Faded English grandeur

Booked via Lastminute and got an Executive room for £120. Phoned before hand to request a river view [as was special weekend], also confirmed on check-in that we had river view and was assured it was. Perhaps if you leant out of the window and had a mirror on the end of a long stick you could see the river....[Room 19 for your ref]

Room very large but characterless. Bed was only a double, bland furniture. Bathroom certainly needed the grouting near the bath replacing.

Guests have free use of the Spa - sauna and jacuzzi which was pleasant.

Will echo other comments that this is typical English hotel - upstairs, downstairs, round corners...very higgledy-piggledy! Carpet stained in several places.

Did not have dinner here - but ate in restaurant right by the river and the train station and carpark - The River House which was excellant.

Breakfast was a feeble buffet, hardly any selection for which they charged £12. Save your money and go to the Chocolate Theatre opposite. Restaurant does has fantastic views of the river though if you are lucky enough to get a window seat.

Excellent Hotel - Extremely comfortable and beautiful surroundings

Stayed here with my partner via Lastminute at the beginning of January this year. Had a wonderful time. Our bedroom was very very comfortable and had a large bed and gorgeous chunky oak furniture, with views across the river Thames towards Eton. The restaurant, although very expensive, was exquisit. The building itself was lovely, very charasmatic and romantic.

All staff were very friendly although on arrival we had been told that we could leave our car in the hotel car park for two nights for £10 when in fact it was £10 per night! If you visit with a car its cheaper to park around the corner in the train station.

We had all that we wished for whilst staying here, and I would definately stay here again, but only at the reduced costs that places like lastminute.com can offer.

Generally very nice

The room we had was at the top of the hotel and of a good size, very clean, nice size bathroom. The staff were very friendly and attentive, although maybe a little aloof. The restaurant has wonderful views across the Thames and the food was of a consistently high standard. The hotel has a wonderful location, service is a good standard. I would recommend a stay here although it is rather expensive!

All front and overpriced

This is a spectacularly beautiful con of a hotel. Overlooking the Thames and the bridge, it is an ideal location for a wedding photoshoot. Indeed when we stayed the place was buzzing with wedding activities. Windsor is crying out for a decent 5 star hotel and it is amazing that establishments like the Sir Christopher Wren can extort the prices they do, yet offer so little. Designated as a 4* and charging £233 for a basic en suite room including breakfast, we managed to secure a deal with superbreak for £157.50. We wanted a day at the races and decided to combine Windsor with Ascot. (Ascot is a £20 taxi drive away)

Chief gripe apart from the inflated prices was the poor quality of accommodation. We cheekily asked for an upgrade and did not succeed. The hotel certainly couldn't have downgraded us! Our room was at the top of 3 flights of stairs (no lift). The stair carpets were worn and badly stained in places. The hotel was a higgledy piggledy affair divided into 4 separate areas. You have to park in a public car park at least 5 minutes walk away and pay the hotel £3 for this privilege. Having registered (both check in and check out were painfully slow - a rather surly reception wanted photocopies of our superbreak correspondence) we then had to cross the street into a most unprepossessing shop front with another hotel door plus security slide at the side. Our room was so small (67 for the protection of future guests!) the wardrobe space was outside the bathroom. Whilst the bathroom was a good size, the shower area was insufficiently protected to stop the entire area becoming flooded including the trousers I planned to travel home in!

To complete our Fawlty Towers experience, the steam from the shower set off the fire alarm! About 15 minutes later a lackey enquired if we were alright. Unbelievable.

Room service was poor and you are unable to purchase something as simple as a club sandwich after 11.00pm. My wife dined in the restaurant that evening and enjoyed the goat's cheese,duck and cheapest bottle of red for £44.25. I had the most excellent large doner kebab with plenty chilli and garlic sauce at Ramsey's grill just around the corner. Absolutely delicious and unlike the hotel grossly underpriced(£4.50)

Plus points: Well the setting is beautiful. even on a grey late September day. Our breakfast was magnificent as we sat at the best table overlooking the luvved up swans. Ascot whilst not as grand as Epsom or even Folkestone was a good day out with some winners to boot!

Historic Hotel with lovely terrace overlooking the river

Very charming historic hotel, with a lovely restaurant terrace overlooking the Thames and Eaton across the river. Walking distance to the castle, and boat rides along the Thames. We enjoyed our stay. Hotel staff were very friendly and accomodating, the room did not live up to the rest of the hotel. But overall this is an excellent place to stay in Windsor, just steps from where you want to go, but quiet (a pedestrian street out front). Parking was available. A wonderful start to our visit to England. Highly recommended. (only 20 minutes from Heathrow.)

Extremely Disappointed

Having booked what we hoped would be a wonderful bank holiday weekend away for the family, we were shown to a room (purporting to be a suite) but which appeared nothing more than a superior room. On the website it states that this "suite" was approached through a mews. We were shown up a flight of stairs which can only be described as a fire escape. I was also informed upon booking that my children, aged 10 and 8, would be sleeping on the sofa bed in the lounge area - instead, there were two tiny camp beds - barely six inches off the floor - and really only capable of taking a child under the age of 5. When we called the manager to discuss our complaint, we were greeted by a young man who merely smirked and told us that all other rooms were booked. We turned on our heels and left immediately. In the reception area, another couple were also complaining that they did not get the room they requested when booking. I would not recommend this hotel under any circumstances. Drive to Bray and have a more peaceful and relaxing break.

Ok for an overnight stay

Average rooms, we had a nice view over the car park. Brilliant location in regards to Windsor and Eton.Waiting staff 90% were ok, most weekends a wedding is booked for the function rooms, so staff are busy waiting on that whilst neglecting the other guests. To sum up, ok for an overnight stay, good location, expensive food.

No room for more ffod

having been told by the desk staff that my reservation did not exist - despite having telephoned to confirm only two days before - i was then offered a lesser room at the same cost, which was eventually upgraded to my original booking of an executive double after a room suddenly became available ....... i was however slightly suprised to find that an executive double actually consisted of two single beds (of slightly different heights) pushed together - something that i found hilarious after slipping between them ....... the helpful desk staff, upon receiving my query as to whether this was normal for the room told me that sometimes it was used as a twin - i was of course pacified by this new information. there was a plus side - the resturant was excellent and the waiting staff were all friendly and helpful - verdict: a good place to eat

Fantastic Hotel, Great Service and Amazing Location

Sir Christopher Wren's House Hotel in Windsor is an amazing hotel overlooking the River. When we arrived the staff couldn't do enough for us. Our room was lovely, just like something out of Hello magazine.

We dined in the resturant on both nights because the food was very reasonable and good quality, the atmoshphere in the restaurant was calm and inviting and the staff were very welcoming.

Our stay was even more relaxing because of the massages we had at the health club, we would definately return again for a pampering weekend.

Really nice hotel, just needs a little organisation

A group of us usually use this hotel when working in London. Its a hotel situated over a few buildings, which can mostly be described as apartments. Depending on how lucky you are, your room can range to a decent class hotel room to an apartment with king-sized bed, living room, kitchen 2 TVs, etc. The hotel is in a good location, situated right beside Windsor castle and adjacent to the river which is usually full of swans. One bad thing to say about the hotel is that there has seldom been a week where they mess up the booking for us .. whether it be double booking or forgetting someone was supposed to be staying there.