The Glasshouse

Swan Point, Sligo, County Sligo, Ireland | 4 star hotel
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Travel Blogs from Sligo

And so it begins :)

A travel blog entry by niamhiec90 on Aug 07, 2014

Well we have FINALLY received our flight details and this day next week we will be mid-air!! The nerves have definitely kicked in as this all becomes real. It's time to start packing, this will be ...

Homeward Bound

A travel blog entry by efrohoff on Aug 04, 2014

13 photos

... cured of ailments from the holy water and prayer at the apparition chapel. I'm a bit put off by the sheer commercialism of the sight. There are a long line of holy water fountain spigots that frame the exterior wall. The entire complex is quite modern. Nothing remains of the original church except one stone, the current apparition chapel has been built over the original church. The nearby basilica, blessed by Pope John Paul II on his visit here in 1979, is quite large and ...

Day 61: cliffs and more

A travel blog entry by inhissteps on Jul 27, 2014

4 photos

Today we got up early-ish! And headed down some scenic roads on our way to the cliffs of mohr! Took a small ferry as well to get their! The cliffs we pretty amazing! Just wish we could have seen some puffins :(.... Good news is Sara found a fun shirt to buy! After the cliffs our host in Sligo had given us a wonderful sounding scenic drive through comerra, Ireland. An ...

Friday 11 July 2014 Limerick to Sligo

A travel blog entry by bruce.durie on Jul 12, 2014

9 photos

... for lunch at Galway this is a busy city with cobblestone streets , many shops, cafés, buskers & bars. After lunch we drove to Knock with its modern cathedral and finally to Sligo , excursion tonight to Irish pub for drinks and ...

The family roots

A travel blog entry by caldwell5 on Jul 11, 2014

9 photos

Headed to the North-West and the Belleek Pottery factory. This was originally founded by John Caldwell-Bloomfield. He married into the Caldwell family. Went on the tour through the factory. Bought a small piece to bring home in the luggage. Could have spent a lot of money! Next stop was Castle Caldwell. This was in ruins and very overgrown. Travelled the scenic route beside Lower Lough Erne and then headed to Kilkeel where we are staying the night with ...

How has this hotel rated in the past?

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    Historical Traveler Reviews The Glasshouse Sligo

    Good if you're into looks

    from

    Stayed at the hotel in April 07. The hotel looks modern from the outside and is right in the city centre. When we arrived, like another review, we were checked in by a sour woman at reception who was loud and generally unhelpful. She just gave us our room keys but did not give us any directions to the room, or info about breakfast etc.. They also make you pay on arrival so they don't have to bother with you for the rest of your stay. There are not enough lifts in the hotel, each time we were going to and from reception, we would have had to wait at least 5 minutes for the lift.

    When we were going to the reception to ask about where to eat and go out, we got the same sour woman who told us to go look for ourselves as we are in the city centre. She was in general very unhelpful and I would say she ruined our overall impression of the hotel.

    The rooms are quite small even though we got a superior room. There is no point paying extra for riverview balcony room, as the balcony is very small, and quite dirty. The beds are double beds, I would usually have expected at least a king size for a 4* hotel. Also, the bathroom lacked toiletries, they were the kind that are on a pump. Overall, even with the hotel's modern decor throughout, there were finishing touches that just let it down and didn't warrant it to be 4*.

    In general, I would not go back due to rude staff, and the general disappointment in the hotel. We paid €140 a night, and at the time I saw plenty of other 4* hotels in Sligo at a similar price or lower.

    I would have welcomed the opportunity to meet with the Member when they stayed with us and perhaps we have resolved their concerns.

    Our reception team, as are all of our Staff, are trained to a very high standard. As part of the check in procedure, directions to the bedrooms and information on the Hotel facilities, including dining, are standard. We do indeed take payment of accommodation on arrival, this is actually done to help offer a more efficient check out process for our Guests. There are two lifts in the Hotel which service 116 bedrooms. We made a conscious environmental decision to use pump action toiletries in our bedrooms and extra toiletries are available at Reception at any time.

    I would welcome the opportunity to speak directly with the TripAdvisor Member and can be contacted at roisinb@theglasshouse.ie or on (071) 9194300.

