Galleria Palms Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Wireless internet connection in public areas
- Refrigerator in room
- Outdoor pool
- Non-smoking hotel
Photos of Galleria Palms Hotel
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Historical Traveler Reviews Galleria Palms Hotel Kissimmee
Give me a Break!!!
Had planned to stayed at this hotel April 10th thur April 17th; but left after four nights. This Sleep Inn is no way compared to the other Sleep Inns that I have stayed at in the past. We are a member of the Choice Privileges Reward Program but his hotel doesn't appear to recognize it obligations. We had reserved two queen beds; but were given one double bed. Which by the way, had queen sheets on it falling off most of the time. Also the metal bed railing was protuding out from the bed and several times bruised my leg. The towels were rough, the front desk staff had no knowledge of anything, breakfast was a joke and stopped at 9:00 A.M. Overheard several people complain. Hotel was charging $20.00 per night surcharge for weekends and the week nighly rate was $69.95. When we checked out a call was made to the BBB and was told that this hotel has an UNSATISFACTORY RATING. No surprise.
Complaints went on deaf ears, even to the Corporate office. We called the Sleep Inn on Major Ave (stayed 10 nights last year at Easter Break and paid $49.95 per night). Was told that the best rate available was $110.00 per night. It seems that all of the hotels in Kissimmee were doing a booming busy this year and the rates reflected. Traffic was a nightmare, served was deplorable everywhere, and we said GOODBYE five days earlier.
After reading previous reviews on this hotel, I was a bit skeptical of my pending stay. This hotel was really nice and clean. The maid service was excellent and they paid attention to detail. The front desk was very helpful as well. We stayed in a deluxe queen room, which was a bit smaller than I thought it would be. The hotel is located away from the noisy, hurried Disney area, and is conveniently located to all of the major attractions.
Sleep Inn ~No way
This was the first time I had stayed at a Sleep Inn, It will also be my last. The room smelled awful, it was a combination of smoke and mildew.
I was there for 2 days and I had no room service. It was awful!!
Our senior group outing
We had a wonderful stay at this hotel. One of our group members was ill and the hotel and staff were very supportive, found us a good hospital nearby and assisted in accomodating one of our group members staying two additional nights even though the place was full. Our group had a wonderful stay here and I will reccomend this hotel to anyone. The rooms are very well kept and clean and the breakfast is good, and most of all they have a friendly and helpful staff who care.
Would not choose this hotel again
I would say that I had a terrible time at this hotel. The shuttle left earlier than noted. They had no irons available for each room. You would have to go to the front desk and ask for it and could only keep it for 1 hr. They only had 2 irons and one of them spewed out brown stuff all over my clothes. The breakfast made me sick one day because the waffle mix was kept out too long in the heat. The room was dirty.
The desk staff at night had no clue about most things going on there.
All in all I would never stay at that hotel again. The best part of our whole trip was the shuttle driver Giovanni. He was great!!!
When we checked in, they gave us a form to sign stating that we would not check out early. That should've been our warning. The bed was a full size and the pillow was a piece of foam in a pillowcase. After that restless night, I was exhausted when I went to a theme park. The towels were thin and rough. The front desk clerk told me that hotel queen size beds are much smaller then regular ones. (give me a break) The place was clean and the breakfast was decent. But for the price, this hotel is not worth it. And when I sent a complaint, I received a postcard from Choice Hotels saying that they would have someone follow up, it's been over two months with no response. I wouldn't stay at a Choice again.
We stayed at this hotel during our Feb 2002 trip. We found it quite adequate for what we were there for--sleep. We spend most of our time at Disney, and returned every night to a clean room. A nice continental breakfast in the a.m. and off to the park again. I would advise skipping the "shuttle" to the park, as it stops at every hotel in sight and was very overcrowded. All in all, a wonderful and reasonbally priced ($29.99) place to stay.
Very nice hotel for WDW
My family stayed here during a trip to the World in Dec. 2003. Overall, we were very pleased with the quality and service at this hotel. This hotel is in a fabulous location if you are driving your own vehicle to the parks. Hint - Turn left out of the parking lot and follow the road back past the offices. Then follow the road to the next intersection, which puts you on property right by the Animal Kingdom Lodge. Huge time saver, since it saves you the traffic on 192 at night! Our only gripe is that there is no hot tub for this hotel. Very minor I know, but it would have felt so nice after a long day in the parks!
There are better hotels out there...
We spent four nights at the Sleep Inn in October and am very sorry I hadn't reserved at a different property. Our first room smelled awful - a combination of smoke (in a non smoking room) and mildew. The smell added to the frog hopping around our room led us to the front desk and another room. The rooms are, in a word, fine. Nothing special and a little small. The continental breakfast is something of a joke. No danish, bagels or fruit (which I would expect in Florida!) just cereal and waffles. The staff was nothing special either especially when we were charged $10 to check in early when there were CLEARLY rooms available. I will never stay here again and will advise others not to.
There are much better hotels in the area with better service and accomidations at similar prices.
Hampton Inn Maingate West April 2003
Stayed at this hotel mid-April 2003 for two nights. Had a discount rate of $50 per night, quoted rate was around $80 per night. Hotel is off main highway on a side street and is actually near several Disney office buildings. No problem with check-in, rooms were typical Hampton Inn. Room and bathroom clean. More than adequate breakfast included in rate - had pastries, breads, bagels, cereals, juices, coffee, etc. Breakfast in lobby area. Small pool and patio area, seemed well maintained. I give this 3 stars, but at price of $50 leaning to 4 stars. This is a good deal as a place to stay before checking into a Disney resort (say on your first night in Orlando) or an inexpensive way to stay offsite but close to Disney. Can be at Animal Kingdom in about 5-10 minutes. Several restaurants and stores short walking distance.
TripAdvisor Reviews Galleria Palms Hotel Kissimmee
Travel Blogs from Kissimmee
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