Sofitel Xian On Renmin Square

Address: NO. 319 Dōngxīn Street, Xi'an, Shaanxi, 710004, China | 4 star hotel
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This 4 star hotel, located in the Xincheng District area of Xi'an, is near Xi'an City Wall (Chengqiang), Great Mosque, Drum Tower (Gulou), and Tomb of Emperor Liu Qi (Hanyangling).
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        • Swimming pool
        • Restaurant
        • Bar/lounge
        • Fitness/Health center


        • Free High-Speed Internet
        • Wheelchair accessibility
        • Kitchenette
        • Free parking


        • Suites


        • Shuttle bus service
        • Room service
        • Business Services
        • Kids activities or Babysitting

        TravelPod Member ReviewsSofitel Xian On Renmin Square Xi'an

        Reviewed by mcateers360

        Lovely hotel

        Reviewed Jul 28, 2015
        by (64 reviews) London , United Kingdom Flag of United Kingdom

        Got an upgrade to a junior suite :-)

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by robselclark

        Luxurious room

        Reviewed May 2, 2014
        by (34 reviews) Brisbane , Australia Flag of Australia

        Just arrived. Favourable first impressions.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by hallenmont

        Sofitel on Renminbi Square Xi'an

        Reviewed Apr 4, 2014
        by (6 reviews) , Australia Flag of Australia

        Fabulous place to stay. Sofitel have two buildings, the East and West wings connected by a long underground corridor. The West wing is where we stayed. The rooms are very comfortable. The East wings is where we went for a Brazilian Barbecue and for breakfast. Both were very tasty. This is a former government site and other buildings on the site provide architectural interest. The gardens are superb!

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by jackcooper2013

        Food, Fun and (Wi)Fi

        Reviewed Nov 28, 2013
        by (1 review) , Australia Flag of Australia

        Awesome food, free wifi, and super helpful staff make this hotel one of my favourite that I've been to.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by trimsonholidays

        Luxury Plus

        Reviewed Sep 4, 2013
        by (6 reviews) , Australia Flag of Australia

        Soffitel on Renmin is a beautiful luxurious hotel. well done Ben on choosing here.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by silencespeaker

        Lovely suites!

        Reviewed Apr 27, 2013
        by (4 reviews) Arlington , United States Flag of United States

        The room was beautiful, very comfortable bed. We were upgraded to a junior suite with a nice view. We had the buffet dinner - expensive but very worth it for the diversity and quality of the dishes. We had the most eager and helpful bellboy give us suggestions of where to walk.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by shelaughs


        Reviewed Apr 14, 2013
        by (3 reviews) Atoka, Oklahoma, United States , United States Flag of United States

        The concierge service at the Sofitel was amazing and made our visit in Xi'an so much more pleasant!

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by heatherburns007

        Best Hotel in Xian

        Reviewed Oct 29, 2012
        by (1 review) Coleraine , United Kingdom Flag of United Kingdom

        I adore this hotel. First impressions were of a very elegant and friendly hotel,
        There are flower arrangements everywhere and a lovely perfume wafts across the foyer,
        Great choice of food in the restaurants within the hotel.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by richardsons

        Great Hotel

        Reviewed Jul 12, 2012
        by (6 reviews) , New Zealand Flag of New Zealand

        excellent hotel - great facilities for the family - our kids love the pool!

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews Sofitel Xian On Renmin Square Xi'an

        Loved it


        I really cannot recommend this hotel highly enough. We had a thoroughly enjoyable stay in this hotel and were very impressed with the high level of customer service we were given during our stay. Having booked three rooms, two were upgraded to suites on the club floor and one a deluxe. All three rooms had stunning bathrooms, a sitting area, ample storage for a short stay, and the most comfortable beds (a novelty in China).

        Check-in was faultless, we were greeted by name, and the private car and driver we had requested was arranged efficiently. It was my father in laws birthday during our stay, a fact that was noted by the staff without prompting (his date of birth is in his passport) and lead to the delivery of a beautiful birthday cake to his room on the day itself.

