Hotel Silken Berlaymont Brussels

Blvd Charlemagne 11 - 19, Brussels, 1000, Belgium | 3 star hotel
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    Historical Traveler Reviews Hotel Silken Berlaymont Brussels

    They wanted us to pay twice for one room

    from

    We stayed at the hotel for one night. The hotel seems to be right but rooms are quite small. Breakfast is delicious and worth every penny (not included in room price). My room was already payed by the company inviting me but they wanted me to pay anyway! And after I get back and check my account, I realized they've made the transaction twice!!! So I payed double price for already payed room, horrible! Stay away from this hotel...

    Location is the key

    from

    Im frequently staying at this hotel only because of its location. It is next to the european commission. The staff is extremely slow, reception and room service rarely answer the phone, and its very expensive comprared to its facilities. On the good side, apart from location the food is very good, SOME of the rooms are comfortable and newly decoraded. Thats about it. If you have a choice prefer a hotel down town.

    Flocks of dust / 3 course dinner = snack

    from

    Room

    Airo humms all night.

    The bedlinnen was only flattened.

    (I left a memo under it, so perhaps you are lucky to find it)

    Dust, rubbish and spiderwebs.

    Reception

    The Natali / 2 others at the reception speak only French (what to expect in Brussel). However a blond girl, is very pleasant and speaks also German.

    Food

    The dinner. Take my advice better go left around the courner and 20 meters is a little restaurant. Breakfast 07-12 thats very good.

    Car

    I had free parking (24Euro/ day). But not mentioned, max car 1,95 hight 2 m width. However my car was 2m high and it fitted.

    Due to businesscentre activities, in the midday there was no spot.

    It is not 4 stars, so we would not recomment it.

    Not impressed

    from

    I recently stayed at the Dorint for a business trip. Initially i was given a room two floors below the ground floor. the room was dull and dank and when i pulled back the duvet on the bed, the sheet, although look clean, was quite crumpled. I returned to reception to change rooms and was offered a room on the 5th floor. Again, the room was very dull and dark. Although on the surface the room looked clean, on closer expection, i discovered that the bathroom was not cleaned to a good enough standard. I had room service breakfast and again, not impressed. The hotel is owned by the Silken group. I recently stayed at their Bilbao hotel. It was amazing and am, therfore, very disapointed by my experience in their Brussels hotel. Although I found the staff on reception very helpful, I will not be returning.

    Modern, stylish hotel

    from

    I stayed here for two nights when in Brussels for business. It was certainly one of the better hotels I've stayed in in Brussels.

    Quick check-in in a stylish open lobby, lovely spacious and nicely decorated bedrooms, with great photographs both in the room and in the corridors. Thumbs up for the "first drink free" from the mini bar!

    Very pleasant buffet breakfasts and lunches served in a nice space.

    One complaint is the attempt to overcharge for wine bought from room service.

    Overall, in comparison to other hotels in the area (very good for EU institutions, not so good for being in town) it's very nice.

    Nice Facade but don't dig too deep!

    from

    My personal view of this hotel is that it is too reliant on its modern stylish entrance/reception but can't seem to get the basic components of good service right (except for the staff who were very helpful and polite).

    I stayed in this hotel recently when on a business trip which I extended over a weekend in order to do some sight seeing. My experience of the Dorint was quite poor. After booking through their website, I arrived to find no reservation had been made and had to rely on my confirmation email booking form which I took with me.

    They were able to offer a room (smoking only) so it therefore wasn't very pleasant. Other than that, if you like dark pannelled but basic decor then you'll be fine.

    I then discovered after trying to find the stairs down from my floor that the only exit door (the firedoor) was locked! I informed the reception staff but didn't have a chance to check if this had been sorted before I checked out.

    I had a meal in their restaurant which although was very good - the service was appauling and my first course took approx 30-40 minutes to arrive even though the restaurant was half empty.

    After reading the other review about the falling ceiling - I wasn't really surprised.

    For my extended sight seeing days - I moved to another hotel which was fantastic.

    Stylish Modern Hotel with Spa

    from

    Modern stylish hotel - lots of interesting photography in the long hallways and in the room. My room was comfortable and modern in design. I visited the spa one morning (I believe it was an extra 9 euros) and found the jacuzzi and the spa were nice and enjoyable but the water in the jaccuzzi was not very "hot". The spa also has a cold plunge, steam room, sauna, showers and sun tanning bed.

    This Hotel is located in a mixed residential/office buildings part of town - a great location if you are here on business or don't need to be in the "middle" of the action. It is not located near the tourist spots - but they are easy to get using the metro/subway (a station is 3 blocks from the hotel).

    I stayed here for two nights in Aug 2004. As in many parts of Europe during August, the adjacent coffee shop was closed. Overall found it enjoyable and would most likely stay here again.

    Couldnt ask for more

    from

    When you first arrive and compare the Dorint with its neigbouring hotels, you realise youve made the right choice. It is modern and welcoming with very friendly staff. The rooms are well designed and while containing all the usuals, it boasts a full size desk, seating area and balcony, while still feeling spacious. There is nothing more you could ask for from the hotel although prehaps for the business user and being such a new hotel, you would have thought wireless Internet access would be available. A great choice.

    Scary night

    from

    We just returned from Brussels where spent two nights in Dorint hotel. The first night was great ? large comfortable room and extremely nice reception girls. On second night at 4 a.m. the ceiling fell down in entry space ? large heavy peace of wood, about 2 meter long. Terrible noise was really scary. It was our luck we were in bed, not near the bathroom . We could not get out by ourselves and called the reception. Soon they helped us to move to other room, but we did not get any apologises from staff. So, be careful ? something is wrong with the construction of ceilings in this hotel.

    TripAdvisor Reviews Hotel Silken Berlaymont Brussels

    3.50 of 5 stars Very Good
     

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