Sir Thomas Hotel

24 Sir Thomas St, Liverpool, Greater Liverpool, England, L1 6JB, United Kingdom | 3 star hotel
Prices starting from $64.00

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Sir Thomas Hotel

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This 3 star hotel, located in the Central Liverpool area of Liverpool, is near The Cavern Club, The Grapes, Marks & Spencer -Trafford Centre, and Tourist Information Centres.
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    Historical Traveler Reviews Sir Thomas Hotel Liverpool

    Located in a noisy, busy street - can you sleep through it?


    We looked forward to our trip to the Sir Thomas - having read a rave review in The Times. Parking is NCP one block away. The room was comfortable enough - though the decor gives the impression of a re-vamp. It was quickly obvious that our room, located at the front of the hotel, was going to be subject to noisy traffic. Situated directly above traffic lights we listened to buses, cars and all other transport stopping. starting and revving away as the lights changed. Sleep was only possible when the traffic finally died down until it began again as people started their day. Leaving the window open would have been impossible and so we suffered a stuffy, sweltering, noisy night. That said, we enjoyed a good breakfast but suffered from lack of sleep all the following day. Very central location but think seriously about noise levels - when I asked if there were any quieter rooms I was told that I 'was in a busy city'.

    Impressed by the manager


    Myself and some friends recently stayed in this hotel. Its true that there was a delay in checking into the rooms, and yes there were two rooms with double beds. (ref. earlier review by Dublin member) I spoke with the manager who listened to my story and quickly made amends for the situation. We ended up having a great weekend, the staff were great to us. All were polite courteous and entertaining. A special word of thanks to Andy Mogan, the assistant manager. He was on the ball straight away. Fair play to him. The hotel is in a great location and we'll definitely be going back there.

    First time experience


    Arrived at reception and checked in smoothly. Allocated room 215 at side of hotel. Room ok but not worth the money we had paid. we decided to unpack and go for a walk and then come back to change for the evening. On arriving back at reception we asked for the key to be told that 215 was not our room. We were then asked if our case was silver and black, which it was, and we were then told they had it behind reception along with our clothes on hangers. The whole situation and the way it was handled was bizarre.

    Ughhhhh what an experience ......waited 9 hours for our rooms to be ready


    Im appauled and like the review two or three down I have written a letter of complaint in to the manager of the hotel.

    Truly Appalling


    A truly appalling hotel on virtually every level. As with so many bad experiences, this one is caused by overpromising and then under delivering. The hotel pitches itself as a rarified boutique a la Malamaison or Hotel du Vin, offering highly selective photos as evidence for this. The reality could not be more different. Our rooms were dirty, noisy and draughty, with stained walls, mould in the bathrooms, matresses that could easily double as trampolines, empty soap dispensers and rotting window frames. When we asked for an iron, we had to wait 50 minutes whilst they attempted to find one - a task which eventually proved beyond the staff of the Sir Thomas. The breakfast and the attitude of the staff, whilst not on the appalling level of so many other elements, were mediocre. For the money, shocking.

    Budget hotel at Boutique prices


    The hotel is exactly what one might expect from a budget hotel with your typical stained and dented walls (with that particularly special rendering on the ceiling that you find in budget places), springy overused mattresses, cheap and heavily worn B&Q bathroom suite, industrial carpet with gum stains, economy 12" TV set, economy soap (which was empty in both our rooms), impersonal service of a mediocre level talent (without any of the little charms you find in your higher end hotels), full english prepared, not cooked (powdered eggs, your cheap supermarket off the shelf bread, etc) etc.

    Very let down & dissappointed


    After looking on internet for hotels and restaurants in liverpool i decided to book for the night at the sir thomas hotel. Photo's of room & restaurant looked beautiful, my decision was made, this was the ideal place for a romantic evening! Staff on reception were friendly & polite. Upto the room we went only to be let down by how basic the room was compared to pictures on websites. To me it looked like a travel inn only my wallet didnt feel the same as it would be paying for a travel inn!!! I must admit the meal was excellent! But the standard of the room did spoil our night as it was nowhere near as cosy & romantic as i thought it would be to celebrate our engagement!! I feel i was mislead & i am currently waiting to hear from the hotel manager ( 5 days later )

    Loved the Sir Thomas Hotel


    Wonderful hotel. Very clean and modern. I believe it recently underwent a renovation and I don't think you will be disappointed staying here. The staff were extremely helpful and very pleasant. Breakfast was included in the price of the room and was great. The location is excellent, very near the Cavern Walks which is what we were interested in. Our two nights stay couldn't have been better. I highly recommend it. And the cost was very reasonable, 70GBP per night for a double. Also, I recommend the Grapes Pub on Matthew Street for food, especially lunch. We kept going back, excellent pub.

    Fab Hotel


    Fabulous Hotel, superb service/staff, ideal location and excellent restaurant (made better as we were seated on the table next to a well known Liverpool Celeb!!). Would definately recomend it to anyone visiting Liverpool and want a quality hotel in the city centre.

    Hotel manager of the year (NOT!!!!!)


    Stayed here for two nights this weekend (30/6-). Children away so looking forward to some R and R. Booked over the phone at 4pm. Got to hotel at 7pm. Receptionist was great, gave us room key and off we went. The room was dark but seemed ok except for the large dismantled bed in the corner!! Called reception (by guesswork as no hotel info pack in rm). Moved to another room. Dirty ripped cover on base of mattress, dirty net curtains hiding original but filthy windows. Dusty unhoovered with nasty looking marks on chair. Again receptionist was lovely, very apologetic and offered to show us another 2 rooms. Went to reception with her to get keys. Manager was on desk. No acknowledgement of us or the fact that we were having problems finding a clean room in his hotel. Muttered to receptionist to try 202/6 and off we went. 202 had a minute shower and again was dusty and drab. 206 was ok. By this time it was 8pm, we were tired and hungry and did not relish the thought of trying to find another reasonably priced hotel. Receptionist apologised and assured us that the manager would be up to see us and offer some sort of reduction. He never appeared but she came back with the offer of £10 reduction per night and free drinks in bar. We accepted but made it clear that we would have liked to see the manager. Phoned down and made this point to him with no response other than 'ok, thanks for that'. It is worth mentioning that we only ever saw one other guest until Sat morning.

    TripAdvisor Reviews Sir Thomas Hotel Liverpool

    3.00 of 5 stars Good