed there for two nights just as the Olymopuc flame reached Sydney - in fact they had the flame arrive at a fundraising breakfast there!
The King Rooms have been refurbished in elegant earthy tones (creams, browns) which give the rooms a pleasant air. Internet access, flat screen TVs, a mini bar thoughfully stocked with Berrocas and even a small sofa are very nice. Aveda toiletries in the marble bathrooms top off the stylish atmosphere of the rooms and the hotel generally.
Room service is punctual and generally good althought the selection is rather limited- we ordered The wentworth Club sandwich (recommended) and the buffet breakfast is good.
Shopaholics can of course wander down nearby Castlereagh Stree, the Chefley Plaza is directly opposite the hotel and Circular Quay is only a short walk away.
Most elegant !
Wentworth Not Ready for Prime Time
The Wentworth is undergoing a serious renovation. During this time there is no air conditioning, shops, pool or many amenities. The rooms are in shabby condition in certain ways, including carpets, sinks and bathroom fixtures. Windows when opened to cool the room admit moths that are relentless. Hammering and drilling lasts until the evening of most days making the rooms rather noisy. The hotel staff refuse to admit that there are problems and when asked to make the rooms cooler they send up electric fans. The hotel at the moment is barely two stars, although the restaurant and bars are attempting to make up the slack. You should not stay there unless necessary.
Worst Room I've stayed in
Probably the worst room I've stayed in.
The only thing 5 star about the Wentworth is the loby. I would rate the room 2.5 star. Not worth the money I paid. The only good thing here is the location.
Their standard room is tiny and stuffy and the windows are small which makes for rather dark rooms.
The air-conditioning was not working and opening the windows was not an option as moths are everywhere. The room looks tired and the bath is chipped.
Would probably look better once the renovation is finished but there is nothingthey can do about the size of the rooms and windows.
First top hotel in Sydney
Elegant, well located, this was the first hotel inSydney to be considered five-star. You can'tgo wrong staying here. Very Australian upmarket.They have a lot of government receptions, etc.
TripAdvisor Reviews Sofitel Sydney Wentworth
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