Shore Club South Beach Hotel
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Historical Traveler Reviews Shore Club South Beach Hotel Miami Beach
Some of the rudest employees I have ever met
I just returned from a weekend trip to the Shore Club. I was extremely disappointed in the attitude of the employees at this hotel. When we went to the front desk to inform them that the rooms were received were far smaller than those we had reserved, they condescendingly told us they were fully booked and started to inform us how we should deal with them in the future. Unbelievable, as though we should be honored just to be in their presence! Obviously Ian Schrager needs to teach his employees that they are working in the hospitality industry.
This same attitude was carried throughout the hotel with the exception of the bell men who were friendly and helpful. It took 45 minutes to an hour to get drinks on the beach! Every meal that my friends ordered had a problem and never once did an employee ever offer to comp us with a drink or a dessert to make up for any problems we experienced. I also witnessed the beach employees being openly and loudly rude to each other on the beach in front of guests. UNBELIEVABLE!
As for the decor, I've stayed at some pretty amazing and hip hotels throughout the US and Europe and some may call the Shore Club's decor minimalist but with the exception of the Sky Bar's decor, the decor is simply cheap! The rooms look like college dorm rooms. The cement floors are not cool, they are obnoxious, loud and unfriendly. The beds are small and the rest of the furniture in the rooms looks like it was purchased at KMart, ie tiny plastic night stands and sconces. There are absolutely NO amenities in these rooms.
We saw the Delano which looked beautiful but I'm likely to stay away from Ian Schrager hotels from now on. We did walk through the Ritz down the street which had just opened up and interestingly we received friendlier service from the employees at the Ritz just walking through this hotel than we did at the Shore Club where we were staying. Stunning place and less expensive too!
The Shore Club is - if you are under 40 - fantastic. Luckily I am, and I loved it. The hotel is right on the ocean and has great ocean/pool/lounger facilities. Nobu, the Red Room and the Sky Bar are fantastic places to hang out. I found the staff (especially Concierge) to be immensely helpful, and our one-bed suite was very large and overlooked the ocean. Definitely a place where you can chill out in style, but equally stay out until the early hours as well.
Just Returned from the Shore Club
My wife and I just returned from our stay at the Shore Club. I have to admit that the scene at the Shore Club is not for everyone. There are definitely a lot of beautiful people that lay around the pool waiting to be discovered with the attitude that they already have been. I would say most of the people staying at the hotel were between 28-35, which was fine for us, but I would venture to say that it is not a place for my parents. The first room we were given was right outside the elevators in the building where Nobu is. We were not happy with this location so we explained to the front desk we were looking for a quieter location and they upgraded us to an ocean front room without hesitation in the newer building. I found the service to be excellent.
The rooms were definitely bigger than most of the rooms in Miami especially the bathroom. The hallways do get loud at night for two reasons: 1: The hallways are made out of stone like material instead of carpeting so everything echoes (it's very cool though). 2: The hotel has a younger clientele whose main objective is to party and relax.
Overall we were definitely happy with the room and service but we were a little turned off by all the posers.
Go to the Delano
The staff at the Shore Club is afflicted with a common problem among many of the new "trendy" hotels: it behaves as if you (as the guest) are the privileged one to be staying with them -- that, in effect, you should be grateful that the Shore Club deemed you worthy as a guest.
Bottom line: it was noisier than a cheap motel and the staff behaved no better than that at a cheap motel. Oh, and business travelers beware -- they lost my fax from my office three times. I have yet to see what is so great about this place. If you want to go to a fun but classy hotel (where the staff actually welcomes you as a guest and cares about the quality of your stay), go to the Delano. You'll like the Delano's lobby better, too.
Great Hotel. The pool area is the best part of the whole place. It has couches, whole beds, and lounge chairs covered with terry cloth covers sitting by it for a very decadent lounging around the pool sipping drinks kind of atmosphere.
The floors in most of the place are made of these weird concrete tiles.
It makes the halls in the hotel rather noisy. We had to change rooms from a first floor one with a long hall and an elevator near by. Beach is nice and close to the pool exit. More lounging on the beach with chairs and drink service.
Rooms have a Spartan modern look, but I would rather have carpet and a big fluffy bed.
Unique and chic
Awesome service, unique, chic hotel. I was just in for a business meeting and would love to have stayed longer. The room was minimalistic but very comfortable. The sheets and pillows were heavenly. The meeting facilities were convenient and the service prompt and unobtrusive. I look forward to visiting again for pleasure!