    Go somewhere else!

    from

    Smelly, noisy, rude staff,overpriced, over/undercooked food, dirty, they let drunks in the bar, the carpets make you sick, they cant even set up a meeting for 40 delegates without messing up, there is no one there who can work the IT equipment, broadband?forget it!

    Never again.

    We have a dedicated Conference Porter who is familiar with all of our IT equipment and have also engaged, since we opened, the services of a local IT company who can be on site within 10 minutes should any IT situation arise that we are unable to deal with internally. Broadband is available in all Guest areas and we have BT Openzone available in all public areas including our conference facilities.

    We have reviewed all of our past meeting room bookings and are unaware of the situation described as ever having occurred at The Glasshouse. Had this particular guest informed us of their difficulties in using our business facilities we would have had a qualified technician on hand within minutes.

    We do not consider ourselves overpriced in any area and we tightly control access to our Bars and public areas. Our unique décor has received tremendous feedback since we opened and I regret that the TripAdvisor member did not like it.

    I would welcome the opportunity to speak directly with the TripAdvisor Member and can be contacted at roisinb@theglasshouse.ie or on (071) 9194300.

    Did not disappoint.

    from

    I finally got to stay in the Glasshouse last weekend. I was looking forward to it as I was watching the construction and thought the architecture bold and ambitious especially for Sligo. I was curious however to see if the operation lived up to architecture. I must say I was not disapointed. Apart from a few minor snags every part of my stay was excellent. I must pay special mention of the restaurant. I would recommend it even if you are not staying in the hotel. The menu was ambitious like the hotel itself but the meal was well prepared and efficiently served by a very friendly waitress. The bar was also a very pleasent experience and seems to be popular with the well healed locals. You get the impression that people make a special effort to dress up to go out in the Glasshouse. I found the staff willing and friendly if some were a little inexperienced. The location is also very convenient as its right in the centre of Sligo. Definately worth a visit.

    Hmmmm, its a matter of opinion!

    from

    I have read the raving reviews given about this hotel and I feel I have to share my experience.

    My boyfrined and I attended a wedding in Sligo recently, and booked a couple of nights at the glasshouse, as we like going out in the town at night.

    At first things were fine, the rather loud, 'in yer face', brusqe woman, who checked us in didn't seem to know what she was doing, and couldn't find my booking! Fifteen minutes later, after she had blamed some poor kid for the mistake........ no porter to take our bags, and lift not working!!! We were put on 5th floor......!!!! When I enquired later, I was told that they were half empty, why did they not move us......???? They said, well, no-one thought of it!!

    The room.......small cramped, stank of cigarettes when it is supposed to be a non smoking hotel, tv not working, internet not working, no-one came to fix it!! Hot water took it in turns to burn us/freeze us with the cold.

    We put a breakfast card on the door at about 11pm............it was still there at 8.30am........so we went to the 'kitchen' restaurant. Lovely girl, jackie served us, a reasonable breakfast, if you like solid eggs

    I could go on, but I dont know everyone has a different view of things, our experience was bad, 2 days three nights of BAD!

    We complained, but the same sour faced woman fobbed us off with excuse after excuse about poorly trained staff........I have stayed all over the world........I know the problems, but this was just cronic!!!! My boyfriend wanted to leave and find somewhere else, but I said we should give them a chance, the bar staff were nice and friendly, the food ok, but the menu wasa bit tooo ambitious for sligo.

    I will tell you the worst thing that happened, we were in reception, on the second day, in between the wedding and party, when there was alot of shouting, and name calling, as the bar is very nearby I though it was someone who had had too much, there is a big problem with drunks coming in off the street a barman told me, but there was this woman, standing in front of the reception, shouting at the top of her voice, at some kid behind the desk, she was roaring, at how stupid this '[--]' was........I dont know what went on, but I do know that if the manager treats her staff like that, I won't be staying there again.