        All in all it we were blown away with the fabulous contemporary rooms (we are not prudish enough to be bothered by an opaque glass wall separating bathroom from sleeping area) but it was the attention to detail of the staff regarding customer service that really lifted this hotel head and shoulders above the rest.

        We would definately consider stopping again, just need to find another excuse to go to Xi'an!

        An Unexpected Delight


        This hotel has received some mixed reviews, focusing on two issues: language skills of staff and excessive use of glass walls in bathrooms.

        In both cases, I disagree and give this hotel highest possible marks. My room was gorgeous. All the details were executed beautifully. The amenities kit in the bathroom was double-deluxe. I absolutely loved the overhead rain showerhead. The glass walls were not a problem for me. Privacy was not an issue as you could shut doors and get privacy, not like you were using an upright coffin mind you -- but it was just fine.

        The staff was flawless. English skills were not as high as Beijing or Shanghai but I still think it is awesome the degree to which people either speak English or work hard to make a connection. I think if you want Iowa, it is best to not fly to China.

        We had dinner at Casablanca -- Morroccan, Halal, Chinese flavors and it was superb. Excellent food preparation and service. No flaws in any way.

        Xi'an is beautiful.

        Beautiful hotel, but it doesn't work


        The Sofitel looks gorgeous, but just does not wok as a a tranquil resting spot. First of all - the bathrooms; they have glass walls! Everyone is entitled to a bit of privacy - 'nough said on the subject. The very stylish raised sink takes up so much space that there is little room for one's own toiletries. And if you miss the edge of the counter, they will forever rest in the two inch space between the back of the vanity and the glass wall.

        It is impossible to stow one's belongings in the room - just two hangars in the large walkin closet and very minimal drawer space in a room large enough to qualify as a suite. Whatever were they thinking?

        Fabulous hotel


        The only thing which wan't excellent about this hotel was the was a little feeble, but the temperature was constant. Everything else was great. Great staff, great room and furnishings, great service. We would stay there again.

        Very Good choice in Xian


        Just back from 3 nights in Xian and stayed at the new Sofitel Hotel. Overall, excellent stay, however we did stay in an executive suite and had free lounge access. Rooms were very modern and more of a design hotel than typical business hotel. Our suite seemed a bit small however, although was perfectly adequate. A regular room is probably tiny based on the size of our bedroom. Service was beyond excellent, although we were one of the few people actually in the hotel given the low tourist season. Room service and the two restaurants we tried were very good (Cantonese and Japanese). Layout of hotel is a bit strange (two buildings connected by a long tunnel). Given reviews of the Xian Hyatt and Shangri-la being dated, the Sofitel was likely the much better choice. Would definitely stay here again if back in Xian.

        Definately not a 5 star hotel


        Stayed here with my wife 2/28-3/2/06.

        The good. New (1 year old). Very modern. Clean.

        Now the bad. This is probably one of the most poorly designed hotels I have ever stayed in. The first room we were in was really too small for two people. There were no drawers for clothes. There was no closet! There was a 1 inch raised saddle going into the bathroom that we kept tripping on. The towel rack on the sink had sharp edges that I cut myself on. There was a glass wall between the shower and the bedroom so that when I took a shower in the morning I disturbed my wife. There was no convenient electric socket for the coffee pot. When you flush the toilet you have to hold the handle until the flush has completed. (The list is longer than I have time to write.....). Finally the manager moved us to a mini suite, which was larger, but still had design problems. For example there was a glass wall between the bathroom and the privacy. The light switches were impossible to figure out. Called for coffee, it never came. Most of the staff could not be understood when they spoke English, and did not understand us when we asked a question.

