Historical Traveler Reviews Skylane Hotel Horley
My wife and I recently stayed at the Skylane hotel for one night. On the 22nd February. To say the hotel was sub standard would be an understatement. We found that for a hotel in the twentieth century to have blood stains on the towels is completely unacceptabble. We also found that the pillows were old and stained not something i woulld like to sleep upon. Also the bed covers were also stained and old. The general state of the room was also dirty, stains could be seen upon the skirting boards and upon the walls. There were cobwebs on the cieling, making the room look like it hadnt been cleaned for weeks. I advise any potential customers to re think staying at this hotel. If more proof is needed as to why browse the pictures enclosed with this review.
Worst hotel in London
My daughter and i arrived at Skylane via their courtesy bus, the driver dumped us on the step then proceeded to rush through the door after i had struggled to open it with my bags. We then struggled up 2 flights of stairs with heavy bags as nobody was able to help us, we eventualy found the room which was cold and dirty. We complained of the cold 3 times only to be told the heating was on a timer and would eventually come on, it did for 1 hour. We did not get much sleep due to the cold. The bathroom looked as though it had never been cleaned and the bedding was filthy. The next day we struggled with our bags again to get them down the stairs while the driver watched and waited. My advise is avoid this hotel if you can!
Very, very basic but .....
ok basically everything written is right including no heating (in november!) and no double glazing which is a problem when your trying to sleep under the Gatwick flight path! However we left our car there for 8 days whilst holidaying abroad.
The car was placed in secure parking, the transfer to and from hotel is free and on demand, unlike other Gatwick hotels where its hourly and our car was waiting for us outside the hotel having been moved from secure parking when we called from the airport which was very handy at midnight in the rain. The mileage was exactly as we left it and for £72.00 for a double room with secure parking for 8 days and free return transfer what more do you want! Just think of it as great car parking and forget it's supposed to be a hotel. If however, your not going there to continue your holiday elsewhere via Gatwick...... oops!
Waste of money
During our 1 night stay we found both beds to be in such bad condition that we got no sleep at all before our long haul flight the following morning. None of the staff cared much for the complaint & upon checkout we just told to ring the manager when we get back. To be honest it seemed that they just hoped that by the time we returned we would have let the whole matter go.
Surely there's better than this..
We paid $148.80 Canadian for this room (roughly 64 pounds)It wasn't worth it. There were no ammenities offered, not even a bar of soap in the washroom, which was 'tidy' but in a very sad state of repair. We heard the water every time the toilet was flushed in rooms above us as well as the water in our toilet was set to motion. The shower was unreliable and it was difficult to keep from scalding with fluctuations in the temperature. The room was dismal with possibly the most uncomfortable bed we've ever slept on. The restaurant was disgusting. The linens on the tables were soiled and stained. Perhaps the only good thing I could say about this hotel.. the shuttle driver, an older fellow at night who was very helpful, cheercul and had lots of information. The other staff were unaccomodating and generally rude.
Find somewhere else
I suggest you avoid the Skylane Hotel. I found it to be very scruffy -- the decor and maintenance had obviously been done on the cheap. The shower oscillated between hot and cold while I was using it. I could feel the springs from the matress poking through. It's a good job I was tired!
The only good thing I can say about it is that the two gents who drove the courtesy bus between airport and hotel were very polite and helpful.
For the same money or less, I would go to an Ibis or Travelodge instead.
Choose another hotel
We were staying to attending a family wedding being held in the hotel and were really disappointed by the standards of cleanliness, the broken fittings, the shabby furnishings and the unhelpful and rude attitude of some of the staff. We appreciated that the hotel is old but surely that is no excuse for dirty rooms, broken toilets and showers, torn bedcovers and bad service. Breakfast was being served until 10am but if you were down any later than 8.30am they had food shortages. No eggs for a full English breakfast? THE BRIDE AND GROOM came down at 9.20am and were told they were too late for breakfast though they did have tea or coffee. Complaints to the waiter or the receptionist met with a shake of the head, shrug of the shoulders and rudeness to the wedding party. This was after thousand of pounds had been spent in the hotel to make it a wedding to remember for the young couple. Remember it they certainly will but for the wrong reason. PLEASE don't stay there. YOU HAVE BEEN WARNED
Sky definitely not the limit
Avoid. The combination of car parking (1 week), shuttle to Gatwick and accomodation for £60 - £70 appears to be a good deal but the:
- hotel bar is like a working mens club - bathroom was dirty - furniture in our room was old and battered - bed was uncomfortable
Pay a little bit more & get your holiday off to a good start!
Avoid this hotel, We found it to be dirty, and uthough most staff were friendly they were less than helpfull. We were placed on the 3rd floor in a twin room there is no lift to my knowlage and the hotel is surrounded by carpark which made us nervios if there were a fire as to how we could safley escape.The hotel is dirty and in need of a re-fit, the carpets in the rooms and halls are dirty the bathrooms are dirty and the showers hae little or no presssure. The food was served on cold plates and of poor quality. The Bar and restrant were very smokey and felt dirty. I would NEVER stay at this venue again.
TripAdvisor Reviews Skylane Hotel Horley
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