SilverWood Hotel & Conference Center
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Historical Traveler Reviews SilverWood Hotel & Conference Center Colorado Springs
Left as Friends
My wife and I stayed for 5 nights at the Silverwood Hotel during our pack-out and subsequent move from Colorado Springs. We knew the managing partner from previous stays at a hotel he had managed a few years ago and were quite curious about his new project.
We found the rooms very clean and spacious. The beds, furniture and carpeting appeared new and were in excellent shape. The staff was open and friendly, going out of their way to help with requests both large and small.
The breakfast buffet, free with the room, was one of the more generous we have encountered at any price. Manager's happy hour with courtesy drinks further added to room value.
Bottom line from a frequent business traveler: the Silverwood motto of "Come as strangers, leave as friends" is descriptive. This is a very good value - we left as friends.
We would stay here again! The hotel has recently been remodeled and has great beds. The bathrooms still need a little work to get them looking newer. The made to order breakfast was great! This was a great deal. The parking lot was a little hard to get in and out of to the main street.
We had a really nice stay at this hotel. The beds were very comfortable and they had tons of pillows. We got a palor room for our extended family to hang out in and it was awesome! Pool was great too.
Wouldn't not stay again
The best thing about this hotel is the made to order breakfast made for guest daily. They make excellent omelets, pancakes, and other special requests. They are also in an excellent location near restaurants and the interstate. Lots of bunnies to see on the property...
The down side:
- Unfriendly Staff : We checked in at 11 pm due a late flight and the staff was very unfriendly.
- Internet doesn't work in "select" rooms : They "pretended" to not realize that the internet wasn't working in my room. They had their "engineer" stop by and it took him 2 hours to swap our Cat 5 cables and a telephone line to realize that this room wasn't refurbished and would not have internet acess????
- Put Nonsmoking guest in an obvious "smokers" room : When got to my room, it reeked of smoke. When I complained to front desk, the clerk stopped by and stated that this was a room that was being transistioned to a nonsmoking room. ??? They checked me into another room afterwards.
- Have not refurbished hotel, only 400 wing : One member of our team was in a room who's door had obvious signs of being kicked in previously. After 2 days of complaints, he was checked into the rrenovated 400 wing of the hotel.
- No elevator to 2nd floor : The odd numbered floors are on the 2nd floor. Keep this in mind if you have a ton of luggage.
Great Hotel (Would stay again)
We were pleased with accomadations, staff, service, free full breakfast and attitude of employees. We stayed from 8 Jun - 12 Jun 2006 and highly recommend this Hotel. (Note: Last year's reviews do not reflect the improved conditions after new management has taken effective control.)
Subject: Recent visit to your facility
Date: Thu, June 08, 2006 8:32 am
Dear Mr. Hubert 06/08/06
I had the opportunity to stay at your hotel recently. I would like you to know that it was wonderful. Probably the best I have ever stayed in. You have a friendly staff that made me feel like a guest not a client or patron only after my money.
Speaking of money, at first I thought the price was a little high but soon realized it was well worth it. The breakfast and evening amenities and your staff made it all a very pleasant stay. I would highly recommend your facility to anyone.
Obviously, during my short stay, I didn't deal with or come in contact with all of your staff. However, if the ones I didn't come into contact with are like the ones I did, you have some very good people working for you.
That being said, there is one particular member I would like to point out specifically. Her Name is Constance. She worked the breakfast room. She was friendly, always smiling, absolutely courteous at all times, witty and humorous. I wish more were like her. The breakfasts were wonderful but she made them outstanding.
I don't say these things to diminish any other member of your staff. I'm sure they are all great but she made a lasting impression. If I am ever that way again I will definitely stay at your hotel. Thank you and your staff for a wonderful experience and stay in your facility.
A very satisfied customer
Tropic lightning Reunion
We check into the hotel on the 24th of May and I cannot say enought about the service we recieved from the Hotel Staff. We had over 20 Rooms and everone had a wonder Time. The Staff know how to take care of its Guests. The Management was great and the Resturant was fantastic as was the Bar. We also had a Sunday Evinging Banquet the meal was Exquisite. The Breakfast was fantastic one monring even the owner prepared the Breakfast for our Group. I Would highly recommend thes hotel for a Groop meating or a extended stay. We Checked out on the 30th of May it was a wonderful Time.
Very nice hotel
Even though the earlier posts say that the hotel is in need of renovations and/or dirty, we just stayed there in May 2006 and I can say with certainty that the renovations have been completed. Our room had new carpet, new paint and new wallpaper. The room had a nice clean smell and feel to it. The breakfast (that is included) was very nice. You go tell the chef what you want, and he prepares it in just a few minutes. They also have a "cold" bar with fruit, juices, yogurt and dainishes as well as hot and cold cereals. The nightly manager's reception (also included) was also very nice. Beer and wine are free from 5:30 to 7:30 nightly. Hotel was just off Interstate 25, but there was no highway noise like in other hotels. I would HIGHLY recomment this hotel. Good value!
Enjoyed the stay
We enjoyed our stay in this hotel. It's true that the fittings were ageing but the hotel was undergoing renovation during our stay. Despite this the place was clean and tidy, the staff were very polite and helpful and the free breakfast was excellent.
The location was fairly quiet and convenient for local attractions, the rooms were large and we had no problems with hot water!
We would no hesitation in recommending this hotel to anyone.
TripAdvisor Reviews SilverWood Hotel & Conference Center Colorado Springs
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