Sofitel London St James

6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom | 5 star hotel
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This 5 star hotel, located in the Westminster/Belgravia area of London, is near London Bridge and the Monument, Haymarket Theatre Royal, ICA Cinema, and Farlows.
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    Historical Traveler Reviews Sofitel London St James

    Lovely hotel, Great location


    Just returned from a 4-night stay at the Sofitel St. James. It's in a wonderful location, across Pall Mall, near the British Tourist office. We arrived very early in the morning, so our room was not available, but the desk clerk quickly offered to allow us to use the spa so that we could take a shower before heading off to our meetings. This was a great suggestion, and while in this tiny spa area, we took in a lovely steam bath as well -- just the ticket after a long flight. Once refreshed, we headed off to have breakfast, but decided to go elsewhere when we saw that a croissant was 9 pounds! Not to worry: a cute, local coffee shop, Mario's, was just down the street and we headed there for a great espresso.

    We were celebrating our anniversary, so the hotel graciously upgraded us and put us into a VIP room. The bed was extremely comfortable, the TV was state-of-the-art, with technology that made it appear as if we were in a theatre. The bathroom, while lovely to look at, had a shower that was extremely small, with an oversize shower head, that together made it difficult to maneuver. The weather poured down, leaving no space to move to lather up. The shower door was also so heavy and hard to open by oneself that no handicapped or senior would have been able to get in or out. I took a lot of baths, instead.

    We had friends staying in another VIP in the same hotel that was much better designed and considerably larger. It therefore appears that, like many things in London, there are classes of service and accommodations even at the VIP level.

    The hotel sent us for our anniversary a large box that included a small bottle of champagne and two glasses. Much appreciated and very thoughtful.

    The Sofitel has a lovely Rose Room in the lobby where one can read and sip a cup of tea. The entire room is awash in roses: the upholstery, the carpets, the chairs, the paintings, the china -- everything. A wonderful place to sit before or after venturing out into the frenetic London pace.

    I strongly recommend this hotel, and will certainly stay there on my next visit to London.

    Excellent and Expensive


    This is a beautiful new hotel built into a grand old bank building. The location, in Waterloo Place, is fantastic: close to the National Gallery, Mayfair and the theater district but away from the crowds in Trafalgar Square and Piccadilly Circus. My standard room on the top floor was smallish with no view, but it was also comfortable, immaculate and completely quiet. The furnishings are attractive, though I had to angle my clothes to get the closet door to close. (If you're on an expense account, splurge on a deluxe room.) The continental breakfast is very good, and includes meats, fish and cheeses. Service is mostly excellent--but it should be darn near perfect at these jaw-dropping prices.

    Just stay there!!


    What can i say-went on a weekend theatre treat for hubbys birthday. The hotel. location staff were all excellant.beautifully decorated with attention to detail-look at The Rose Lounge-even supplying water on bedside table at night. We only had breakfast & this was excellant. Will definately go again- THE MOST COMFORTABLE BED I HAVE EVER SLEPT IN WHEN STAYING AWAY!!.

    Sofitel St James is the best!


    My daughter and I just returned from a fabulous trip to London. Our stay at the Sofitel St. James was wonderful. The staff treated us like royalty. The concierge(s) were fabulous answering our every question with ease and helpfulness. The location is excellent -walking distance to most things and only a block and a half to the tube station at Picadilly. The rooms are very nice, the shower is delightful and the water set out every evening is a nice touch (along with the slippers by your bed). The beds are so comfortable, especially after a long day of shopping and sightseeing. Everything is new and clean and fresh. Every amenity is thought of--especially the magnifying/makeup mirror in the bathroom. This section of street is extremely quiet at night too. We would stay there again on our next trip.

    Fantastic hotel,excellent staff at the sofitel st james london


    whilst researching this trip,i was impressed with the revues on trip advisor on this hotel.We stayed for 2 nights over a weekend in Feb 2004.From check in to check out the service was top-notch,the staff were helpfull and well mannered.The food was good and the room service quick.It was expensive but we got a good deal with octopus travel,and we will definetley stay here again.The location is excellent.

    Perfect Choice for London.


    Great hotel. Fantastic location. The whole place is very stylish without the hyper trendiness that is creeping into the "boutique" hotels. Staff was excellent, cheerful and very helpful. Worth paying for a larger room or junior suite IMO as basic rooms are tight - typical for London. Will definitely stay here again.

    This EXCELLENT hotel deserves more recognition!


    Frommer's on-line doesn't even have this EXCELLENT hotel listed and that is a shame. The LOCATION was perfect and the SERVICE was wonderful. We arrived at 7:00 a.m., jet-lagged, with the rain coming down, wondering what we were going to do until the 3:00 p.m. check-in time. They set us up in the radiant Rose Lounge just off the lobby with complimentary newspapers, coffee and (a pot of) hot chocolate. We sipped and read for a relaxing hour and our accommodations were ready!

    The beautiful, quiet room was on the small side for the U. S. (but not London), however, the 16 foot high ceilings really kept the room from feeling small. Our queen-sized bed, which is not that easy to find in London, was extremely comfortable. The heated towel bar and powerful shower were delightful. We had NO drainage problem that another reviewer mentioned. The concierge desk was very helpful, steering us in the right direction every day. As we were checking out we could not think of one thing we would have changed. Do yourself a favor and consider the St. James Sofitel.

    Top notch


    My husband and I spent one night at the Sofitel St. James on our way

    back from a week in Spain. We were weary and wanted a relaxing spot to

    rest. We could not have asked for a better hotel! The rooms were very

    elegant--catering to every wish. The orchid growing on the vanity in

    the bath was a lovely touch!

    We are experienced travelers who have stayed in some of the plushest spots in the world, and yet I was very excited to look through all of the nooks and crannies of our quarters. The hotel is located right in the heart of what is "happening" in London.

    We only wish that we could have spent more time there. The High Tea

    being served right off the lobby looked delicious. A beer in a local

    pub was more to my husband's liking. Next time...

    Recommend for Business Travelers, but a few quirks to consider


    I stayed at the Sofitel to visit a company in the neighborhood. It was a great hotel overall. The staff were extremely helpful, from the desk people to the concierge. The rooms were really quiet--almost sound proof. The water didn't drain well at all, however, which seems to be a problem in the entire hotel. Nice amenities such as a newspaper every morning, turndown service, water, etc. The workout facilities were sub-par, however. There's only one treadmill and one bike, plus a few random machines. If you're a gym person, find another hotel. The location is great, right near the National Gallery and Trafalgar Square.

    Loved the Sofitel - Location and Service


    I just returned from my very first trip to London in early March 2003 and was very happy with our stay at the The Sofitel St. James. It was PERFECTLY located - Trafalger Square, Piccadilly Circle, Theater District, Leicester Square, Covet Gardens, SoHo, etc. I could not have asked for a better location. Because it recently opened about ten months ago, don't be surprised that no one knows where it is or that they have never heard of it. There definitely are no complaints about this being old or tired. The rooms are very well appointed. The service was superb. The entire staff was very helpful and pleasant. Housekeeping was very attentive and even came one evening after we had accidentally left the Do Not Disturb light on all day. Very attentive indeed. I would definitely stay here again!

    TripAdvisor Reviews Sofitel London St James

    4.50 of 5 stars Outstanding

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