Shutters on the Beach
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Historical Traveler Reviews Shutters on the Beach Santa Monica
So good, we didn't want to leave
I took my wife and kids to Shutters on the Beach as part of a Californian holiday this summer. To be honest, I was slightly apprehensive, worrying that it might not be either particularly child-friendly or vacation-friendly (you know - great for film shoots but not for a holiday!) I couldn't have been more wrong! The staff were excellent (and great with my kids), the ambience was superb, rooms first-class and location couldn't be better. If I have one reservation, it would be the closing of part of the pool deck mid-afternoon for private functions - twice in four days! Aside from that, fantastic.
My fiance and I can honestly say that the bed at Shutters was the most comfortable hotel bed either of us has ever stayed in. The rooms are sparkling clean, have thick & lush towels, soft sheets and bedding, and huge bathrooms with hot tubs.
Moreover, all of the staff - from the front desk to housekeeping to the bell hops - were friendly, accommodating, and down to earth. We stayed in luxury without being made to feel like we should have to thank them for it.
Obviously, one of the biggest perks is the location. Shutters is right on the beach. Waking up to the fresh ocean air (and we had a non-ocean view!) was wonderful. This hotel is worth every penny & we would definitely go back.
Call it almost home
When you've been coming here on business for 7 years, you really get to know and appreciate this place inside and out. Great rooms. Attentive and polite staff. Great people. You'd be hard pressed to find a better place to stay in Santa Monica.But here are all of my pet peeves. The fireplaces don't always work and the turnaround driveway is too small.
Very disappointed with the entire experience. I tried to check in at 3:30pm and had to wait 45 minutes with my pregnant wife on our anniversary. This caused us to be late for our dinner reservation. The staff was rude, and merely offered to pay for our drinks. The entire experience was horrible, a very pathetic experience from a supposed luxury hotel.
Yikes, what a disappointment.
Truly terrible food, truly untrained staff. Many flaws in accommodations.
The Best Week Ever
My wife and I recently spent a week at Shutters and had our daughter's wedding reception in your grand ballroom. The entire experience was the most wonderful of our lives. Everyone at Shutters was bent on making our stay as wonderful as possible. We ate dinner in their restaurant and I rate it 5 star.The wedding reception went off without a hitch and everyone was complimenting the Shutters staff for a great time.We were there from 6/27/03-7/02/03.
Shutters is heaven on earth
Shutters on the Beach in Santa Monica, CA. was my home for a week about a year ago, when my daughter underwent heart surgery at Cedars Sinaii Hospital. It was a very stressful and grueling time for me, but the hotel management and staff did everything possible to make life more pleasant. I was greeted every morning and evening with cheerful, courteous attention. I can't begin to relate the feelings of warmth and shelter I felt, walking into my room that first night, after a long day at the hospital. A welcoming light had been turned on, and the bed covers folded back, inviting me to a relaxed night's rest. On the nights when I was late getting back (and hadn't eaten dinner), room service was right there. Nothing ever seemed to be an inconvenience. Each and everyone I met were sincerely interested in making my stay comfortable. They called me by my name, and after a day or so, they even inquired about my daughter, and gave me encouragement. At a time when my life was so disrupted and up-side-down, Shutters was like Heaven on earth.
Loved Shutters! What a peaceful getaway!
What an amazing getaway! I honestly did not want to leave! (So I extended my stay!) The service was top notch and my room was beautiful--the management thought of every comfort and convenience from CD players, music selections, and books, to wonderful bath accessories (what a bathroom and Jacuzzi tub!) and the bed was so comfy--it was hard to get up! Both restaurants were great--unique cuisine creatively and deliciously prepared! And the gift shop had a fabulous selection --things I hadn't seen before which was a real treat--hats off to the management and the buyers! The lobby has a casual elegance about it--it was a great place to meet friends--lots of conversation areas. And it was most wonderful to step out right onto the beach and to hear the ocean at night. I am talking myself into a return trip just writing this review! Definitely a "don't miss" experience if you are in LA!
Died and gone to Heaven?
I have stayed at Shutters On the Beach several times in the past year and have had a truly remarkable experience each time. The staff is efficient and polite, the hotel itself has no peer and the beds - can we talk? Do you want a royal night's sleep? Run don't walk to Shutters.
PS. Try the cinimon rolls at Pedels. Lordie.
It was great five years ago!
I've stayed at Shutters many times. Five years ago there was nothing better. The staff was great, the ambiance was great... . The last time I stayed at Shutters thisngs had gone downhill. There was a new manager. The managers who I became familiar with over the years were gone. In their place were people who were reluctant (maybe scared) to serve.
My wife had a small problem. Eventually she spoke to a tall, blonde, woman who claimed to be the manager. She told my wife that her concerns were of no interest to the hotel. We have not returned. I suggest staying at the Loews Hotel or Casa Del Mar. they are both nearby and reming of the way Shutters used to be.
TripAdvisor Reviews Shutters on the Beach Santa Monica
Travel Blogs from Santa Monica
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... explore the Grove Farmer’s Market. There were so many different shops and
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Following our tour we came back to our
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One of my favourite stores to visit while
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