Sofitel Queenstown Hotel & Spa

8 Duke St, Queenstown, South Island, 9297, New Zealand | 4 star hotel
Prices starting from $206.00

Travel Blogs from Queenstown

Enroute back to drop Horace .... Then sunshine!!!

A travel blog entry by hippietour2012 on Jan 17, 2013

31 photos

5 Star hotel hotel here we come for 2 nightus of luxury before heading home (boooo).... So today we leave 'YEAH Nah Yeah' land and head back to 'Awesome, Ripper, Beaut' land .... Away from rain back to the sunshine!!!! Waahhooooo!!! We pack up Horace, which is harder in the rain as you either get soaked or both try and squish into the camper at the …

Am I losing my Englishness?

A travel blog entry by erotergum


... tin of beans - that surely kept me going. I got to work half an hour early - I don't know why I insist on being so punctual but my anxiety settled when I was there. I met another girl lifeguard today and she was really sweet which is good as we are a rarity here. Anyway Thomas was on and luckily he wasn't being his usual smarmy, evil, patronising self and was actually quite pleasant. The day went by, no real dramas. I went off on my dinner ...

Falling in love

A travel blog entry by thedreamteam


... plan to visit Queenstown I would highly recommend flying in or out. Make sure you get a day time flight and sit by the window because the views are unbelievable. I wasn't the only tourist sat with my camera out on the entire descent... Unfortunately, as with most of these things, photos of Queenstown just don't do it justice so you're just going to have to come and see it for yourself! After queenstown I flew back up ...

I finally have a minute

A travel blog entry by erotergum


... guess it was a daft idea to test it out before I had work later in the afternoon. Alas, I'm allergic no more. I got no hives, no puffy eyes and no tingly face, My afternoon classes went fine, nothing exciting to report. All the assessments have been done so I know who's moving up and who's not. After my classes I got changed and headed home. My boots have given me a blister because I wore thin socks with them - so annoying. I walked to the bus and was in ...

Get your skates on

A travel blog entry by erotergum


... I then went far to fast so carried on doing it my own way. After an hour I could no longer feel my toes and my hands were like ice blocks, we decided we should call it a day. I'm awaiting my call to star on Dancing on Ice any day soon as I feel I'd be a good project of investment for Torville and Dean - the headbanger, spinny things, flips and jumps - I could do all of that. We left there and it was warmer outside than it had been in the arena. It was still raining so ...

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This 4 star hotel, located on 8 Duke St, Queenstown, is near Skyline Gondola, Kiwi Birdlife Park, NZONE "the Ultimate Jump", and Skippers Canyon.
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    TravelPod Member ReviewsSofitel Queenstown Hotel & Spa

    Reviewed by hippietour2012


    Reviewed Jan 16, 2013
    by (13 reviews) , United Kingdom Flag of United Kingdom


    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Sofitel Queenstown Hotel & Spa

    Un hôtel confortable et super bien situé


    Le Sofitel est un hôtel bien meublé et moderne, en plein coeur de Queenstown. De là où il est situé, on peut très facilement aller à pied dans les magasins et aux restaurants du quartier des affaires en centre-ville. Grâce à leurs excellents lits et à leur excellente literie, nous avons eu un séjour très reposant.

    Angenehmer Aufenthalt in erstklassiger Lage


    Das Sofitel ist ein gut ausgestattetes und modernes Hotel im Herzen von Queenstown. Seine Lage macht es den Gästen sehr einfach, die Läden und Restaurants im zentralen Geschäftsviertel zu genießen, das man vom Hotel aus zu Fuß erreichen kann. Die Betten und die Bettwäsche sind sehr gemütlich und garantieren einen sehr erholsamen Aufenthalt. Wir haben uns darüber gefreut, daß unser Zimmer genauso aussah wie auf den Bildern auf der Webseite und waren beeindruckt von dem Frühstücksbüffet, das im Zimmerpreis inbegriffen war. Das einzig Negative, das wir berichten können, betrifft die Rezeption und den Putzdienst. Da die Herren an der Rezeption auch als Portiers fungieren, sind sie oft nicht erreichbar während sie Autos ausladen und parken, Gepäck transportieren beziehungsweise ankommende und abreisende Gäste bedienen. Was den Putzdienst betrifft, waren wir enttäuscht, daß wir bei unserer Ankunft Schmutz und Haare auf dem Badezimmerboden fanden (was sich während unserem dreitägigen Aufenthalt auch nicht änderte).