Had a great time at the Shore Club in South Beach
I have stayed at Ian Schrager hotels in LA (Mondrian) and NYC,(the Hudson), and now the Shore Club in South Beach Miami, and I have to say all of his hotels have resulted in a consistently enjoyable and "stylish" experience. I was able to get a good rate at the Shore Club through www.eleisurelink.com, so I decided to spend a whole week there during the last week of October. I'm glad I did. My vacation at the Shore Club was fun and relaxing; I highly recommend the hotel for those interested in a special experience.The Shore Club's location in South Beach is ideal; two blocks from the restaurants and shops on Lincoln Road, it has its own private beach, and it s a short walk from most anywhere of interest in South Beach. The hotel itself has a clean, modern, and stylish design. The rooms are relatively large for hotels in South Beach, the bed was very comfortable, and the linens used were truly exceptional. The floor is natural stone (no carpet), which probably contributes to keeping the rooms cool. However, the doors to the rooms have a tendency to slam shut loudly, which could get a little annoying at times.The pool and surrounding area has to be one of the best I ve ever seen; beautiful and lush, surrounded by music. You are offered several lounging options (full-sized beds, clothed benches, as well as pool chairs). You are greeted by at least two pool attendants on your way to the pool who set you up for the day. The service at the pool and in the hotel itself is exceptional. Everyone was friendly and attentive.The atmosphere at night is relaxed and elegant, yet festive. Candles are lit everywhere: from the lobby to the grounds outside and around the pool. The Sky Bar is a very popular destination in South Beach and attracts people from outside of the hotel, so you really don t have to venture out of the hotel to have a good time at night. I stayed in a room on the 19th floor, so I couldn't hear the Sky Bar, but rooms on lower floors may be disturbed by the sounds that eminate from the bar well into the night.I will have to say that one of the most surprising aspects of my stay at the Shore Club was the usefulness of the concierge: both Martin and Jared were unbelievably helpful. I visited them daily to plan what I would do during each day. I especially appreciated their suggestion as to which clubs were the best to attend for that particular evening. They were able to get me on the guest list and with complimentary admittance at each of the clubs, which were usually two each evening. It actually made my stay in South Beach much better because I never had to stay in lines or even pay to get into all of the top clubs in South Beach. If you re interested in going to clubs in South Beach, you cannot underestimate the utility of this service. I suspect that the concierge at the Shore Club and the Delano (also an Ian Schrager hotel) are the only hotels in South Beach with the kind of "influence" with other venues because both hotels have a lively scenes of their own.Based on how much I enjoyed my trip, I doubt that I would even consider staying at another hotel when I return to South Beach.
A great hotel. He decor is very impressive as well as the service. The clientele is extremely good looking and if you want to be "seen" this is the place to be.
The rooms were decorated in a modern style and they were very comfortable. The ocean view from our room was great.
At night, the Skybar is pretty noisy but it closes at 3 AM so a little sleep is available. Don't come if you are not ready to put up with some noise.
On the down side, the doors to the rooms slam a lot and that is really unnecessary. It is a bit pricey as well. DO NOT USE THE MINIBAR whatever you do. VERY EXPENSIVE to the point of being ridiculous.
The pool is amazing as well as the restuarant
Sleepless in Miami Beach
While the lobby and pool/beach area are very nice, the rooms are sparse to the point of being uncomfortable.The hotel becomes party central after 11:00 p.m., so if you're looking for a place to "see and be seen", this is the place for you. However, if you are interested in relaxing, having fun, AND getting a good nights sleep, this hotel won't meet your needs. In our room (on the 7th floor) we could hear loud music from the Sky Bar, doors slamming, and people yelling until 3:30 a.m. every night. I came home from vacation exhausted!In addition, the location is not the best. The hotel is a seven block walk to Lincoln Mall, and even further to South Beach. The area right around the hotel is very run down.I was tied into staying at the hotel for four nights, and after the second night, I couldn't wait to check out.
One night is not enough!
My friend and I went in late October 2002, this place is great! Very chic and hip! We arrived in the driveway and the hotel is hidden by huge, tall trees. Giving it the privacy from Collins Ave. The website was excellent, but when we arrived they were doing some renovating. (Don't blame them, it's off peak time. It's got to be done sometime.) We were only there one night, but I cannot wait to go back!! The rooms were clean and comfortable. We had a spacious room with two comfy, queen beds. The floor of the rooms are made of stone, interesting and perfect for the bathroom. But they do provide slippers and robes for you!! I'm easy to please I guess. We did not rent a car, the location of the hotel to Lincoln Road is perfect! We shopped all day!! And of course the nightlife!!! Before we went to dinner, we walked across the garden area of the hotel to Nobu. Had few cocktails and conversation with the bartender. Pricey, but that's South Beach, baby!!Luckily the next morning our flight wasn't until late afternoon, so we were able to soak up some rays on the beach!! We walked to the beach from the hotel, easy access, past the pool (beautiful!) to the ocean! We were set up with chairs and towels by the cabana boys. It was great!! I did not want to leave!
TripAdvisor Reviews Shore Club South Beach Hotel Miami Beach
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