Great Hotel

My husband and I stayed here for 4 nights between 24th and 28th of February 2006. We were very impressed with the hotel. The staff were very friendly and very professional, the room was lovely, clean and comfortable, and the hotel was just a 10 - 15 minute walk from the main square in the Medina.

It was a little cold to use the outdoor pool, although it looks like it would be great for summer. We both booked a massage in the hotel Spa, and so were able to use the spa facilities for the entire day. These include a small, but nice gym and a heated indoor swimming pool. It was just what we needed to relax by the pool reading our books after a hectic day in the medina with restful music playing in the background.

If you want a fantastic Morrocan meal just 5 minutes walk from the hotel in a calm setting we can recommend the Mamounia Moroccain at the Mamounia Hotel, just down the road towards the Medina. It's a good excuse to dress up a little too. The food is great, and there is a set menu for 600 dirham each which includes all food, tips for waiters, dancers, musicians etc, and is well worth the money. The wine list is breathtakingly expensive, unless you're better off than we are. So we ordered the cheapest bottle of red wine on the menu (210 diram, approx £13), which luckily was very nice indeed!

The other thing that surprised us was the tradition for sitting on very low sofa like seats in the morrocan restaurants. In one I had to prop a cushion under me to stop slipping onto the floor. There are lots of italian and french restaurants too however if you're not a fan of the local cuisine.

Finally, being able to speak a little french here is a definite advantage. French is the second language, spoken by just about everyone. Most people have a smattering of English though, so language was not too much of a problem.

Excellent Hotel

This is a well located luxurious hotel. We stayed with my son and his girlfriend for 3 nights. The rooms were very clean and large. The facilities of the hotel were superb. The only criticisms we had were that check in was rather tedious it took over 20 minutes and we would not recommend the buffet breakfast. Try the cafe just across the road instead!

Very nice

We spent Christmas at the Sofitel in Marrakesh. It was a fantastic choice of location due to it's Muslim nature (not a string of tinsel to be see). The Sofitel is a very large hotel, with an equally large pool, several restaurants/cafes, 2 reception areas and very close to the airport (you can't hear any airport noise). We enjoyed our stay here as the staff were very pleasant and accommodating, the rooms were large enough, well equipped with hairdryers and bathrobes, and with a lovely balcony. The facilities are excellent and it is also well positioned with excellent access to all tourist places. This hotel does not have the 'wow' factor or the friendliness of a boutique, small hotel but we would would definately recommend it for it's professionalism, facilities and location.

Best hotel in Marrakech

We stayed here for 4 days early October just in the start of the Ramada no problems.

The room was big and no noise at all.(like you have in hotels inside the medina because of the calls for prays at 4 in the morning).

The pool area was nice and relaxing good sevice also should go to the indoor pool very nice.

The staff was polite and the lawrance bar you have to visit the staff the best and service is 6 stars.

The spa is also great do a Hammen nice.

JUST THE BEST HOTEL.

Just one thing it is always good to have a person who speaks french near you, else the taxi drivers will cheat you and take you to places where they get commision.

I can also recommend to have dinner at La YACOUT around 70 eur per person incl. drinks.

And if you want to have nice dinner and see danca ventre go to le comptoir(paris-marrakech)

We had a very good stay in this hotel

We spent a week in the Sofitel Marrakech in late August and we really enjoyed it. The hotel is recent (built in 2002). We found the room's size fine (Deluxe version i.e around 40m²) as we were travelling with our four years old daughter. It was also very comfortable and we had no noise problems. The staff was really sympathetic and always had a special attention for our child. She really enjoyed the swiming pool (nice, big and with very few people using it). Restaurants are average +, but please try the Yacout! My wife went to the spa and loved it. Well, let's make it short !!! we loved our stay at the sofitel Marrakech.

Sofitel Marrakech...WOW

Can't say more than WOW! Great service, great hotel, great staff, great rooms, great food...Would definately advise you to stay. Excellent overall....10 out of 10. We stayed there for 1 week Aug 6-13, 2005.

