SKYCITY Grand Hotel

Address: 90 Federal St, Auckland, North Island, 1010, New Zealand | 5 star hotel
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This 5 star hotel, located on 90 Federal St, Auckland, is near Sky Tower, Hobson Wharf National Maritime Museum, SkyJump, and Sky City Casino.
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    Historical Traveler Reviews SKYCITY Grand Hotel Auckland

    Helpful Staff


    Nicely situated in the centre of Auckland. The room l stayed in was clean & spacious. The staff were very helpful & polite. A good place to be for an evening drink & live entertainment. The Sky Tower was well worth a visit. The Buffet food restaurant was slightly disappointing though.

    International quality heaven in Auckland


    As one of the lucky people to be the first to stay in Skycity Grand Hotel I was expecting world class service and opulence and was not disappointed.

    The check in was efficient and friendly and after proceeding up the security elevators I was greeted with a very modern, clean and well thought out room with the whitest bathroom I have every seen. Whilst the room was simple it had everything you would expect in a five star hotel and its décor was pleasant and inviting.

    Dinner was in Dine by Peter Gordon, I've eaten in Peter's restaurants in London and Wellington and he just gets better and better. The service was impeccable and the food to die for, you simply cannot visit Auckland without eating at Dine. But you will need to book well in advance.

    A few bugs to iron out with Concierge as they did not handle my request for flowers and a card for a family member without errors but when pointed out the helpful staff fanned out into Auckland city to fix the problems.

    Breakfast on the 4th floor was elegant and whilst not the best variety, the standard was as good as I have had in any five star hotel.

    Overall a very present experience and certainly Skycity Grand will become the must stay hotel in Auckland and Dine by Peter Gordon the only restaurant to eat in.

    Visa problems


    We had a room at the Sky City hotel on Jan 29 for one night only,prepaid in Australia,before joining a cruiseship.On arrival we were asked for a credit card which I handed over and thought nothing about it.The next day we handed in our keys and advised them that we did not use anything from the bar and we left.Since then we have been debited $36 N.Z twice,once 31 jan.second march4 and as we haven`t used any nor gave permission for them to debit us we`d like to know what is going on.Can`t reach them by phone,our travelagent has sent three faxes and no answer so what else can we do?Thank you Gerda van der Voort

    yesterday I complained about the hotel billing us for something we have not used and after ringing them today it has been all worked out,they still should have replied on our faxes but we are happy now thank you.



    Cant say enough about it. Excellent staff, food, entertainment and value for money.

    A great place to gamble too!!

    Good value for price


    We stood 3 times at the hotel during Nov. and Dec. 2004. Rooms are quite spacious and clean. At one stay we had booked a suite for for a great rate of 299 NZD breakfast for 2 included and had a really large accomodation. Staff was friendly and did everythings to make the stay enjoyable.

    However, the main restaurant is a rather uncharming room. Nevertheless, why have dinner at the main restaurant when you can have it at the top of the sky tower with a breathtaking view of Auckland. Meal are not very expensive but are on the other hand not outstanding.

    At all, we liked our stays at the hotel and will choose it again.

    No charm


    Didn't much care for it. Felt like a warehouse for people. But it was functional and clean if lacking in any charm.

    A slight hint of Seediness


    Sky City complex itself taints the hotel that is built into it. It is a casino hotel so although there is lots of activity going on there is also a lot of people losing money who really look like they cant afford to ... The rooms were not bright and bluish and seemed dark, with dim lighting too. I didnt like the executive suite we stayed in. I lived in Auckland for a while and would prefer some of the other city centre hotels. However Sky City is very central and if you are looking for a late night party atmosphere this is probably about the only hotel in Auckland you will find it at!

    Bright inviting colors!


    We stayed in an executive suite for US$96/nite and we felt that was a great price for what we received. The room was decorated in bright blues with some other colorful highlights that made the room enjoyable. The bathroom was blue tile and a big solid glass shower door. I thought the 2 buttons on the toilet were kind of neat. (1/2 flush and a full flush). The maid kept the shampoo, soap and bath gel replenished everyday. The only drawback was there was some heavy soap scum or buildup on the shower floor.

    They also offer a business center with 2 internet ready PC's, phones and a laser printer (free of charge)

    Other than that I would have no problem staying there again in an executive suite.



    My Hubby and I have been going to the sky city hotel for six years and every year it gets better! We stay in the Luxuary suite which is beautiful I love that they do such awesome packages that include your breakfast, dinner, tickets to the top of the sky tower plus much much more.. The service is quick and very reliable.. the staff are all great!!

    Tiny rooms, a bit cell-like


    The rooms were ridiculously small and there was nothing charming about it... also, more expensive than other hotels in its league.

    TripAdvisor Reviews SKYCITY Grand Hotel Auckland

    4.50 of 5 stars Outstanding

    Travel Blogs from Auckland

    North Island, New Zealand

    A travel blog entry by gillmison on Mar 31, 2015

    3 comments, 111 photos

    This was my 3rd time arriving in Auckland but my first time leaving the airport. We now have the airport arrival routine locked down - ATM to withdraw cash, pre-pay sim to get connected and Uber to get to the hotel. Wills has become …

    April 3, 2015

    A travel blog entry by annecastiglione on Apr 03, 2015

    1 photo

    Annecastiglione stayed here on Apr 3, 2015 during their trip titled: My Great Adventure.

    All Around Auckland

    So what does the first day of a year long adventure look like? Well, it's a long one, I'll tell you that. We arrived into Auckland at 5am local time after a 13 hour flight from San Francisco. Since we were there so early, nothing was really open and we waited around the airport before catching a shuttle to the city to wait some more in...

    Auckland, North Island, New Zealand lindseyandpaul

    Traveler Photos SKYCITY Grand Hotel Auckland

    Glen and I
    Auckland, New Zealand
    Scott at Skycity Casino
    Auckland, New Zealand
    Our hotel room!
    Auckland, New Zealand
    Hotel Christmas tree
    Auckland, New Zealand
    Inside Sky Tower
    Auckland, New Zealand
    Our room
    Auckland, New Zealand
    Our dressing gowns!!!
    Auckland, New Zealand