Hotel Silken Berlaymont Brussels

Address: Blvd Charlemagne 11 - 19, Brussels, 1000, Belgium | 3 star hotel
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      Historical Traveler Reviews Hotel Silken Berlaymont Brussels

      They wanted us to pay twice for one room


      We stayed at the hotel for one night. The hotel seems to be right but rooms are quite small. Breakfast is delicious and worth every penny (not included in room price). My room was already payed by the company inviting me but they wanted me to pay anyway! And after I get back and check my account, I realized they've made the transaction twice!!! So I payed double price for already payed room, horrible! Stay away from this hotel...

      Location is the key


      Im frequently staying at this hotel only because of its location. It is next to the european commission. The staff is extremely slow, reception and room service rarely answer the phone, and its very expensive comprared to its facilities. On the good side, apart from location the food is very good, SOME of the rooms are comfortable and newly decoraded. Thats about it. If you have a choice prefer a hotel down town.

      Flocks of dust / 3 course dinner = snack



      Airo humms all night.

      The bedlinnen was only flattened.

      (I left a memo under it, so perhaps you are lucky to find it)

      Dust, rubbish and spiderwebs.


      The Natali / 2 others at the reception speak only French (what to expect in Brussel). However a blond girl, is very pleasant and speaks also German.


      The dinner. Take my advice better go left around the courner and 20 meters is a little restaurant. Breakfast 07-12 thats very good.


      I had free parking (24Euro/ day). But not mentioned, max car 1,95 hight 2 m width. However my car was 2m high and it fitted.

      Due to businesscentre activities, in the midday there was no spot.

      It is not 4 stars, so we would not recomment it.

      Not impressed


      I recently stayed at the Dorint for a business trip. Initially i was given a room two floors below the ground floor. the room was dull and dank and when i pulled back the duvet on the bed, the sheet, although look clean, was quite crumpled. I returned to reception to change rooms and was offered a room on the 5th floor. Again, the room was very dull and dark. Although on the surface the room looked clean, on closer expection, i discovered that the bathroom was not cleaned to a good enough standard. I had room service breakfast and again, not impressed. The hotel is owned by the Silken group. I recently stayed at their Bilbao hotel. It was amazing and am, therfore, very disapointed by my experience in their Brussels hotel. Although I found the staff on reception very helpful, I will not be returning.

      Modern, stylish hotel


      I stayed here for two nights when in Brussels for business. It was certainly one of the better hotels I've stayed in in Brussels.

      Quick check-in in a stylish open lobby, lovely spacious and nicely decorated bedrooms, with great photographs both in the room and in the corridors. Thumbs up for the "first drink free" from the mini bar!

      Very pleasant buffet breakfasts and lunches served in a nice space.

      One complaint is the attempt to overcharge for wine bought from room service.

      Overall, in comparison to other hotels in the area (very good for EU institutions, not so good for being in town) it's very nice.

      Nice Facade but don't dig too deep!


      My personal view of this hotel is that it is too reliant on its modern stylish entrance/reception but can't seem to get the basic components of good service right (except for the staff who were very helpful and polite).

      I stayed in this hotel recently when on a business trip which I extended over a weekend in order to do some sight seeing. My experience of the Dorint was quite poor. After booking through their website, I arrived to find no reservation had been made and had to rely on my confirmation email booking form which I took with me.

      They were able to offer a room (smoking only) so it therefore wasn't very pleasant. Other than that, if you like dark pannelled but basic decor then you'll be fine.

      I then discovered after trying to find the stairs down from my floor that the only exit door (the firedoor) was locked! I informed the reception staff but didn't have a chance to check if this had been sorted before I checked out.

      I had a meal in their restaurant which although was very good - the service was appauling and my first course took approx 30-40 minutes to arrive even though the restaurant was half empty.

      After reading the other review about the falling ceiling - I wasn't really surprised.

      For my extended sight seeing days - I moved to another hotel which was fantastic.

