Slieve Russell Hotel Golf and Country Club
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Reduced mobility rooms
- Swimming pool
Historical Traveler Reviews Slieve Russell Hotel Golf and Country Club Ballyconnell
A Mixed Bag
We have just returned from a weekend break at the Slieve Russell Hotel Co. Cavan. Driving up to the hotel it looked quite spectacular with a grand exterior and lit fountain centrepiece. There was oodles of free parking which was welcoming after a two hour drive from Belfast. Check In was extremely swift and the lobby felt warm and comforting with two fires, if imitation, either end. The bar is sumptious with its massive (10 people seated!) sofas. Both restaurants are very different, one modern and one more classical, but equally impressive. So far so good.
The hotel has more traditional rooms and newer contemporary influenced rooms. Our hotel room was in the main part of the building and fell into the former category. Our immediate reaction was that the room was smaller than other 4* hotel rooms we had stayed in. You had to be careful when getting out of bed so as you did not step into the wardrobe! The room however was clean and tidy with a good sized bathroom and super shower. No real view though apart from the tops of trees. Friends of ours however had a room with a tiny sash window and a further restricted view.
The breakfast in the hotel was excellent with the traditional fry up exceeding expectations. There was also healthier options for non grease monkeys! The muffins were great. Our only reservation was that the majority of the staff appeared to be non Irish which I felt detracted from the 'Irishy' feel of the hotel. Although friendly enough and very efficient many of them lacked the warmth you would come to expect from such an establishment.
The hotel's ultimate saving grace though is their Spa and pool. Whatever you do make an appointment at the spa! We took advantage of the 40 euro package which allowed you to use the sauna, steam room, hydro pool, adventure showers, foot baths amongst other things. Although this seems pricy it is well worth it and worth the long drive from Belfast. I was ssssoooo relaxed at the end of it. Spent 3 hrs there and was well and truly pruny fingered and floppy. Bliss!
Our stay at the Slieve Russell was fine overall. We left though with the feeling that we had been short changed. We forked out around £350 per couple B&B for 2 nights and that didnt include dinner on both nights and the spa afternoon. The thought of 'could we have gone to paris for the weekend including flights?' was discussed on the journey back home. Our expectations were just met ... not exceeded.
Stayed over 2 nights at a conference. We were in one of the new rooms and found it spacious and well furnished, great shower. Food was very good and staff were very pleasant and helpful although whipping the napkins off your lap while still having coffee at dinner was somewhat overefficient. A most enjoyable stay.
We were attending a family wedding at the Slieve Russell in May 2005. Wedding guests were offered a B&B rate of EUR70.00 per person.
Having visited the hotel a number of times since it opened for different family occasions I was familiar with its decor and amenities. I was looking forward to the opportunity of staying overnight.
The hotel itself is located in open parkland with a golf course to the side. It is located on the Irish\Northern Ireland border. There are a number of walks around the hotel grounds and the landscaping is pleasant.
The hotel interior is a pleasant mix of rich marble, plush couches etc and a wide sweeping staircase. However it is all quite cramped with the main bar and restaurant all open plan and exposed to the busy reception area.
The guest bedroom was located on the first floor overlooking the fountain. Obviously previous guests had used the window ledge has a smoking area (smoking is prohibited in the hotel) and the remains of several packets of cigarettes were outside the window along with banana skins etc.. The bedroom had a queen size bed, dresser, small TV, tea \ coffee tray and desk chair. The room was adequate for one person certainly not a couple. I contacted reception who were not helpful at all. However they did say they tried to contact us while we were at the wedding perhaps to move us to a bigger room? The bathroom was fine. Clean, well maintained with a whirlpool bath. Unfortunately the rooms and the rest of the hotel are showing their age and are in need of complete refurbishment.
The hotel staff are a mixture of locals and foreign workers. Their is no consistency in the level of service provided. Some of the staff were exceptional while others just were not interested!
The leisure centre is well equipped with pool, sauna, Jacuzzi, gym and a new health spa. However it was always busy and is obviously popular with the locals.
Breakfast was served in the main restaurant. Typical hotel breakfast with a selection of breads, fruit, yoghurt, danishes and Full Irish Breakfast. Unfortunately as the hotel was busy it was impossible to get a clean table. In the end we cleared a table and got our own cutlery plates etc. Despite this the food was fine and the staff (in the restaurant) were friendly if a little overworked.
Check out time is 12 Midday and they certainly adhere to it. At 11:45 a Manageress banged on the door (banged not knocked) and asked when were we leaving the room. No introduction, No effort to ask had we enjoyed our stay!!
