Perfect Hotel

We have stayed at Smiths twice, once shortly after it opened and again in August for our wedding, we stayed for two nights and had our wedding meal at the hotel,

Our stay was perfect, the staff were so friendly and helpful, especially Sharron in the spa (Highly Recommended)

We will certainly be back in the future, our favourite hotel anywhere.

A hidden gem

We got married at Gretna, having first booked into another hotel and then cancelling after reading poor reviews posted on this website. By chance we stumbled on this gem, Smiths at Gretna. Very stylish, contemporary hotel.

The rooms were fabulous. Our friends booked the family room with individual TVs for the kids and sweets left on their pillow - a nice touch. Our room had a balcony & was spacious. The staff are incredibly friendly and nothing is too much trouble. The menus are varied with first class cuisine, a real treat.

The only downside - and it really is the only thing I can think of is that the hotel is new, there were teething problems with our room ie plasma TV set broke down twice, toilet blocked. The hotel didnt have anyone on site to repair the problems & it was left to reception staff to sort it out. Their solution was to offer us an alternative room. We did accept their offer but when the third problem occurred, it was just not feasible to change rooms yet again. Don't let that put you off. Its a fabulous place & I would definately return again.

Beautiful hotel - perfect for my sister's wedding reception

My sister had her wedding reception at Smiths yesterday and it was fabulous. A lot of the guests stayed overnight and some of them decided to book for a further night because they loved it so much.

The accommodation was superb and frankly, the staff couldn't do enough for us. The food was excellent and made from really good quality ingredients.

The way they'd decorated the tables was lovely with white cloths and lots of sparkly things and large white fluffy feathers in the wine glasses.

All the wedding reception rooms have patios outside with french doors to them and as it was a sunny day people kept popping outside to sit on the benches.

I would highly recommend this hotel as it's absolutely gorgeous.

Childrens meals fantastic

Nice new hotel. Kids loved it with TV in each bunk !

The food was good, especially the £3.50 childrens meal deal, all good wholesome home made produce down to the banana smoothie. Would stop again if passing through.

Lovely, well-designed

Very comfortable indeed. Sparkling new, some really fresh/original design, friendly staff, a good brasserie. Not cheap for the area, but a very, very comfortable stay - recommended.

Nice Surprise

We stopped at Gretna on our way to Fort William and had no accomodation booked, I had in mind a small B&B and was surprised to find that Gretna offered such a good hotel, we were offered a discount on the room, even without asking and the staff were so friendly we stayed, despite not planning to!

The room was a deluxe double and was suberb, all mod cons and very relaxing. When asked the staff even moved us to the front of the hotel for a better view!

We ate both dinner & breakfast at the hotel and both meals were up to par.

Will definatley stay here again!!!

Excellent hotel

Stayed at the hotel over Easter for 2 nights.

Reception staff very pleasant and obliging even though we did arrive a bit early.The hotel has only recently opened so everything is squeaky clean and gleaming.The room was excllent with a kingsize bed seating area and contemporary fireplace plus wall mounted flatscreen TV and DVD player.There were tea and coffee making facilitieswith boxes of shortbread which were kept replenished.

The bathroom had one drawback which will not affect everybody but I am over six foot and weigh eighteen stone and when you sit and contemplate the beauty of the facilities your left arm is entwined with the towel rail.

The restaurant served good quality food but tend to be a bit "nouvelle cuisine" in the size of portions but you can recoup your losses at breakfast with the superb meal that is served ,whatever you want from croissant to porridge black pudding or haggis it is there.

Lovely rooms

We stayed at Smith's for one night over Easter.

Found the property easily enough, although the exterior looked a bit like an office building!

The reception staff were friendly and smiley, especially as our pre-paid booking (through last minute) had gone astray somewhere.

Loved our room (deluxe double). A decent size with large, very comfortable bed, dressed with great linens and lovely pillows. A wall-mounted fireplace made a very cosy atmosphere when lit. Floor half wood, half carpeted.

The bathroom was great, too, with decent shower pressure and good toiletries.

Unfortunately, we left the room to eat in the restaurant for dinner.

The service left quite a lot to be desired, made worse by the ubiquitous mushroom risotto (the one and only vegetarian main course on the alc menu) being a tiny portion and absolutely swimming in oil/butter. Conversely, my partner's lamb dish was enormous, as was the cheese plate. My starter of soup was served in a large, shallow bowl, which meant it was tepid by the time I reached the third mouthful.

As with quite a few aspects of the hotel, style appears to be ranked higher than substance.

Breakfast redeemed them enormously, it was a very good buffet.

All in all, not bad, considering they are very new and teething troubles are to be expected, but at the moment, I wouldn't have the confidence in them to have my wedding there.

Smiths is special - new and different

We were invited to pre-view Smiths prior to it's official opening. It is an impressive hotel; the rooms and decor are stylish and very, very comfortable.

An ideal venue for conferences - just off the Motorway - and all the necessary business facilities are available.

Smiths is sure to become a top venue for Weddings, Parties, Receptions and Conferences.

We expect to visit Smiths again and are already recommneding it to friends and business colleagues.

Smart but affordable and comfortable

Smiths at Gretna Green is owned by the Houston family who run the Blacksmiths Shop and many other businesses at Gretna. It shows in the care and attention to detail. The decor is high quality but understated, the rooms each have an open fire and very comfortable beds, our room had a sitting area with a table and easy chairs. The food was excellent and mostly sourced from local suppliers. The staff were friendly and enthusiastic. Convenient access from the motorway (a mile or so)and with excellent conference facilities. A very satisfied wedding party was there at the same time.