Sofitel Legend The Grand Amsterdam
How has this hotel rated in the past?
Historical Traveler Reviews Sofitel Legend The Grand Amsterdam
MArvelous hotel, excellent location
Stayed 6 nights over the Queen's Birthday celebration, end of April. Excellent hotel, very well situated in old part of Amsterdam. Breakfast buffet is first rate. Rooms are big, well maintained, comfortable and quiet. Hotel is actually close to the red light district, but unless you're going to the red light district, you'll never know it's there, as just about anything you'd want to see takes you in the opposite direction. Can't beat it.
Is it bad to look like a Ritz?
Too American? Is that a fair comment? Beautiful hotel in a great location. Stayed here on family trip through Europe. While me teenagers loved the slippers and toiletries, their overall review was not as high as I might have imagined. Rooms were more "American" than most of the hotels in which we stayed. The rooms are starting to show some wear - wallpaper and carpet could use some work - but they are large, very comfortable and the staff is most helpful. It just looked like a Ritz Carlton. I know that isn't necessarily a bad thing, but maybe less "European" than other hotels.
A Grand Grand - and good for kayakers, too
Have spent a weekend at the Grand and can warmly recommend it. While it is upscale indeed it, has a friendly atmosphere and does a good job at making you feel at home.
Excellent food - loved the breakfast buffet. Prompt, courteous service.
We brought our folding kayak along to the Grand - not one raised eyebrow among the staff as we carried it through the lobby to assemble outside the hotel. Off into the gracht and off on a wonderful trip under 45 bridges.
Just returned from an 8 night stay at the Grand. Have stayed there before and absolutely loved it the first time, but this time I thought it was less than perfect. The "public" rooms - ie bars, reception area and restaurant were extremely nice, but our kingsize room, which overlooked the canal, was slightly shabby. Wallpaper was starting to come off in the main room, and in the room's office area. The room was also noisy from upstairs "cleaning" in the mornings. A very nice hotel, but I think it needs updating.
The Grand, not bad
We have just returned form a lovely 12 day visit to Amsterdam, staying a the Grand Sofitel Demeure. The trip and hotel were very enjoyable.
There were enough minor problems ot keep this from receiving a full five star recomendation.
First, and most annoying is the terrible selection of TV channels.
Although, there are many channels to chose from, only three or four were in in English, and two of those (CNN, and BBC 1 or 2) were all news. The pay channels offered a dismal selection of about 6 to 8 films.
The second problem was the safe in the room was not functional. I compained on my day 2, but it never got resolved.
The room, and hotel iteslf was very pleasant, and well located. Our room looked over the canal and was quiet.
I would stay there again, unless I can get a room with better TV.
Luxury in Amsterdam
Great central location on one of Amsterdam's canals. Walking in, the hotel is impressive, and the lobby is one of the nicest I've seen in the city. The room wasn't exactly as deluxe as I would have hoped for, but the high ceilings created an air of decadence -- although the stairs could be dangerous in the middle of the night! A bit noisy when I woke up in the morning, but generally, a good stay.
Best 5-star hotel experience!
I took my parents and my girlfriend to Amsterdam and stayed at this prestigious hotel for two nights in October to celebrate my parents' wedding anniversary.
The stuffs were excellent from the time of making reservation. I made a mistake on my reservation as I booked one month earlier (September) than planned arrival date (October). The hotel called me, as I didn't show up. I explained that I made a mistake and they were very friendly and helpful to correct my reservation WITHOUT any penalties and on top of that they still gave me the cheaper September rate of 2 Deluxe rooms at EUR 199 per room/night (breakfast included). I also told the hotel in advance that it would be my parents' wedding anniversary.
Upon on checking-in, I ask the hotel whether it would be possible to upgrade my parents' room. The stuff said, "It has been all taken care of". We were then greeted by the hotel's Client Relationship Manager who gave us a grand tour of the hotels, its history and its facilities.
She then showed us to our rooms.... To our surprise, the hotel upgraded both rooms to two individual apartments!! Each apartment has a great canal and city view and is luxuriously furnished and decorated. Each has a VERY LARGE drawing room, bedrooms with private bath, a fully equipped kitchen and another separate bathroom. I reckoned each apartment was at least 900 sq feet.
The hotel's facility includes swimming pool, jacuzzi, sauna and steam bath, which we all enjoyed at the end of each day and a great way to end the day.
The hotel's buffet breakfast is quite extensive and again the stuffs were very attentive and friendly.
We all thoroughly enjoyed each moment of staying in this great hotel.
The stuffs were impeccably friendly. I have stayed in a few 5 star hotels in Asia and Europe and have never experienced stuff as friendly and unpretentious as this hotel. Therefore I rate this hotel 5 star for its service, the quality of its rooms, the facilities, location and of course, its toiletries.
We stayed in the Sofitel in July 2003. It's a beautiful place to stay - the rooms are gorgeous, clean, beautiful furnishings. The bathrooms are luxurious with great toiletries. The rooms are quiet despite the fact the hotel is so central - 5 mins from the Dam Square and slap-bang in the Red Light district! However the street the hotel is on is very quiet and safe. One minor niggle - the outside courtyard is a lovely place to eat dinner. Until you see the mice running around out there!
The manager told us it was because the hotel is next to the canal and such an old building, the mice came in through the cracks in the walls!
It didn't bother me (the food was too nice) but a couple of people I was with were put off. All in all - a great stay. Apart from the odd mouse...!!
This is a top choice for Amsterdam. It's close to the train station but on a respectable, safe street. It's only a short walk to the most beautiful parts of Amsterdam -- the canals. And from there the Jordaan is easly accessible. The rooms are of high quality and very quiet. It's not cheap but then nothing in Amsterdam is. (If you want to save money, stay in nearby Haarlem and take the train!)
Treated Like A Thief!
At check in for a 2 night stay the clerk informed me that my credit card had been declined and that I would have to pay in advance in cash for the stay - together with a cash deposit of 400 EUR! I insisted that the clerk swipe my card again for the cost of the 2 night room rate - my card was accepted - the clerk, despite allowing me to check my luggage into the room (having now paid in advance for my stay) still insisted on me paying a 400 EUR cash deposit for 'excess'. After walking to the ATM in sub zero temperatures I returned to my room only to find that the electronic room key had already been invalidated in case I should have tried to avoid fronting the cash! A disgraceful level of customer service that I have never encountered in any hotel - let alone a so-called '5 star deluxe' - avoid!
TripAdvisor Reviews Sofitel Legend The Grand Amsterdam
Travel Blogs from Amsterdam
Despite the lost luggage representative reassuring us our luggage would arrive at 10:10 am and a delivery would be arranged shortly after we still hadn't heard anything at 12 pm. We took the tram into city centre, had lunch and then took a canal cruise. The guide was multilingual but we felt like he maybe told the best jokes in Dutch...It was beautiful to see the houses from the canals, less beautiful was the fifty year old man mooning us from his boat. Not beautiful but ...
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But the ...