Shoreline Inn at Terrace Point
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How has this hotel rated in the past?
Historical Traveler Reviews Shoreline Inn at Terrace Point Muskegon
Fabulous Time at the Shoreline
My boyfriend and I spent the weekend in mid August at the Shoreline Inn. It was a fabulous experience. The view was lovely. The furnishings in our room and all the common areas were well appointed. Our room was very clean and the bed was an experience. I have extensively traveled throughout Europe and South America. The bed was heaven, the most comfortable bed I have ever had in a hotel! I can't say enough about our experience. We enjoyed ourselves so much we are returning for a weekend in October. I say if you are looking for a hotel that you can go to for the weekend and never leave this is the one for you. They even have Pizza delivery available, for the kids! Absolutely loved it!
Where do I begin? *TOO EXPENSIVE *air conditioner and fridger are both very loud and kept waking us up all through the night. *check in isn't until 4pm but checkout is at 11am. they must have one person cleaning all the rooms. *the wardrobe looks like it was made in High School shop class *2 of the 3 receptionists were rude *the pool in the pictures is from the Marina *we had a view of road construction don't stay there unless you are desperate.....
We stayed at the Shoreline Inn at Terrace Point over the August 8th weekend while the Tall Ships were in port. Well, I have never seen a hotel like this one in this country...we thought we were in old Victorian England! When we walked into the lobby, it was like walking into a Charles Dickens novel, very grand! Not only was the hotel absolutely fabulous, the staff was remarkable and the General Manager couldn't do enough for us. The 140-room hotel was completely booked but still they were very efficient and responded quickly to our every need.
This is the newest & most expensive hotel in Muskegon with a view of Muskegon Lake, so we expected the finest. What a surprise to find there was no toilet paper in the room even though they had a vanity that could have stored dozens of rolls, let alone just 1. That was the 1st disppointment. But there was no soap in the bathtub dispenser, lightbulb missing from the bedside lamp, cobwebs on the inside windows, plus the outside windows must not have been washed since winter. And don't go near the outdoor pool - even ducks wouldn't swim in that mess.
Looks like the hotel isn't generating enough money to pay for a good staff to run the place.
Muskegon is upgrading
We stayed in the hotel 4th of July weekend 2003. The hotel was full of people, yet the staff was able to keep on top of things: cleaning the room well, handling our requests, and tending the breakfast room efficiently. It's nice to see a hotel in Muskegon finally take advantage of the waterfront, and offer something beyond the basic two double beds/tiny bathroom/blandly furnished standard hotel.
Was quite disappointed in our stay. We had to move to three different rooms before settling in for the night. Upon check in, the first room we were assigned had not been cleaned (ex: food on the floor, food in the refrigerator). We then were moved to another room and noticed the airconditioning didn't appear to be working. We reported it & were told they "would work on it"...which the staff was still telling us 6 hours later @ 87 degrees! We insisted we be moved again...by this time (10:30pm) we were sick of moving & were ready to move to another hotel...
The Mistake on the Lake
I wanted to like this hotel, but it was a true disappointment: Motel 6 meets the Shining at this blustery lakefront hotel. Looks nice from the outside but the attempt at a charming 15-story bed and breakfast fails miserably with poor construction, malfunctioning heat and no traveller amenities or visitor information in the room. Although I tend to prefer the independently owned lodgings like this one, the owners spared much expense and it shows. There were fewer than five guests in the entire 140-room hotel while I was there... a telling indication of the future of this establishment. There's a Holiday Inn nearby that isn't the greatest, but you'll definitely be more comfortable there.
WOW!!!!! My family visits Muskegon a few times a year and I usually have a couple business trips there a year, and I have stayed at nearly every hotel in the area. Ive been looking forward to staying at this beautiful hotel since they had started to build it. I finally had that opportunity last week and myself and some friends that were with us were completely blown away by the beauty and elegance. The design of the building, views and furnishings off all the rooms was unlike anything we have seen anyplace. A real class act. And the owners were on-site and there to personally serve us. We were all VERY impressed and I believe I will stay there on all my future trips to the area. The room rates made the experience all the more rewarding. You can get a much better room here than a "typical and boring" room somewhere else at a similar price. Muskegon should be happy to have such a hotel. And try Raffertys Restaurant next door. Our dinner was great.
Shoreline Inn- A class act
My wife and I took a winter break and brought our daughter to the Inn for her birthday. This is one of the classiest Hotels I've ever seen and it's at the same rates as the other chain hotels in the area. I would definetly recommend it to anyone coming to Muskegon. The views from the hotel overlooking Muskegon Lake are great.
The best Muskegon has to offer
We were there in August...They had one floor open ....It is the most fabolus place and view in Muskgon no one can compare......The decor the service .....it is the best !!! Don't pass this one up.........