      Stylish Modern Hotel with Spa


      Modern stylish hotel - lots of interesting photography in the long hallways and in the room. My room was comfortable and modern in design. I visited the spa one morning (I believe it was an extra 9 euros) and found the jacuzzi and the spa were nice and enjoyable but the water in the jaccuzzi was not very "hot". The spa also has a cold plunge, steam room, sauna, showers and sun tanning bed.

      This Hotel is located in a mixed residential/office buildings part of town - a great location if you are here on business or don't need to be in the "middle" of the action. It is not located near the tourist spots - but they are easy to get using the metro/subway (a station is 3 blocks from the hotel).

      I stayed here for two nights in Aug 2004. As in many parts of Europe during August, the adjacent coffee shop was closed. Overall found it enjoyable and would most likely stay here again.

      Couldnt ask for more


      When you first arrive and compare the Dorint with its neigbouring hotels, you realise youve made the right choice. It is modern and welcoming with very friendly staff. The rooms are well designed and while containing all the usuals, it boasts a full size desk, seating area and balcony, while still feeling spacious. There is nothing more you could ask for from the hotel although prehaps for the business user and being such a new hotel, you would have thought wireless Internet access would be available. A great choice.

      Scary night


      We just returned from Brussels where spent two nights in Dorint hotel. The first night was great ? large comfortable room and extremely nice reception girls. On second night at 4 a.m. the ceiling fell down in entry space ? large heavy peace of wood, about 2 meter long. Terrible noise was really scary. It was our luck we were in bed, not near the bathroom . We could not get out by ourselves and called the reception. Soon they helped us to move to other room, but we did not get any apologises from staff. So, be careful ? something is wrong with the construction of ceilings in this hotel.

      TripAdvisor Reviews Hotel Silken Berlaymont Brussels

      3.50 of 5 stars Very Good

      Travel Blogs from Brussels

      Well well, sunny Belgium!!

      A travel blog entry by isabelle134 on Nov 02, 2014

      ... to "Trick or Treat!" and grab some candies. I sat at the bar to eat a hamburger, watching the black mama's behind the counter very active in serving the customers at the bar or in the dining room.I love the way they talk! I was called "baby"and "sweetie", and I saw that man with a long black leather coat, a black hat, long braided hair, sunglasses (it was pitch black outside) and many rings at his fingers. Masculine version of ...


      A travel blog entry by jcontheroad on Aug 06, 2014

      5 photos

      ... t actually go in it, there is a window on the side, you press a button and the exhibits move past you...I kid you not!! see the photos for evidence....

      There is an old coal mine that is now a World Heritage Site, you can go down it if you like, and I did!

      Again see pics.

      Tonight is on the **** in Brussels, home tomorrow!!

      The trip to Brussels

      A travel blog entry by gordoneurotrip on Aug 06, 2014

      8 photos

      ... Tommy referred to as the Pig's Bladder. This was not the real name of the cafe, and not even what it is known by to the locals. It was in the main square. Lunch was tasty. We then walked toward the Mannequin Pis, and ordered some Belgian Waffles! Sophie woke up from her nap just in time to partake in the waffle eating!

      We then loaded back into the Bus, and made our way to Ghent.

      I am in Belgium

      A travel blog entry by hugokittell on Jun 27, 2014

      2 comments, 2 photos

      ... we had to ask for help and people accidentally led us away from it and it turned out to be about a half hour before we found the hotel. But luckily, the woman at the desk spoke English, so we checked in the hotel easily. I'll see you guys next time there's ...

      Leaving Netherlands :( Going to Belgium

      A travel blog entry by ericjon97 on Jun 12, 2014

      1 comment, 6 photos

      ... tentative plans to come into the city to watch the opening game of the World Cup, I decided just to head back to the hostel with Thea. We’re back now and there are two English girls who have moved into our room. They are backpacking through Europe, but they seem to have different motives than I do for going around. They arrived in the room with a big bottle of Coke and a big bottle of vodka. Could be a noisy night in this room ...