Sidney James Mountain Lodge Gatlinburg

We only lasted thirty minutes in our dark, dirty, and out-dated room.

Our room looked nothing like the ones in the brochure. There were black handprints on doors, and sticky stuff on light switch I went to use. We ate the cost of that night and left immediately and went somewhere else. The so-called balconies were a joke.

We arrived at the Sidney James Mountain Lodge on 7/13/03 and stayed for 6 days - loved every minute of it. The desk staff and staff in the poolside cafe were exceptionally nice and accomodating. Inside and outside pools were very clean without the usual heavy chlorine pools that hotel pools tend to have. We had breakfast nearly every day in the poolside cafe which was quick with good food and very reasonable prices. My son loved playing in the creek! We will definitely be back!

This was the worst place I have ever stayed in. You could call it a Roach Motel or better yet a Spider motel. We even asked for our money back right after we saw the room and they REFUSED to give us our money back.

The internet pictures made the Sidney James look very attractive when in fact the place is run down and filthy. I was so disappointed. They have a three-day cancellation notice and we were only staying 3 nights so we were stuck. I would not walk on the carpet after my shower because the carpet was sooooo dirty. With a lot of TLC the Sidney James could be nice but they obviously don't care about the upkeep. What a shame!

We recently stayed two nights at Sidney James and we loved it! Comfortable and convenient and the staff was VERY friendly and helpful. We definitely hope to go back again!

We have stayed at the Sidney James 3 years in a row now, most recently in March of 2003. We have stayed in regular rooms, and rented a 3-bedroom cottage. The rooms are clean, the staff is friendly and courteous, and the rates are very reasonable. This appears to be a very family-friendly place to stay and is within easy walking distance to downtown. We will be back again next year!

Entire facility is a little out of date. Was disappointed with the balcony size, its shallow depth prevented chairs. The HVAC unit mounted over the door had bare wires hanging out. And the fireplace wasn't operable. Overall experience was okay, but next time we'll look elsewhere. Townsend.

This hotel is AMAZING!

I highly recommend a small jaccuzzi suite...very nice for a low price....great staff friendly service...I have always and will continue still to stay at this hotel.

The people have always been very professional. The rooms are wonderful.....get a jacuzzi suite overlooking the creek if you can. I have always stayed here and will continue to do so into the future.

we had reservations there 2 weeks ago on fri & sat night, we did not know until we checked in the room that was for "handicap". needless to say, with the way the room was adapted for such a person, we were quite inconvienced by it. upon calling the from desk to register several complaints, having to hold the shower head in your hand while showering, when heat was turned on there was an offensive odor, the smoke went off, the man who took the call was very rude and hung up on me. when we checked out a day early and went into the office to collect our refund for one night, no one in the office offered an apology, as a matter of fact they said nothing. we will never visit this hotel nor recommend it to anyone. sincerely, mitzi clayton