Small Luxury Palace Hotel Prague
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Historical Traveler Reviews Small Luxury Palace Hotel Prague
Making reservation at this establishment wasn't the easiest. It couldn't be completed online as it relied on a non-fillable PDF form (or Word document) and a signature was required (so we filled in the form and emailed it back).
We were expecting stairs (as stated on their website) but a bit more help with luggage could have been offered, especially with the "no parking, tow away" warning along Nerunova. Free parking is about 10 minutes' walk up the hill in a different zone (initially a bit worried about the safety but our vehicle was untouched!)
We stayed at the Sycamore apartment. The "apartment" was basically just a room with en suite facility. The bathroom was rather small but the bed was comfortable. The windows opened to a small courtyard and so there was no view and not much natural light. There was a little bar fridge, a kettle, 2 mugs (1 chipped) and 2 glasses. This is pretty unusual in Europe.
We were provided with very hearty breakfasts, and those who like organic stuff would like this place. The staff (most of the ones we met were from North American) speak English and so it was reassuring. Finding the place shouldn't be too difficult as very clear instructions were given.
It's worth noting that payment in cash in Euro is expected. We paid EUR247 for two nights, which probably was not the best value for money.
Pick a room facing Nerudova - this would offer an excellent view of magical Prague!
Love at first sight
We recently returned from short break in Prague (19-23 April), a christmas gift to my husband and myself from our children. They had booked the Castle Steps apartments and so because we have had less than favourable results with other hotels booked sight unseen we were understandably apprehensive. But what a pleasure, from the young man who met us at the airport and whisked us in what seemed to be minutes to the front door of our apartment block, to the young woman who was waiting to book us in and show us our accomodation, everyone was so friendly and helpful. We were delighted with the facilities. We stayed in the Sycamore apartment, it should be noted that the room itself is very basic but incredible value for money and breakfast is included (vegan). The room contained teamaking facilities and a small fridge, no cooking facilities which did not matter very much as we like to sample the local cusine. Our room was also onsuite and contained a shower, no bath.
The room was also very clean and the pot plants were a lovely touch.
The apartments are in the area below the castle, on a very pretty street but it is very steep and may cause problems to those with mobility issues. There is a very good metro and tram system but we never had cause to use them. Everything you would wish to see is within walking distance.
The only problem we found with the accomodation was noise. We were disturbed by other guests coming home late at night and also found it a little unsettling that we could follow our neighbours conversations as though they were in the same room.
Would we go back? Yes !! noise aside, the apartments are so well situated and Prague is such a beautiful city , that all in all we would love to return and would have no hesitation in booking Castle Steps again
Unique and enjoyable option
Stayed in October 2006 with spouse and brother- and sister-in-law in a top floor apartment. The trek up the stairs would be a lot for some with heavy baggage, but we managed with no problem. Our apartment had one large living room with a double bed pushed against one wall and a double room with ensuite bath. We are a close family, so no worries about sharing bathroom, but it might not be ideal for those traveling with others who enjoy a lot of privacy. We took the bedroom and the others took the living room bed. My BIL and SIL had to come into our room at night to use the toilet.
The apartment was very spacious, clean, and was well furnished. We enjoyed the views from our windows over the vineyard and town center.
Location - well we really enjoyed it as it was in a lovely area of town extremely close to the palace. The road can be a pain to walk up late night after sharing bottles of wine, but it is worth it for the price, size, and comforts. It is not "in the action" of late night young crowd, but we did not mind the ten minute walk to these places. We chose quiet beauty over central noise.
Staff - wonderful. We were greeted and given our key. On the day we left, they allowed us to keep our room until 6 pm due to a late flight - that is soooo gracious! We did not even ask, they simply inquired about our flight and offered on the spot after hearing it was late.
We will return!
We have just come back from a long weekend at the Castle Steps, staying in the Small Embassy. It was a great place to stay and I would recommend it to anyone. It's in an excellent location, a few minutes from Charles Bridge but in the less touristy side of the river.
The room was great. Yes, it was a little spartan but clean and had everything we needed. The staff were great. They booked us a taxi to and from the airport, which made life really easy, and provided us with everything we needed.
Prague itself was beautiful.
Great Location, Great Value
Our group stayed in two adjoining rooms (Tulip and Lotus). The rooms shared a bathroom, and were both spacious, clean and comfortable.
The location is excellent (3 minute walk from Charles Bridge), on what I think is the nicer side of the river (the Castle side) - much less touristy, cheaper, better restaurants and bars.
We booked a taxi through the Castle Steps which was very efficient and pleasant -made the journey much easier (especially as we arrived late at night).