        Sorry to have to pan this hotel, but they really have a long way to go. This compared to outstanding reviews I gave to the Peninsula Palace in Beijing and the Shangri La in Shanghai

        Refuge from the cold & pollution


        this is almost a 5 star hotel, the good parts:

        1) everything is still new and nicely decorated

        2) spacious rooms & bathroom

        3) friendly, accomodative and helpful staff

        4) a refuge vs. the zoo in town

        5) good food, tried Azur, Casablanca & Koi, best out of the 3 that I tried was Casablanca, not just Moroccan food but basically muslim food from dif parts of the world including China

        6) reasonable rates (1/2 the price of what I paid for St. Regis in Beijing but a better overall experience)

        7) internet access

        8) variety of restaurants

        the bad parts

        1) showed up late & had zero bell boy service

        2) despite location within the city walls, not as centrally located as other hotels

        3) could be cleaner, found hair in the bathtub, air quality in the hotel was so so, the spa was also not clean

        but I agree with the other reviews that this is probably the best place in town

        Amazing Hotel!! The best I've stayed in China.


        Well -- as a user of tripadvisor, this is my first review, but I HAD to post one for the Sofitel in Xi'an. It is truly outstanding. I've stayed at other Sofitels before, and while they are generally good, this is by far the best one I've stayed in ever.

        Apparently they recently redid the hotel within the past few months, and it is fabulous. In particular, the SPA is amazing. Excellent workout utiliies. Excellent food (breakfast was amazing) and service. The rooms are amazing. I would stay there a month if I could!

        Note that this is my first time to Xi'an, but my stay was very nice.

        OK- but not quite there yet


        We stayed at this hotel second week in Oct and found it to be nice - not great, certainly not 5-star, but nice. We got the feeling that they are just starting up and there is still a lot of work to be done, but overall it is a good hotel.

        The breakfast buffet is pretty good although realize you are in CHINA, and therefore the western food isn't that great, but they have some really nice traditional food. I'm not sure about the other review on cofee - since it came right away (by the way - it's certainly not a "novel" beverage in china).

        The only negative comments really were that the lighting system is kinda wierd since you have to figure out the right combination of switches to get the right lights on which we though kinda wierd, and the shower doors don't shut all the way so you may get water all over if not careful (we had two rooms and both had these problems).

        As I said, i think it's a nice hotel, but maybe we were expecting way too much since everyone was telling us it was the new hot thing. Service is great however, we had some problems with our trip and they did a lot to help us and really went out of their way - they will do whatever they can if you have a problem.

        Great hotel


        This is a new 5-star hotel on Renmin Square, which used to be the provincial CCP offices.

        The lobby is not as high ceilinged and imposing as others, but is certainly very pleasant and comfortable. The hallways, rooms and bathrooms are quite luxurious.

        Room doors are paired, and in recessed entries from the hallways.

        Furnishings are richly burnished dark hardwoods, bedding is cotton duvet and down quilt.

        Rooms contain air conditioning, minifrige, safe, spacious partitioned closets, bedside lighting control console, broadband internet access (RJ 45 jack). No ironing board or iron. Laundry service is expensive (e.g. equivalent of 15 USD for a shirt). Plenty of wall sockets, but no nearby convenience stores; probably easier to by a converter at Radio Shack for about $25 before departure.

        Bathrooms are equally luxurious: western style commode, full tub and adjacent shower behind floor-to-ceiling glass partition.

        Breakfast buffet offers western, chinese and japanese choices and omelette bar and was excellent. We did not try lunch or dinner as we ate in town.

        Swimming pool was closed for repairs during our stay.

        Staff is dignified, efficient and courteous. Exception is that serving of cofee at breakfast is sluggish, but this seems to be true everywhere we went in China. Wait staff seem to be trying to learn how to deal with this novel beverage.

        This hotel is not centrally located, and is about 15-20 RMB/yuan cab fare each way from the Bell Tower area and the high class shopping district.

        TripAdvisor Reviews Sofitel Xian On Renmin Square Xi'an

        4.50 of 5 stars Outstanding

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        Traveler Photos Sofitel Xian On Renmin Square Xi'an

        The Sofitel on Renmin Square
        Xi'an, China
        Our hotel in Xian
        Xian, China
        Sofitel Square
        Xi'an, China
        Me at the Sofitel Xian lounge
        Xian, China