    I stay all over the world, but I'm off to Belfast next, no booking yet, any advice greatly needed. xx

    Our reception team, as are all of our Staff, are trained to a very high standard. On allocating our rooms at the front desk, we allocate our best rooms first, many of which are on higher levels - indeed many Guests do request the top floors rather than the lower levels - but we could have solved this and put you on the first or second floor, should we have known about this.

    We appreciate that the layout of our reception area is open plan and that conversations can be heard in other areas of the Hotel. Neither I, nor any of our Management would speak to our highly regarded team in the manner you described. Indeed, I have met individually with all of the Reception Team to verify with them if such a situation occurred and all of the Team concur that in their individual opinions an incident as described would not and has not occurred at The Glasshouse.

    I would welcome the opportunity to speak directly with the TripAdvisor Member and can be contacted at roisinb@theglasshouse.ie or on (071) 9194300.

    Lovely Leitrim

    from

    Just returned from a visit to Sligo and the Glasshouse Hotel

    have stayed in numerous Hotels throughout the world and must say this is one of the nicest hotels I have stayed in. Room was beautifull spotless clean and the colour green throughout,(carpet,chair, bedcover)was very different. I believe green and orange are the theme for each floor.Reception staff especially Stephanie very nice and helpfull also bar man Eamonn.Breakfast was very nice except for fried eggs must have been there for at least a hour seeing them turned me off having anything hot. very good offers on at the moment. will def be back, Sligo is a very nice town put shops very very expencive compared to Dublin

    Fun & Funky

    from

    The first thing that strikes you about this hotel is it's fantastic and unusual design on the outside. You soon realise that the outside is tame compared to the interior design of the hotel and it's rooms. Very fun and funky. It's refreshing to find something different to the standard hotel room that you come across all over the world.

    I stayed for one night on a visit to Sligo and found this hotel good value for money. The room was a good size with very pleasant views of the river. The staff were friendly and welcoming and the breakfast was more than adequate. The location is fantastic, right in the centre of town on the riverside.

    I would have given a higher rating only I had two issues. The first was that the TV in my room didn't work and when I rang reception to inform them of this they told me that they would send someone to fix it. Nobody came ! The second issue was that the small balcony was full of cigarette butts left by prior guests which had never been cleared up.

    Despite these issues I would still retun to the Glasshouse.

    Very clean and modern

    from

    Close to local restaurants. Nice selection of music available on "TV". Handy safe in room. Good quality breakfast. Underground carpark convenient. Staff helpful. Needs a bit of live entertainment perhaps (none on Friday night when we were there).

    Book it!!

    from

    Stayed here on an introductory offer of 109 euros a night. Superbly situated in Sligo city centre and a beautiful modern hotel. Excellent underground parking. One of the best we have stayed in and our expectations are high. You'd expect to pay 200-300 euros a night this for a hotel of simlar class. Going back in a few months again. Restaurant is excellent as well.

    Fantastic

    from

    I have just returned from a 2 night break in the glasshouse & i have nothing but good things to say about it. From the outside it is a stunning looking building overlooking the river and right in the centre of town (very handy). Check is was quick and efficient. Our room was beautifully decorated, clean, large bed and spacious. The interior of the hotel is very modern with the upstairs bar being a personal highlight. Its decked out with big comfortable couches & chairs & again has a fantastic view of the town & river. Service here was excellent, was served straight away even though the bar was busy. Found the staff to be very friendly in particular the reception staff & the bar manager Eamonn - great service & craic! Breakfast was enjoyable with check out again being a quick & straightforward affair. Overall i enjoyed it from start to finish & will definitely be back to this fantastic hotel in the near future.

    A great hotel that will go far

    from

    The Glasshouse is ideally situated in the heart of Sligo, near all local amenities. The hotel is just a few months old so the car park is under construction, for instance. However the hotel itself is decked out in fantastic modern décor throughout. The View bar is particularly fabulous, full of sumptuous furnishings.

    Staff are extremely friendly and obliging on all levels. The Kitchen restaurant serves excellent food, again surrounded by unique décor and furnishings. We thoroughly enjoyed our stay and would recommend it to everyone out there.

    See the hotel for yourself at: www.theglasshouse.ie

    TripAdvisor Reviews The Glasshouse Sligo

    4.00 of 5 stars Excellent