Loved it!!!

We stayed at the Sofitel Marrakech in July 2005 and LOVED it! The room was very spacious, including a sitting area... and beautifully decorated. The bathroom was a nice size, modern clean, and had a cute stained glass window into the main part of the room. There was a really main nice bar with great outdoor seating. There was also a smaller outdoor bar downstairs on a patio area. The staff was very friendly and went out of their way to help. All commom areas had a very Moroccan feel and were well maintained. We had no noise problems at all. We would love to stay here again. The included photos are off of the room's balcony.

Shame-Some staff really tried

Top floor room with balcony overlooking the Atlas Mountain (when you could see them through cloud/mist). Room attractive lovely Moroccan colours..plenty of space. Breakfast on the balcony of the room is a must and worth the extra. Service slow down at breakfast area. Food is average and well worth avoiding and visiting Le Yacout or Dar Moha. Sheriff the concierge is a goodsend ...knows everything and can get you in when you like. Hotel and some othe staff are too French for me...arrogant and curt. Don't pay going rate always try and do a deal..especially around April when the season hasn't really got off to a start.

Could be better

My wife and I stayed at the Sofitel in March. It's a large hotel with impressive architecture and a great lobby. The rooms are nicely decorated but mediocre in size and facilities and sound-proofing is poor. Our air-con wasn't working the first night so we called an engineer to the room who 'fixed it' and put it on maximum all night. Lulled into a sense of security as the fans purred away, we awoke to discover what felt as if we had been roasted on gas mark 7. Later on we discovered that the air-con had not been switched on and the hotel's ventilation system was set on 'heat' rather than cool! Not good for a five star. Anyway, breakfasts were good, pool was a good size and under-utilized and cocktail bar great despite the security guard insisting that my wife was a prostitute! This caused her considerable offence, and necessitated another Irish coffee to restore some equilibrium. Would I stay there again? To answer this, I would follow Winston Churchill's lead. He stayed at the Mamounia. But if you've booked in already-don't worry, it's not too bad.

Water leak + clean husband = nice upgrade!

This hotel opened a couple of years ago. I think it used to be another hotel before, unoccupied for a while, which was then refurbished in 2002.

The hallway is very impressive. Wonderful Moroccan decoration.

Nice swimming-pool and garden, although a bit noisy due to the main road nearby.

Buffet breakfast is excellent and offers a great choice.

Their Mediterranean restaurant is very good too.

Nice bar but rather noisy at night... I'll explain later on.

Service is good and smiling.

We were on a rather cheap package basis (plane + hotel), so we ended up in a regular standard room. Nice deco but room was on the small size (15 sq. meters), but with a large balcony giving on the swimming-pool. We were not so happy again to note that we could hear our neighbour's talking or watching TV next door...

In the middle of our stay, when coming back from dinner one evening around 11 PM, we found a note from the reception begging us for this evening not to use the bathroom since there was a huge leak (unnoticeable for us) flooding the room underneath. They would move us to a similar room the next morning...

When my husband saw the memo, he jumped on the phone and started complaining... saying he wanted to have a bath right now and nobody would prevent him from doing so, specially since they wanted to move us the next morning to a similar small room...

His phone call may have had some effect since they called the Duty Manager who then assured us he would do something about the room the next morning... So husband remained calm (did not take an additional bath...)...

Next morning comes and we check at the reception about the room...

We pack our clothes again and the groom takes us to a huge suite (large living-room + large room, ca. 80 sq. meters) with a huge balcony giving on the swimming-pool and with the nice view again on the mountains.

We are thrilled of course... give the person a nice tip and invite my parents-in-law who had joined us for this trip for an aperitif on the terrace.

Everything went fine for the rest of the week apart from the last night where a group of people kept on playing music and singing in the bar downstairs until 4 AM...

And in this suite, as well as in the regular room, we could enjoy the conversation of our neighbours... Thin construction walls, no sound insulation... which is again not of a 5 star level !!!!

But I can't say we did not like this hotel. The place is fine, apart from the internal noise problems.