Breakfast was a 5 minute walk away - fairly simple, but beautiful fresh varieties of bread, jams, juice and coffee.
I would definitely recommend Castle Steps - it is certainly excellent for groups or couples travelling together (as in our case) who don't mind sharing bathroom facilities. Fantastic value for money given the location.
This hotel was more like an apartment within an old house. Our room (Rosebush) was even better than pictured. Very clean. The kitchen is large and fully equipped. We could have made gourmet meals if we hadn't been so charmed by the quality and ease of neighborhood restaurants. The heated towel rack is wonderful and the bathroom is palatial in size.
The only drawbacks to the room
1. twin beds pushed together. someone ends up in the crack.
2. many flights of stairs and no lift
3. at the top of a very steep hill. one kind shop owner told us that the walk would be "very difficult" if not impossible when we asked directions
4. The bathtub has a hand held shower and no curtain, so taking a "shower" involves sitting on the edge of the tub and trying not to spray water all over.
5. The owner is vegan and only offers vegan options for breakfast. If you're on a low-carb diet, try anywhere else in Prague.
This was a nice experience. I was the beneficiary of having been picked up at the train station platform by a driver arranged by Castle Steps. 15 minutes later at the property, where I was promptly checked in. The facilities are somewhat spartan. I didn't have a TV or phone. The bath is shared with 2 other rooms, but is clean and adequate. Although an apt., there was only a common mini-fridge and no cooking facilities.
The location is wonderful, just down from the big castle. It is in the embassy district and "palaces" and numerous restaurants surround it. I was pleasantly surprised that breakfast was included, quite good, but no meats or cheeses, and free internet during breakfast hours. Breakast was sever about 3 blocks up the hill from my apt.
The staff was very friendly, all speak English. Prague is very popular right now, for good reason. It's beautiful. This winter, the weather seems a bit wam. One can easily spend a week there, though I only had 3 days.
The hotel is well served by the metro, one tram stop away and lots of trams in front of St. Nikolai church, about 100 meters down the hill.
All in all, a very good experience.
Loved the castle steps
We have just returned from a short break to Prague and stayed at the Castle Steps Hotel/Appartments. The hotel is not suitable for those who are not very mobile (due to the number of steps - as the name suggests) and because it is situated at the top of the hill that leads to the Castle. I would advise to take flat comfortable shoes as most of Prague consists of cobbled streets. The old town is easily reachable, the tram stops at the top and bottom of the hill (although we preferred to walk off all the mulled wine and dumplings).
We stayed in the Spruce and Willow rooms which were clean and neatly decorated. Spruce was very spacious with plenty of privacy between the three sleeping areas. Both rooms had a well equipped kitchen area, a basic but adequate breakfast was available in the morning.
The friendly and approachable hotel staff were easily accessible by phone and the office was situated a little further down the hill. I left my perfume behind and it was sent back to me within a couple of days following just one email.
Prague is a beautiful place to visit with plenty to see and do. I definately advise seeing a church concert which can be booked easily on the door, on the concert day (although be mindful that during the winter the churches are very cold!). The locals were all friendly and spoke very good English.
We found a lovely little restaurant on the hill close to the hotel called Rodinny. This served traditional food and had a lovely atmosphere. All meals on the whole are cheap in comparrison to home, the traditional foods are stew based meals and dumplings. Prices do increase closer to the old town square, where you pay for the view of the famous clock and church of St Nicholas.
Great home base
The Castle Steps was in a great location for us as we wanted to explore the Castle, the Charles Bridge, and Old Town, Prague. Got the bus right outside the airport, changed to the Metro, one stop later caught the tram, and we were in New Town and steps away from the Castle Steps.
Our accommodations were on the fifth floor (72 steps!) of a converted apartment building. Not much of a view from the window but at least we had fresh air. There was a washer and dryer on the floor and a toaster, kettle, fridge, and assorted condiments and dinnerware. While we were there they put in new mattresses. Very congenial young staff. Book early as it is popular with the frugal class traveler.
Good Value, Good Location
The hotel website gives a pretty good picture of the place. Good location, near Prague Castle, walking distance to Charles Bridge and Old City. On a steep hill, but tram stops at top and bottom allow you to walk downhill to/from public transport.
A collection of apartments and rooms in 5 different buildings. Various sizes and shapes. Well kept and clean, with comfortable beds. Not for people who can't handle stairs.
Negatives: Shared bathrooms, which wasn't that much of a problem and vegan breakfast, which left something to be desired.
TripAdvisor Reviews Small Luxury Palace Hotel Prague
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