    First Class


    We stayed for 7 days in Queenstown at the Sofitel. After a dreadful experience with check in at our Christchurch accomodation and the discovery that the web site did not match the hotel there (a non-Accor hotel named Heritage which was extremely disapointing), we were delighted to discover that the Sofitel was as advertised and as hoped for. The room was spotless and the attention to detail in the daily room servicing was first class. The service from all staff was without exception, faultless, unobtrusive and entirely discreet at all times. Vie was an exceptional eating place and frankly the most delightful place to dine in all of Queenstown. The menu is suitable to a western taste and has a sufficiently interesting diversity to keep you coming back. The staff there deserve a special mention and I think the entire experience was exceptional.

    Beige on beige on beige


    We were offered an excellent rate to stay at the newest hotel in Queenstown - the 5star Sofitel. Queenstowns first 5 star hotel. The hotel is located right in the middle of down town queenstown, close to all shops, cafes, restaurants and tourist attractions.

    Most Luxurious hotel to stay in Queenstown


    We just had six nights at the Sofitel in Quueenstown, New Zealand....WOW what a lovely hotel. The rooms are fantastic with your own coffee machine in each room and a spa bath in each bathroom.

    The beds are fantastic, just like your grandma's feather bed!!!

    The only bad point I could find was the food and the service in the restaurant. I advise you to stay at the Sofitel but eat somewhere else!!

    The staff in the rest of the hotel are so friendly and effecient, I would go back tomorrow, I loved the hotel.

    The rooms are wonderful


    What wonderful rooms! Loads of space, comfortable furnishings, plasma screens (both in the bedroom and bathroom) and a real coffee machine gives the Sofitel the thumbs up from me.

    The staff were also very helpful and friendly at all times.

    I never ate at the hotel, so can't comment on the food.

    I agree with the other reviewers about empty retail spaces and the location of the porters/doormen, but this didn't bother me as I'm not one for waiting for doors to be opened for me. :-)

    I did notice that the Sofitel are offering people the option of investing in the hotel suites. I'm not sure if this is a typical business practice and whether this may impact the level of service and facilities offerred in the future.

    Service lets it down


    Although the Sofitel is beautifully appointed and centrally located, there are several (what we hope are) teething problems largely to do with service. The staff are pleasant and willing but inexperienced and unpolished. The entrance is poorly designed although this may improve once all the retail spaces are opened. Currently, the concierge office is located outside the main doors so that when one exits the hotel, there is no-one to open the doors as the staff cannot see people approaching, then once you have exited the hotel it takes some time for the bellman or concierge to appear from their office. The valet parking system failed to work smoothly each time we called for our car and, almost unbelievably, like the previous reviewer, we found our L'Occitane products half-filled and presumably, unforgivably, half-used. Details like this make the experience less than five star.

    Best in Town but not 5 star yet


    We stayed over the holidays in this new hotel. The location is good and the room was excellent. The fit out of both bedroom and large bathroom was wonderful with plasma TV signature bed, espresso maker, even a TV at the end of the tub. On the whole the room was above par even for a five star. Breakfast was in our rate and was fantastic, highly recommend it.

    Genuine Class


    I had 4 nights at the Sofitel over the Christmas period and found it faultless and of genuine 5 star quality. The rooms were opulent with large plasma tv, CD and DVD player, waterproof TV in the bathroom to view when relaxing in the deep, 2 person spa, an endless supply of L'OCCITANE toiletries,plush bath towels, a personal espresso machine in your room with a large selection of coffees and milk. Effective air conditioning and heated bathroom floor etc makes the external weather irrelavant. Staff quickly learned my name and used it on almost every occassion. Any request for assistance was handled immediately and in a warm friendly manner. They found me a rental car when 3 major rental companies laughed at me because "every car in town is booked out". An urgent drycleaning request was handled in less than 60 minutes at 5pm on christmas eve! Inclement weather! dont worry about walking in the rain as there are 3 restaurants in the complex plus a coffee shop, I think only 1 is run by the hotel, hence competitive pricing and variance. Though only limited views from the hotel, if you have chosen to stay in town then views are surely not what you are after. Once you are in your room you will be pre-occupied with the spa and expresso etc. Whilst at the top end of the "corporate" 5 star hotel price range, it very much meets and in many areas exceeds expectations. If you want a genuine 5 star hotel within walking distance to everything in town, this is THE place to stay.

    Vie Restaurant & Hotel


    I havent stayed at Sofitel yet, but dined there last night. The food in their restaurant was delicious and service was pretty good!

    The cleaning of the restaurant was not the best though, we sat on the cushioned chairs against the wall and there were bread crumbs for Africa, the meal was excellent though. The restaurant is in the centre of the hotel with no view, and very sterile (modernistic look) with not much of a feel (ambience). We checked out an accommodation room while there, they also have no view or anything worth while and for the price I would say its not really worth it. It is more of a "Corporate" style hotel rather than a Luxurious intimate accommodation destination.

    TripAdvisor Reviews Sofitel Queenstown Hotel & Spa

    4.50 of 5 stars Outstanding