If you're planning to stay around the Ballyconnell area save your money and stay in one of the fine local guesthouses or further afield at the much nicer Cavan Crystal Hotel. The Slieve Russell is sadly not worth it.
Great Family Holiday
Just returned from a break at the Slieve Russell Hotel, the facilities and the staff could not have been better, the hotel runs a Kids Club during the summer months which is extremely well organised and included High Tea where the children all eat together. Our little one really enjoyed it.
The Golf Course at the hotel is excellent and is complimented with a 9 hole par 3 course which is kept to a high standard.
The food and the standard of service in the hotel's restaurants is first class, the lobby/lounge service is prompt serving high quality fare.
This was our second visit to the Slieve Russell, It will not be our last.
A great Hotel !
Stayed here twice now, and both times could not find fault with anything. The service was fantastic, all the staff were really friendly and very helpful and the food was excellent. Our room was a suite and had one of the largest beds we've ever had in a hotel, bathroom had a jacuzzi bath and lovely view out over the gardens. Would definitely recommend it!
At first sight, lovely. Foyer - wow. Staff, at reception at most polite. Standard bedroom smaller than your room at home + poorly finished. Delux room 2 beds but not much better. Not at all luxurios. Bar staff friendly, but stopped there. NO offer of tea/coffee or toast at breakfast. Staff seemed stressed. Beauty rooms temporarily running from a suite - with all furniture still present - totally inappropriate for relaxation. Extension being added at present. On booking no onformation given on building work, woke each morning at 8am. Too early when on hols. We had heard so much about it - all good, but left disappointed. That being said, swimming pool lovely. The whole experience could have been so much better if staff were friendly. Sorry - but a smile costs nothing. Ps. It was busy and midterm break.
Good Hotel but could be better
Arrived at Hotel late friday evening and first impressions were very good. Reception and door staff were very helpful and friendly with bags etc.
Room was spacious and clean. Used the leisure facilities which were good. Breakfast was excellent. Had a good meal in the Connal Cearnach restaurant on Sat night. The only let down in the hotel for me was the service. Alot of the staff were young and inexperienced. And there tended to be no staff around when you needed them. It was a hassle to get a drink or snack. Overall I would say we had a good stay but the hotel could do better.
Drive into it - amazing - bit disappointing after that!
Drive into the hotel totally breathtaking. No doubt about it - the grounds are very well kept.
We were impressed with the door man opening door for us - but after that - it was just ok.
Receptionist were not very friendly at all - obviously very busy but no excuse...not pleasant at all!
We had booked an delux room and there was no mini bar in it at all!! The bathroom was huge and there were 2 double beds but it didn't smell the freshest.
The leisure centre wasn't that clean either - I found the toilets\showers to be totally below standard in terms of cleanliness. The sauna was out of order - very disappointing and no light inside the steam room! It was obviously broken and never fixed!
The food was very good though - but service didn't match - I found there were a lot of staff but they were all so young and inexperienced. Twice we ordered food and twice they didn't take our room number - if we hadn't been so honest - they would have lost out on two bills!
Overall a nice hotel but I feel might be slighly over rated - could improve in service greatly.
4 star prices Zero star service
I was looking forward to staying in a quality Irish hotel supporting my own rather than spending hard earned money in 4 and 5 star hotels in London, Barcelona New York etc. I suppose my point is that being reasonably well travelled you harbour certain levels of expectation when you book accomodation which largely is a factor of how much you are prepared to pay. If you pay for a youth hostel you will get a youth hostel.It is safe to say I will never darken the door again. For Â 320 for the executive suite I expected at least a well stocked mini bar(empty "we dont stock these unless people ask ??!!", the toilet to work (at least on the second flush), a room service menu to be in the room (This took an hour to procure from the lady we were clearly putting out) , mobile phone reception, the room to smell fresh and staff to be a least slightly understanding that as a quest we are wont to ask for things every now and again (oh a drink form the bar - you will recall the lack of minbar).The hotel is very busy and is clearly successful and this may be that the local population have being coming here for years , but my advice is that if you expect a given level of quality for price/ star rating then you might be in a for a let down.
Great driving up to the place. Great having the door opened for you. Impressive foyer. Treated well at the reception.Client has to instigate enquiry as staff attend computer. Seems to be policy. Not impressed with the lift-inside seems out of place with the rest of the decor of the hotel,a little slow speedwise. The room we stayed in, above the Fountain room, must have been the smallest in the hotel. The same price was paid for each room. Wedding reception meal was more than adequate and service was good. Breakfast was good.
TripAdvisor Reviews Slieve Russell Hotel Golf and Country Club Ballyconnell
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Carrie & Katie